Table 17
Outsourced Logistics Services: 2008

Table 17
Outsourced Logistics Services: 2008

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(Percent of outsourced operations)

Logistics activity All regions North America Europe Asia Pacific Latin America
Domestic Transportation 86 75 92 95 80
International Transportation 84 70 91 91 88
Customs Brokerage 71 73 61 78 74
Warehousing 68 71 72 65 52
Forwarding 65 61 57 82 66
Cross-Docking 39 40 42 42 20
Product Labeling, Packaging, Assembly, and Kitting 38 33 42 40 34
Reverse Logistics (defective, repair, return) 38 31 43 47 26
Freight Bill Auditing and Payment 33 53 24 26 28
Transportation Planning and Management 32 32 33 34 20
Information Technology Services 30 28 34 30 26
Fleet Management 22 14 26 28 15
Supply Chain Consultancy Services Provided by 3PLs 21 21 19 25 20
Customer Service 13 10 13 15 14
Order Entry, Processing and Fulfillment 13 12 8 20 15
LLP/4PL Services 12 10 12 17 6

SOURCE: U.S. Department of Transportation, Research and Innovative Technology Administration, Bureau of Transportation Statistics, based on Capgemini, Georgia Institute of Technology, Oracle, and Panalpina, The State of Logistics Outsourcing, Results and Findings of the 14th Annual Study, 2009, available at http://3plstudy.com as of Nov. 1, 2009.