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3-10 Percentage of Amtrak On-Time Arrivals and Hours of Delay by Cause: 2008–2011


  2008 2009 2010 2011
On-time performance (percentage)        
Total (weighted) 71.2 80.4 79.7 78.1
Short distance (<400 miles)a 73.6 81.1 80.5 79.7
Long distance (>400 miles) 52 75.5 73.7 65.8
Hours of delay by cause        
Totalb 94,566 79,304 79,976 86,021
Amtrakc 23,223 21,813 23,404 26,121
Host railroadd 64,724 46,842 44,090 48,707
Othere 6,618 10,648 12,482 11,192

aIncludes all Amtrak Northeast Corridor and Empire Service (New York State) trains. bNumbers may not add to totals due to rounding. cIncludes all delays when operating on Amtrak-owned tracks and delays for equipment or engine failure, passenger handling, holding for connections, train servicing, and mail/baggage handling when on tracks of a host railroad. dIncludes all operating delays not attributable to Amtrak when operating on tracks of a host railroad (e.g., track- and signal-related delays, power failures, freight and commuter train interference, routing delays). eIncludes delays not attributable to Amtrak or host railroads (e.g., customs and immigration, law enforcement action, weather, or waiting for scheduled departure time).

Notes: All percentages are based on Amtrak’s fiscal year. Host railroad is a freight or commuter railroad over which many Amtrak trains operate for all or part of their trips.

Amtrak trains are considered on time if the actual arrival time at the endpoint is within the minutes of scheduled arrival time as shown on the following chart. Trip length is based on the total distance traveled by that train from origin to destination:

Trip length (miles) Minutes late at endpoint
0–250 10 or less
251–350 15 or less
351–450 20 or less
451–550 25 or less
> 551 30 or less

Source: National Railroad Passenger Corporation (Amtrak), personal communication, October 2011.