MAJOR U.S. AIR CARRIER ON-TIME PERFORMANCE

MAJOR U.S. AIR CARRIER ON-TIME PERFORMANCE

Major U.S. Air Carrier On-Time Performance (monthly data, not seasonally adjusted)

Major U.S. Air Carrier On-Time Performance (monthly data, not seasonally adjusted). If you are a user with a disability and cannot view this image, please call 800-853-1351 or email answers@bts.gov for further assistance.

The number of flights not departing or arriving on time, cancellations, and diversions are measures of service quality.

These indicators are strongly seasonal and are affected by weather and heavy demand in winter and summer months, respectively.

On-Time Performance    Sep-00       Sep-01   
Number of scheduled flights 463,097 442,805
Scheduled flights percent change from same month previous year    0.62   -4.38
Percent of flights not arriving on time   21.90   32.19
Change of flights not arriving on time from same month previous year    1.25   10.29
Percent of flights not departing on time   17.97   31.23
Change of flight not departing on time from same month previous year    1.25   13.26
Percent of cancelled flights*    2.24   20.00
Change of cancelled flights from same month previous year   -1.07   17.76
Percent of diverted flights**    0.21    0.30
Change of diverted flights from same month previous year    0.04    0.08

* Also counted in flights not arriving and not departing on time.

** Also counted in flights not arriving on time.

NOTES: The current value is compared to the value from the same period in the previous year to account for seasonality.

The data cover the 10 largest U.S. air carriers. A scheduled operation consists of any nonstop segment of a flight. The term late is defined as 15 minutes after the scheduled departure or arrival time. A cancelled flight is one that was not operated but was listed in a carriers computer reservation system within seven calendar days of the scheduled departure. A diverted flight is one that left from the scheduled departure airport but flew to a destination point other than the scheduled destination point.

Data for Aloha Airlines, available beginning in October 2000, and for American Eagle, available beginning in January 2001, will be excluded here until one year's data is available to retain comparability with previous years.

SOURCE: U.S. Department of Transportation, Bureau of Transportation Statistics, Airline Service Quality Performance data.