Table 24. Percent of Disabled and Nondisabled Experiencing Problems at Bus Stops or at Subway/Light Rail/Commuter Train Stations for Local Travel

Table 24. Percent of Disabled and Nondisabled Experiencing Problems at Bus Stops or at Subway/Light Rail/Commuter Train Stations for Local Travel

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Problems At bus stops At subway/light rail/commuter train stations
Disabled Nondisabled Disabled Nondisabled
Percent SE Percent SE Percent SE Percent SE
Audible/visual/tactile info limited 1.37 1.00 2.66 1.43 9.23 4.55 11.13 3.49
Crowding/seating inadequate 16.43 4.01 9.08 2.61 15.92 6.37 19.02 5.07
Curb cut/ramp/stair/grade problems 2.54 1.47 0.00   2.89 2.24 1.29 0.91
Difficult to see/be seen 0.00   0.00   0.00   0.00  
Drainage poor 0.00   0.00   0.00   0.00  
Elevators/escalators broken/missing 0.00   0.00   11.49 5.45 5.73 2.34
Fare difficult to purchase 0.00   1.65 1.67 5.65 3.51 8.32 2.99
Insensitive/unaware passengers 11.59 3.37 2.39 1.58 0.00   2.02 1.30
Lighting inadequate 2.68 1.68 4.09 2.40 2.85 2.08 0.00  
Obstacles/Protusions/debris 2.49 1.32 9.22 3.87 1.11 1.11 4.10 3.02
Passenger travel info inadequate 0.59 0.60 6.63 3.13 7.80 4.70 2.80 1.87
Passing space/aisle width limited 0.50 0.48 0.00   1.12 1.10 0.00  
Personal safety concerns 15.55 3.94 2.89 1.67 10.80 4.89 9.40 2.83
Restroom facilities inadequate 0.00   3.56 2.48 7.49 5.68 1.91 1.81
Schedule not kept 41.64 6.80 49.30 5.54 21.10 14.27 26.04 6.55
Shelter inadequate 20.18 5.50 29.94 5.91 3.10 2.98 4.88 2.41
Staff assistance/sensitivity poor 8.20 3.25 5.39 3.25 3.36 2.61 2.77 2.01
Surface problem potholes/cracks 0.90 0.87 1.99 1.81 0.00   0.00  
To few/missing sidewalks/paths 3.01 1.52 3.64 3.04 0.00   0.00  
Vehicle does not always stop for me 6.39 3.23 11.54 4.90 NA   NA  
Wide gaps between platforms and cars NA   NA   0.00   0.00  
Parking inadequate 0.00   1.02 0.72 2.04 2.11 6.34 3.01
Other bus or train problem 11.37 5.84 4.39 3.59 15.18 6.44 10.56 3.14
Personal comfort NA   NA   14.51 10.37 12.16 4.04
Service not available 12.40 3.93 9.28 3.71 NA   NA  

NOTE: This table contains the weighted percent or weighted mean and the standard error. Cells with a small sample size (

SOURCE: U.S. Department of Transportation, Bureau of Transportation Statistics, 2002 National Transportation Availability and Use Survey.