|On-time performance (percentage)|
|Short distance (<400 miles)a||73.6||81.1||80.5||79.7|
|Long distance (>400 miles)||52||75.5||73.7||65.8|
|Hours of delay by cause|
aIncludes all Amtrak Northeast Corridor and Empire Service (New York State) trains. bNumbers may not add to totals due to rounding. cIncludes all delays when operating on Amtrak-owned tracks and delays for equipment or engine failure, passenger handling, holding for connections, train servicing, and mail/baggage handling when on tracks of a host railroad. dIncludes all operating delays not attributable to Amtrak when operating on tracks of a host railroad (e.g., track- and signal-related delays, power failures, freight and commuter train interference, routing delays). eIncludes delays not attributable to Amtrak or host railroads (e.g., customs and immigration, law enforcement action, weather, or waiting for scheduled departure time).
Notes: All percentages are based on Amtrak’s fiscal year. Host railroad is a freight or commuter railroad over which many Amtrak trains operate for all or part of their trips.
Amtrak trains are considered on time if the actual arrival time at the endpoint is within the minutes of scheduled arrival time as shown on the following chart. Trip length is based on the total distance traveled by that train from origin to destination:
|Trip length (miles)||Minutes late at endpoint|
|0–250||10 or less|
|251–350||15 or less|
|351–450||20 or less|
|451–550||25 or less|
|> 551||30 or less|
Source: National Railroad Passenger Corporation (Amtrak), personal communication, October 2011.