Table 4: Time spent (reported by passenger) in line waiting to go through security screening by non-demographic characteristics

Table 4: Time spent (reported by passenger) in line waiting to go through security screening by non-demographic characteristics

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Characteristic Average Minutes Standard Error Sample Size
Overall 20.4 1.8 295
       
Selected for extended screening 24.2 5.0 77
Basic screening procedure 18.0 1.4 216
       
Wait time shorter than expected 14.3 1.4 136
Wait time about expectation 17.6 1.7 112
Wait time longer than expected 62.5 11.3 25
       
Very satisfied/satisfied with screening time 18.7 1.9 270
Dissatisfied/very dissatisfied with screening time 32.8 6.8 24
       
Very satisfied/satisfied with courtesy 19.0 1.8 275
Dissatisfied/very dissatisfied with courtesy 37.0 8.9 19
       
Very satisfied/satisfied with overall experience 17.4 1.2 268
Dissatisfied/very dissatisfied with experience 47.0 11.2 26
       
No/small amount of confidence in screeners 32.0 7.4 50
Moderate confidence 17.8 1.6 145
Great deal/total confidence in screeners 15.3 1.9 95
       
Thoroughness (of screening) was excessive 36.3 8.4 18
Thoroughness was appropriate 18.8 2.0 248
Thoroughness was inadequate 27.5 7.4 23

NOTE: All estimates are weighted to represent U.S. noninstitutionalized adult population (18 and older).

SOURCE: U.S. Department of Transportation, Bureau of Transportation Statistics, Omnibus Household Survey, December 2004.