| Group trips. "I have been able to group trips effectively with the new broker system." Strongly agree = 5; agree = 4; neutral = 3; disagree = 2; strongly disagree = 1. |
|
Quality.
"The overall quality of service I provide to my Medicaid riders has improved under the new system." Strongly agree = 5; agree = 4; neutral = 3; disagree = 2; strongly disagree = 1. |
| Brokers are fair. "The broker has a fair procedure for allocating trips among all the providers in my region." Strongly agree = 5; agree = 4; neutral = 3; disagree = 2; strongly disagree = 1. |
| More second riders. "My organization's average number of second passengers (of all kinds) per trip under the broker system has:" increased = 3; remained the same = 2; decreased = 1. |
| Revenue change. "My organization's revenue for Medicaid transportation services under the broker system has:" increased = 3; remained the same = 2; decreased = 1. |
| Share of trips are Medicaid. "What share of your trips is for Medicaid?" Nearly all = 4; three-fourths = 3; one-half = 2; one-fourth or less = 1. |
| Companies with vans and buses. All companies with vans or buses were coded 1; all others were coded 0.* |
| Small taxi companies with no vans and buses. All providers with 10 or fewer cabs and no vans or buses were coded 1; all others were coded 0.* |
*The two variables about organization type and size were based on responses to this question: "How many of each type of vehicle do you have: buses, taxis, minivans, and other?"