Table 1-59: Mishandled-Baggage Reports Filed by Passengers with the Largest U.S. Air Carriersa

Table 1-59: Mishandled-Baggage Reports Filed by Passengers with the Largest U.S. Air Carriersa

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  1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005
Total mishandled-baggage reports (millions) 2.66 2.20 2.45 2.28 2.32 2.28 2.46 2.28 2.48 2.54 2.74 2.14 1.81 2.20 2.82 3.56
Enplaned passengers (domestic) (millions) 395.7 408.5 417.0 407.5 435.7 439.8 464.0 459.8 481.7 499.1 517.5 467.9 471.4 524.5 575.4 589.7
Reports per 1,000 passengers 6.73 5.38 5.87 5.60 5.33 5.18 5.30 4.96 5.16 5.08 5.29 4.58 3.84 4.19 4.91 6.04

a Data include nonstop scheduled service between points within the United States (including territories) by U.S. air carriers with at least 1% of the total domestic scheduled service passenger revenues and those carriers that report voluntarily. In 2005, the air carriers were Airtran, Alaska, America West, American, American Eagle, ATA, Atlantic Southeast, Comair, Continental, Delta, ExpressJet, Hawaiian, Independence, JetBlue, Northwest, Skywest, Southwest, United, and US Airways.

NOTES

Domestic system only.

Based on passenger reports of mishandled-baggage, including those that did not subsequently result in claims for compensation.

SOURCE

U.S. Department of Transportation, Office of the Secretary, Air Travel Consumer Report (Washington, DC: Annual February issues), p. 30, Internet website http://airconsumer.ost.dot.gov/reports/ as of Feb. 24, 2005.