AGENCY: Office of The Secretary, DOT.
SUMMARY: In compliance with the Paperwork Reduction Act 1995 (44 USC Chapter 3501, et seq.), this notice announces that the Information Collection Request (ICR) abstracted below has been forwarded to the Office of Management and Budget (OMB) for review and comment. The ICR describes the nature of the information collection and its expected burden. The Federal Register Notice with a 60-day comment period soliciting comments on the following collection of information was published on November 13, 1996 (FR 61, page 58275-58276).
DATES: Comments must be submitted on or before May 2, 1997.
FOR FURTHER INFORMATION CONTACT: Kathleen Bradley, Customer Services Program Manager, K-20, Bureau of Transportation Statistics, 400 7th Street, SW., Room 3430, Washington, DC 20590 (202) 366-8925.
Bureau of Transportation Statistics
Title: Customer Surveys.
OMB CONTROL NUMBER: New.
Affected Entities: Transportation statistics industry and the general public.
Abstract: Customer satisfaction surveys are required by Executive Order 12862, Setting Customer Service Standards, to ensure that the BTS provides the highest quality service to our customers. Steps will be taken to assure anonymity of respondents in each activity covered under this request.
Need: Executive Order 12862, Setting Customer Service Standards, directs BTS to conduct surveys to determine the kind and quality of services the transportation statistics industry and general public wants and expects.
Burden Statement: The estimated annual burden is 683 hours.
ADDRESSES: Send comments to the Office of Information and Regulatory Affairs, Office of Management and Budget, 725-17th Street, NW., Washington, DC 20503, ATTN: BTS Desk Officer. Comments are invited on: Whether the proposed collection of information is necessary for the proper performance of the functions or the Department, including whether the information will have practical utility; the accuracy of the Department's estimate of the burden of the proposed information collection; ways to enhance the quality, utility and clarity of the information to be collected; and ways to minimize the burden of the collection of information on respondents, including the use of automated collection techniques or other forms of information technology.
Issued in Washington, DC on March 27, 1997.
Phillip A. Leach,
Clearance Officer, United States Department of Transportation.
[FR Doc. 97-8409 Filed 4-1-97; 8:45 am]
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