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Technical Directive #20

Technical Directive #20

Research and Innovative Technology Administration
Bureau of Transportation Statistics
Office of Airline Information

Title 14 Code of Federal Regulations Part 234
Amended, Technical Directive #20

Issue Date: November 5, 2010
Effective Date: January 1, 2011

The Bureau of Transportation Statistics is issuing this Technical Reporting Directive to update the lists of reporting air carriers and reportable airports. Comair is no longer required to submit on-time data; and Pinnacle Airlines will not continue to report as a volunteer air carrier. Also, BTS has added guidance for reporting flights that are cancelled after a fly-return to the origin airport.

I. Introduction

Part 234 of the U.S. Department of Transportation's (Department's) Regulations, "Airline Service Quality Performance Reports, (ASQP)" requires certain U.S. air carriers to submit scheduled flight performance data and mishandled-baggage information to the Department, and to provide on-time performance codes to Computer Reservation System (CRS) vendors. These data are used to monitor each carrier's on-time performance and baggage handling, and to provide information to consumers. The scheduled flight performance data are filed electronically. The mishandled-baggage information is submitted as a one-page report with the required certification and transmittal letter. The on-time performance codes are filed with the Department and supplied to CRS vendors in accordance with the procedures set forth in 234.8 and 234.9 and in this Technical Directive.

II. Applicability

1. Each reporting air carrier providing scheduled domestic passenger operations at a reportable airport will file "On-Time Flight Performance Data," if its share of the industry's total domestic scheduled-service passenger revenues exceed one percent, based on Form 41 data for the 12 months ended June 30. Each year the Office of Airline Information updates the list of reporting air carriers.

2. For calendar year 2011, there are 15 air carriers that reached the reporting threshold of $692,000,000 in domestic scheduled passenger revenues. The revenues were measured for the 12-month period ending June 30, 2010. In addition, Express Jet will submit on-time data as a volunteer air carrier.

Reporting Air Carriers:

AirTran
Alaska
American
American Eagle
Atlantic Southeast
Continental
Delta
Frontier
Hawaiian
JetBlue
Mesa
SkyWest
Southwest
United
US Airways

3. The reportable airports with respect to which data must be submitted to the Department are those airports located in the 48 contiguous states enplaning 1 percent or more of the industry's domestic scheduled-service passengers, as reported on the Form 41 Schedule T-100. The Office of Airline Information updated T-100 enplanements for the 12 months ended June 30, 2010. For calendar year 2011, there are 29 reportable airports, which met the threshold of over 6.5 million passengers.

AIRPORT CODE
Atlanta - Hartsfield – Jackson ATL 
Baltimore/Wash. Int’l Thurgood.Marshall  BWI
Boston - Logan International BOS
Charlotte - Douglas CLT
Chicago - Midway  MDW
Chicago - O'Hare ORD
Dallas-Fort Worth International DFW 
Denver - International DEN
Detroit - Metro Wayne County DTW
Fort Lauderdale Hollywood International  FLL
Houston - George Bush International IAH  
Las Vegas - McCarran International LAS
Los Angeles International LAX
Miami International MIA
Minneapolis-St. Paul International MSP  
Newark Liberty International EWR
New York - JFK International JFK 
New York - LaGuardia LGA
Orlando International MCO
Philadelphia International PHL
Phoenix - Sky Harbor International PHX 
Portland International PDX
Salt Lake City International SLC
San Diego Intl. Lindbergh Field SAN 
San Francisco International SFO
Seattle-Tacoma International SEA
Tampa International TPA
Washington - Dulles International IAD
Washington - Reagan National DCA

4. The reportable flight operations for which data must be submitted to the Department are all scheduled nonstop domestic passenger operations by a reporting air carrier to or from any reportable airport.

5. In addition to the required data for each reportable flight which must be submitted to the Department, a reporting carrier may also submit the required data for all nonstop domestic passenger flights it holds out to the public pursuant to a published schedule.  In addition, any carrier not included in paragraph II. 2. of this Technical Directive may voluntarily become a reporting carrier and submit Form 234 for its reportable flights for every nonstop domestic passenger flight it holds out to the public pursuant to a published schedule, provided that the Bureau of Transportation Statistics’ (BTS) Assistant Director, Airline Information (AI), is advised beforehand.  Such voluntary data must be submitted for a minimum of 12 consecutive months.  The voluntary submission must meet the exact reporting specifications set forth in this directive.  Volunteering carriers that wish to discontinue reporting after one year must advise the Assistant Director, AI, a minimum of 30 days before discontinuance, so that the necessary changes can be made to the Department's data programs.

6. Changes in reporting air carriers and reportable airports will be made as necessary by the Assistant Director, AI, under authority delegated in § 385.19 of the Department's regulations.

III. Definitions

Definitions used in this directive include those in 234.2 as well as the following:

1. 'CRS' means a computerized reservation system offered to subscribers for use in the United States that contains information about schedules, fares, rules or availability of carriers and provides subscribers with the ability to make reservations if it charges any carrier a fee for system services. It does not mean direct connections between a ticket agent and the internal reservations systems of an individual carrier.

2. 'Domestic operation' means a flight operation within or between the 50 states of the United States , the District of Columbia, the Commonwealth of Puerto Rico and the U.S. Virgin Islands, and the territories and possessions of the United States . Transborder operations are not included.

3. 'Flight' for purposes of the data to be reported to the Department, means one or more scheduled nonstop operations identified by a specific flight number in conjunction with a specific origin-destination city-pair designation; e.g., flight 102 DCA-ATL-MIA includes two separate flights (DCA-ATL, ATL-MIA).

4. 'Flight' for the purposes of CRS disclosure, means nonstop operations as defined above, plus scheduled one-stop and multi-stop operations identified by a specific flight number in conjunction with a specific origin-destination city-pair designation; e.g., flight 102 DCA-ATL-MIA includes three separate flights for purposes of CRS disclosure (DCA-ATL, ATL-MIA, DCA-MIA).

5. 'Flight operation' means a specific operation of a given flight on a given day; e.g., if flight 102 DCA-ATL operated daily during the month of July, then it had 31 flight operations in July.

6. 'Gate arrival time' is the instance when the pilot sets the aircraft parking brake after arriving at the airport gate or passenger unloading area. If the parking brake is not set, record the time for the opening of the passenger door. Also, carriers using a Docking Guidance System (DGS) may record the official gate-arrival time when the aircraft is stopped at the appropriate parking mark.

7. 'Gate departure time' is the instance when the pilot releases the aircraft parking brake after passengers have loaded and aircraft doors have been closed. In cases where the flight returned to the departure gate before wheels-off time and departed a second time, report the last gate departure time before wheels-off time. In cases of an air return, report the last gate departure time before the gate return. If passengers were boarded without the parking brake being set, record the time that the passenger door was closed. Also, carriers using a Docking Guidance System may record the official gate-departure time based on aircraft movement. For example, one DGS records gate departure time when the aircraft moves more than 1 meter from the appropriate parking mark within 15 seconds. Fifteen seconds is then subtracted from the recorded time to obtain the appropriate out time.

8. Gate Return aircraft leaves the boarding gate only to return to a gate for the purpose of allowing passengers to de-board the aircraft.

IV. Data Requirements for DOT On-Time Disclosure Reports

1. Each reporting air carrier will file Form 234 for each calendar month. Each report will include all nonstop domestic passenger scheduled flight operations by the reporting carrier that serve one or more of the reportable airports.

2. For each nonstop flight operation serving a reportable airport, the following data elements will be reported:

A. Carrier (Two Letter Code)
B. Flight Number
C.Departure Airport (Three Letter Code)
D.Arrival Airport (Three Letter Code)
E. Date of Flight Operation (Year/Month/Day)
F. Day of Week of this Flight Operation (Monday = 1...Sunday = 7)
G. Scheduled Departure Time as Shown in the Official Airline Guide (OAG) Pursuant to § 234.4(f)
H. Scheduled Departure Time as Shown in CRS Selected by the Carrier as its Data Source Pursuant to § 234.4(f)
I. Gate Departure Time (Actual) in Local Time (For gate-returns, and air returns record the last time away from gate before wheels-off time.)
J. Scheduled Arrival Time as Shown in the OAG
K. Scheduled Arrival Time as Shown in CRS
L. Gate Arrival Time (Actual) in Local Time (Complete this field for all flights that reach their scheduled destination airport – otherwise, report NO data between the commas separating the fields)
M. Difference in Minutes Between OAG and Scheduled Departure Time:  G minus H
N. Difference in Minutes Between OAG and Scheduled Arrival Time:  J minus K
O. Scheduled Elapsed Time Per CRS in Minutes:  K Minus H
P. Actual Gate to Gate Time in Minutes:  L Minus I (Complete this field for all flights that reach their scheduled destination airport – otherwise, report NO data between the commas separating the fields)
Q. Departure Delay (Difference in Minutes Between Actual Departure Time and CRS Scheduled Departure Time):  I Minus H
R. Arrival Delay (Difference in Minutes Between Actual Arrival Time and CRS Scheduled Arrival Time):  L Minus K (Complete this field for all flights that reach their scheduled destination airport – otherwise, report NO data between the commas separating the fields)
S. Elapsed Time Difference (Difference in Minutes Between Actual Elapsed Time and CRS Scheduled Elapsed Time):  P Minus O (Complete this field for all flights that reach their scheduled destination airport – otherwise, report NO data between the commas separating the fields)
T. Wheels-Off Time (Actual) in Local Time – otherwise, report NO data between the commas separating the fields
U. Wheels-On Time (Actual) in Local Time (Complete this field for all flights that reach their scheduled destination airport – otherwise, report NO data between the commas separating the fields)
V. Aircraft Tail Number (It is the Aircraft Tail Number with the Gate Departure Time populated in field I – otherwise, report NO data between the commas separating the fields)
W. Cancellation Code – otherwise, report NO data between the commas separating the fields
X. Minutes late for delay code E – otherwise, report NO data between the commas separating the fields
Y. Minutes late for delay code F – otherwise, report NO data between the commas separating the fields
Z. Minutes late for delay code G – otherwise, report NO data between the commas separating the fields
AA. Minutes late for delay code H – otherwise, report NO data between the commas separating the fields
AB. Minutes late for delay code I – otherwise, report NO data between the commas separating the fields          
AC. First Gate Departure Time at Origin Airport (For Gate returns and canceled flights – otherwise, report NO data between the commas separating the fields)
AD. Total Ground Time Away from Gate (Report only flights that experience gate returns at the origin airport, including canceled flights – actual minutes. Do not include the time from last gate-departure to wheels-off – otherwise, report NO data between the commas separating the fields)
AE. Longest Time Away from Gate for Gate Return or Canceled Flight (Do not include the time from last gate-departure to wheels-off – otherwise, report NO data between the commas separating the fields)
AF. Number of landings at Diverted Airports (Maximum of 5 diverted landings, the # 9 signifies an air return where the flight was ultimately canceled – otherwise, report NO data between the commas separating the fields)
AG. Three letter Code of Airport where Diverted Flight Landed – otherwise, report NO data between the commas separating the fields
AH. Wheels-on Time at Diverted Airport – otherwise, report NO data between the commas separating the fields
AI. Total Time Away from Gate at Diverted Airport – otherwise, report NO data between the commas separating the fields
AJ. Longest Time Away from Gate at Diverted Airport – otherwise, report NO data between the commas separating the fields
AK. Wheels-off Time at Diverted Airport AG Three letter Code of Airport where Diverted Flight Landed – otherwise, report NO data between the commas separating the fields
AL. Aircraft Tail Number (the Aircraft with Wheels-off Time populated in field AK – otherwise, report NO data between the commas separating the fields)
AM. Three letter Code of Airport where Diverted Flight Landed – otherwise, report NO data between the commas separating the fields
AN. Wheels-on Time at Diverted Airport – otherwise, report NO data between the commas separating the fields
AO. Total Time Away from Gate at Diverted Airport – otherwise, report NO data between the commas separating the fields
AP. Longest Time Away from Gate at Diverted Airport – otherwise, report NO data between the commas separating the fields
AQ. Wheels-off Time at Diverted Airport AG Three letter Code of Airport where Diverted Flight Landed – otherwise, report NO data between the commas separating the fields
AR. Aircraft Tail Number (the Aircraft with Wheels-off Time populated in field AQ – otherwise, report NO data between the commas separating the fields)
AS. Three letter Code of Airport where Diverted Flight Landed – otherwise, report NO data between the commas separating the fields
AT. Wheels-on Time at Diverted Airport – otherwise, report NO data between the commas separating the fields
AU. Total Time Away from Gate at Diverted Airport – otherwise, report NO data between the commas separating the fields
AV. Longest Time Away from Gate at Diverted Airport – otherwise, report NO data between the commas separating the fields
AW. Wheels-off Time at Diverted Airport – otherwise, report NO data between the commas separating the fields
AX. Aircraft Tail Number (the Aircraft with Wheels-off Time populated in field AW – otherwise, report NO data between the commas separating the fields)
AY. Three letter Code of Airport where Diverted Flight Landed – otherwise, report NO data between the commas separating the fields
AZ. Wheels-on Time at Diverted Airport – otherwise, report NO data between the commas separating the fields
BA. Total Time Away from Gate at Diverted Airport – otherwise, report NO data between the commas separating the fields
BB. Longest Time Away from Gate at Diverted Airport – otherwise, report NO data between the commas separating the fields
BC. Wheels-off Time at Diverted Airport – otherwise, report NO data between the commas separating the fields
BD. Aircraft Tail Number (the Aircraft with Wheels-off Time populated in field BC – otherwise, report NO data between the commas separating the fields)
BE. Three letter Code of Airport where Diverted Flight Landed – otherwise, report NO data between the commas separating the fields
BF. Wheels-on Time at Diverted Airport – otherwise, report NO data between the commas separating the fields
BG. Total Time Away from Gate at Diverted Airport – otherwise, report NO data between the commas separating the fields
BH. Longest Time Away from Gate at Diverted Airport – otherwise, report NO data between the commas separating the fields
BI. Wheels-off Time at Diverted Airport (populate the last “Wheels-off Time at Diverted Airport” field only in cases where the diverted flight reached the final destination of the scheduled destination airport – otherwise, report NO data between the commas separating the fields)
BJ. Aircraft Tail Number (populate this field if Wheels-off Time is populated in field BI – otherwise, report NO data between the commas separating the fields)

Cancellation Codes

A-Carrier Caused
B-Weather
C-National Aviation System
D-Security

Delay Codes

E-Carrier Caused
F-Weather
G-National Aviation System
H-Security
I-Late Arriving Aircraft

3. The data format for the elements listed in paragraph 2 above will comply exactly with either one of two flight record field specifications set forth in section V. Report Format and Instructions for On-Time Disclosure Reports and Mishandled-Baggage Reports.

4. All scheduled and actual arrival and departure times will be reported in local time using a 24 hour clock; e.g. 3:15 p.m. will be 1515, midnight is 2400, and one minute after midnight is 0001. In using local time, the reporting carrier must adjust for time zone differences in computing data elements O, P, and S.

5. Times should be reported in whole minutes; e.g. two hours equals 120 minutes.

6. Flight operations that begin and end in different months will be reported in the month in which they begin.

7. Extra-section, nonscheduled and charter flights will not be reported.

8. Gate Returns are reported by:

entering the time of the last gate departure before wheels-off time in field I Gate Departure Time;

entering the time of the first gate departure in field AC First Gate Departure Time at Origin Airport;

entering the appropriate minutes for AD Total Time Away from Gate; and

entering the appropriate minutes for AE Longest Time Away from Gate.

Note: Carriers are not required to submit data on gate returns of 5 minutes or less.

9. Canceled Flight information will be incorporated in the appropriate fields by:

entering NO data between the commas separating the fields in the data field I (Gate Departure Time), if the flight is canceled after gate departure, record the appropriate gate departure time in Field I;

entering NO data between the commas separating the fields in data field L (Gate Arrival Time);

entering NO data between the commas separating the fields in data field T (Wheels-Off Time), if the flight is canceled after an air return to the origin airport, record the appropriate wheels-off time in Field T, record a 9 in Field AF and complete Fields AG Three Letter Code of Airport of Diverted Airport (in this case the origin airport), AH Wheels-on Time at Diverted Airport, AI Total Time Away from Gate at Diverted Airport, and AJ Longest Time Away from Gate at Diverted Airport;

and entering NO data between the commas separating the fields in data field U (Wheels-On Time).

The aircraft tail number must be reported for canceled flights; however, when a flight has been canceled before a specific aircraft has been assigned to that flight, you would enter NO data between the commas separating the fields in field V (Aircraft Tail Number).

The total number of canceled flights in a month equal the number of flights with blanks in Field T (Wheels-off Time) plus the number of flights with a 9 reported in Field AF (Number of Diverted Landings).

9(a). For flights that are canceled after ground gate return:

You would also enter the appropriate times in Fields AC First Gate Departure Time at Origin Airport, AD Total Time Away from Gate, and AE Longest Time Away from Gate, and Field Q Departure Delay Time.

10. Information on flights which operated but were diverted to an alternate destination will be incorporated in the appropriate flight record for the diverted flight operation by:

entering the number of diverted landings in field AF Number of Diverted Landings (maximum of 5 diversions);

entering NO data between the commas separating the fields in fields L, P, R, S, U for all the diverted flights that are not reached in the scheduled destination;

entering the three letter code of the diverted airport in field AG Three Letter Code of Diverted Airport;

entering the wheels-on time in field AH Wheels-on Time at Diverted Airport;

entering the appropriate minutes in field AI Total Time Away from Gate at Diverted Airport;

entering the appropriate minutes in field AJ Longest Time Away from Gate at Diverted Airport;

entering the wheels-off time at Diverted Airport, AK Wheels-off Time at Diverted Airport;

entering the aircraft tail number in Field AL Aircraft Tail Number; and

entering the appropriate data in fields L Gate Arrival Time, P Actual Gate-to-Gate Time, R Arrival Delay Time, S Elapsed Time Difference and U Wheels-On Time when a diverted flight reaches its scheduled destination.

10(a). Air Return Flight not cancelled

Treat as a diverted flight by:

entering the number of diverted landings in field AF Number of Diverted Landings (If carrier experienced one air return then continued to its final destination, there would be 1 diverted landing).

entering the three letter code of the diverted airport (in this case the origin airport code) in field AG Three Letter Code of Diverted Airport;

entering the wheels-on time in field AH Wheels-on Time at Diverted Airport;

entering the appropriate minutes in field AI Total Time Away from Gate at Diverted Airport;

entering the appropriate minutes in field AJ Longest Time Away from Gate at Diverted Airport;

entering the wheels-off time at Diverted Airport, AK Wheels-off Time at Diverted Airport;

entering the aircraft tail number in Field AL Aircraft Tail Number if the wheels-off time is populated in field AK; and

entering the appropriate data in fields L Gate Arrival Time, P Actual Gate-to-Gate Time, R Arrival Delay Time, S Elapsed Time Difference and U Wheels-On Time when a diverted flight reaches its scheduled destination.

10(b). Air Return Then after departing a second time, the flight is again diverted

Treat as two diverted flights by:

entering 2 in field AF Number of Diverted Landings;

entering the three letter code of the diverted airport (in this case the origin airport code) in field AG Three Letter Code of Diverted Airport;

entering the wheels-on time in field AH Wheels-on Time at Diverted Airport;

entering the appropriate minutes in field AI Total Time Away from Gate at Diverted Airport;

entering the appropriate minutes in field AJ Longest Time Away from Gate at Diverted Airport;

entering the wheels-off time at Diverted Airport, AK Wheels-off Time at Diverted Airport;

entering the aircraft tail number in Field AL Aircraft Tail Number;

entering the airport code of the diverted airport in field AM Three Letter Code of Diverted Airport;

entering the wheels-on time in field AN Wheels-on Time at Diverted Airport;

entering the appropriate minutes in field AO Total Time Away from Gate at Diverted Airport;

entering the appropriate minutes in field AP Longest Time Away from Gate at Diverted Airport;

entering the wheels-off time at Diverted Airport, AQ Wheels-off Time at Diverted Airport,

entering the aircraft tail number in Field AR Aircraft Tail Number; and

entering the appropriate data in fields L Gate Arrival Time, P Actual Gate-to-Gate Time, R Arrival Delay Time, S Elapsed Time Difference and U Wheels-On Time when a diverted flight reaches its scheduled destination.

10(c). Diversions that overfly the scheduled destination and land at the next scheduled point on the routing. For example, a carrier has a flight routing DCA-ATL-MIA. ATL has severe weather and the flight overflies ATL and continues to MIA.

Report the DCA-ATL segment as a diverted flight as follows:

entering 1 in field AF Number of Diverted Landings;

entering MIA in field AG Three Letter Code of Diverted Airport;

entering the wheels-on time at MIA in field AH Wheels-on Time at Diverted Airport;

entering the appropriate minutes that the aircraft was away from the gate in MIA in field AI Total Time Away from Gate at Diverted Airport;

entering the appropriate minutes in field AJ Longest Time Away from Gate at Diverted Airport;

entering NO data between the commas separating the fields for field L Gate Arrival Time (Actual); and

entering NO data between the commas separating the fields for field U Wheels-On Time (Actual).

Report the ATL-MIA segment as a canceled flight by:

entering NO data between the commas separating the fields in the data field I (Gate Departure Time);

entering NO data between the commas separating the fields in data field L (Gate Arrival Time);

entering NO data between the commas separating the fields in data field T (Wheels-Off Time);

entering NO data between the commas separating the fields in data field U (Wheels-On Time); and

entering a B for the cancellation code in field W.

10 (d)A BOS-LAX flight is diverted to ORD.  After a stay at ORD the flight returns to BOS where the flight is then terminated.   Report all diversion information as normal, including any tarmac time.  Because the flight returned to the origin airport, Boston, the flight should also be reported as a cancelled flight with a cancellation code in field W.

11. All fields for which data are unavailable will be indicated by having NO data between the commas separating the fields

12. Any data field resulting from calculations involving a blank field (where there is NO data between the commas separating the fields) will also have NO data between the commas separating the field

13. For data fields Q, R, and S use positive numbers to indicate time in minutes for departure/arrival/elapsed time delays. Use negative numbers to indicate time in minutes for departures, arrivals ahead of schedule and elapsed times less than scheduled.

14. Fields M, N, Q, R, and S have positive and negative values.

15. Aircraft Tail Number use the aircraft tail number that was in use immediately after wheels-off time, in case of aircraft swaps after a diversion - report the tail number in use immediately after the wheels-off time at the diverted airport.

Examples: Aircraft N1111 was scheduled to operate the flight, but before passengers boarded the flight Aircraft N2222 was substituted report aircraft N2222.

Aircraft N1111 left the gate, but returned after blowing a tire on the runway (no wheels-off). Aircraft N2222 was substituted and the flight was operated report aircraft N2222.

Aircraft N1111 departed airport, but flight was diverted to alternate airport. Aircraft N2222 was substituted and the flight arrived at scheduled destination. Report aircraft N1111 in Field V and aircraft N2222 in Field AL.

a. When reporting in the ASCII comma delimited format, as described in the specifications set forth in section V.3. Email Attachment Reporting Requirements, these fields will indicate this attribute as the actual numeric value, preceded by a "-" negative sign when the number is negative.

16. Reporting numeric data:

a. When reporting in the ASCII comma delimited format, leading zeros are NOT necessary for "Minutes" fields (M, N, O, P, Q, R, S, X, Y, Z, AA, AB, AD, AE, AI, AJ, AN, AO, AS, AT, AX, AY BC, and BD).

b. Leading zeros will be used for "Time" fields (G, H, I, J, K, L, T, U, AC, AH, AK, AM, AP, AR, AU, AW, AZ, BB and BE). These fields use a 24 hour clock and will use a leading zero to show 0800 for 8:00 AM (2000 for 8:00 PM.)

V. Report Format and Instructions for On-Time Disclosure Reports and Mishandled-Baggage Reports

1. Transmittal Letter.

An electronic version of the transmittal letter will accompany each carrier's data submission. The transmittal letter must identify the carrier and month and year for which the data are being submitted, and contain the following information:

a. A certification statement identifying an appropriate official of the reporting carrier. The certification statement will read:

I, (Name) and (Title), of the above-named air carrier, certify that the e-mail attachments having the BTS Form 234 "On-Time Flight Performance Report" and the Mishandled-Baggage Report are to the best of my knowledge and belief, true, correct, and complete reports for the period stated.

Date:
Signature:
Name (Please Type or Print):

b. The name(s) and telephone number(s) of the carrier's staff who can be contacted to resolve problems regarding both carrier data and technical matters.

c. For control purposes, a statement indicating the total number of flight operations and unique flight numbers in the Form 234 submission.

d. For the initial submission, a description of the data submitted, specifying whether the email attachment includes data for only reportable airports or for all domestic scheduled nonstop flight operations.

e. For the initial submission and for subsequent changes, a statement identifying the source of the scheduled arrival and departure times used in the report: (1) Official Airline Guide in effect on (date) and (2) the name of the computer reservation system used for reporting purposes, pursuant to 234.4(f).

2. Mishandled-Baggage Report.

The reporting carrier's Mishandled Baggage Report shall be made into an electronic document separate from the transmittal letter.

This report will show the mishandled-baggage information for the reporting month and include the following items:

Name of Carrier
Month and Year of the Data included in the Report
Number of Domestic Scheduled Passengers Enplaned

Number of Mishandled-Baggage Reports Filed with Carrier

Enplaned Passengers

All enplaned scheduled domestic passengers are counted, both revenue and non-revenue passengers are included in this total.

Mishandled-Baggage Reports (MBRs)

Carriers are required to report all domestic reports of mishandled checked baggage, including delayed, lost, stolen, pilfered, and damaged baggage. Carriers must count an MBR even when the MBR does not result in a claim for compensation.

What should be reported as an MBR?

Any report filed by a passenger regarding mishandled baggage, whether or not immediately recorded by the carrier, must be reported to DOT. An MBR resolved within 30 minutes, or with the arrival of the next flight, is still reportable to DOT and should not be filtered out. The Mishandled-Baggage Report sent to DOT should include, for example, reports filed by a passenger even if the passenger had agreed to a voluntary separation from his/her baggage, courtesy tracer reports, baggage improperly checked by skycaps, baggage claimed by the wrong passenger, and baggage delayed because of security.

Even if it was determined that the carrier was not at fault, an MBR must be counted in the carrier's submission to DOT if the passenger filed an MBR with the carrier. Also, included are informal reports taken while a search was made of the carousels.

What should not be reported as an MBR to DOT?

Carriers should not include MBRs submitted for charter operations, MBRs submitted by code-share passengers that did not actually travel on the reporting air carrier (also, carriers must not report to DOT any MBR involving an itinerary where a code-sharing partner provides the final segment of the transportation), MBRs submitted for carry-on baggage, and MBRs submitted by international travelers even if the international traveler had a domestic leg on his or her trip, and MBRs submitted for non-domestic operations. Domestic operations encompass operations between the 50 states of the United States , the District of Columbia, the Commonwealth of Puerto Rico, the U.S. Virgin Islands and the possessions of the United States .

3. E-mail Attachment Reporting Requirements

a. Form 234, "On-Time Flight Performance Report," shall be filed in the ASCII comma delimited format by e-mail attachment. The data will be reported without summarization, with a separate flight record for each reportable operation. Flight records will be sequenced by date of flight (field E) within market (fields C and D), within flight number (field B).

b. The format for ASCII submissions will be:

(1) Comma Delimited:

Within each record, fields are to be separated with commas.

This is NOT a comma-separated-values (.csv) format. It does NOT have formulas, quotes around text fields, or other special embedded codes such as would be made by Microsoft Excel.

Note: When a flight has been canceled before a specific aircraft has been assigned to that flight, you would leave field V (Aircraft Tail Number) blank, resulting in adjacent commas (e.g. NO data between the commas separating the fields ).

(2) File Naming Convention: (File Name is Case Sensitive)

The file will be named: CCyyyymm.DD

Where uppercase CC is the two character IATA Carrier Code.

Where yyyy is the numeric century and year of the data reported.

Where mm is the numeric month of the data reported.

The uppercase ".DD" is the literal file extension required for system identification at the Office of Airline Information.

Example: AA200301.DD = American Airlines, 2003, January

(3) Field Specifications for Reporting on Diskette or by Email Attachment (ASCII)

Field Description Type Length Comments
A Carrier code Character 2  Two letter IATA code
B Flight number Character Max length of 4  
C Origin airport code Character 3 Three letter Airport code
D Destination airport code Character 3 Three letter Airport code
E Date of flight operation Num 8 Format ccyymmdd
F Day of the week of flight operation Num 1 Mon = 1, Sun = 7
G Scheduled departure time as shown in Official Airline Guide(OAG) Num 4 Local time 24 hour clock
H Scheduled departure time as shown in CRS(selected by the Carrier) Num 4 Local time 24 hour clock
I Gate departure time (actual) Num 4 Local time 24 hour clock
J Scheduled arrival time per OAG Num 4 Local time 24 hour clock
K Scheduled arrival time per CRS Num 4 Local time 24 hour clock
L Gate arrival time (actual) Num 4 Local time 24 hour clock
M Difference between OAG and CRS scheduled departure times Num Max length of 4 In minutes (2 hours=120 min) G minus H
N Difference between OAG and CRS scheduled arrival times Num Max length of 4 In minutes – J minus K
O Scheduled elapsed time per CRS Num Max length of 4 In minutes – K minus H
P Actual gate-to-gate time Num Max length of 4 In minutes – L minus I
Q Departure delay time (actual minutes CRS) Num Max length of 4 In minutes – I minus H
R Arrival delay time (actual minutes CRS) Num Max length of 4 In minutes – L minus K
S Elapsed time difference (actual minutes CRS) Num Max length of 4 In minutes – P minus O
T Wheels-off time (actual) Num 4 Local time 24 hour clock
U Wheels-on time (actual) Num 4 Local time 24 hour clock
V Aircraft tail number Character 6  
W Cancellation code Character 1 Values are A, B, C, D
X Minutes late for Delay Code E – Carrier Caused Num Max length of 4 In minutes
Y Minutes late for Delay Code F – Weather        Num Max length of 4 In minutes
Z Minutes late for Delay Code G – National Aviation System (NAS) Num Max length of 4 In minutes
AA Minutes late for Delay Code H – Security Num Max length of 4 In minutes
AB Minutes late for Delay Code I – Late Arriving Flight (Initial) Num Max length of 4 In minutes
AC First gate departure time (actual) Num 4 Local time 24 hour clock
AD Total ground time away from gate Num Max length of 4 In minutes
AE Longest ground time away from gate Num Max length of 4 In minutes
AF Number of landings at diverted airports Num 1 1 to 5 for diversions, 9 designates a fly return canceled flight
AG Diverted airport code 1 Character 3 Three letter Airport code
AH Wheels-on time at diverted airport Num 4 Local time 24 hour clock
AI Total ground time away from gate at diverted airport Num Max length of 4 In minutes
AJ Longest ground time away from gate at diverted airport Num Max length of 4 In minutes
AK Wheels-off time (actual)  at diverted airport Num 4 Local time 24 hour clock
AL Aircraft tail number Character 6  
AM Diverted airport code 2 Character 3 Three letter Airport code
AN Wheels-on time at diverted airport Num 4 Local time 24 hour clock
AO Total ground time away from gate at diverted airport Num Max length of 4 In minutes
AP Longest ground time away from gate at diverted airport Num Max length of 4 In minutes
AQ Wheels-off time (actual)  at diverted airport Num 4 Local time 24 hour clock
AR Aircraft tail number Character 6  
AS Diverted airport code 3 Character 3 Three letter Airport code
AT Wheels-on time at diverted airport Num 4 Local time 24 hour clock
AU Total ground time away from gate at diverted airport Num Max length of 4 In minutes
AV Longest ground time away from gate at diverted airport Num Max length of 4 In minutes
AW Wheels-off time (actual)  at diverted airport Num 4 Local time 24 hour clock
AX Aircraft tail number Character 6  
AY Diverted airport code 4 Character 3 Three letter Airport code
AZ Wheels-on time at diverted airport Num 4 Local time 24 hour clock
BA Total ground time away from gate at diverted airport Num Max length of 4 In minutes
BB Longest ground time away from gate at diverted airport Num Max length of 4 In minutes
BC Wheels-off time (actual)  at diverted airport Num 4 Local time 24 hour clock
BD Aircraft tail number Character 6  
BE Diverted airport code 5 Character 3 Three letter Airport code
BF Wheels-on time at diverted airport Num 4 Local time 24 hour clock
BG Total ground time away from gate at diverted airport Num Max length of 4 In minutes
BH Longest ground time away from gate at diverted airport Num Max length of 4 In minutes
BI Wheels-off time (actual)  at diverted airport Num 4 Local time 24 hour clock
BJ Aircraft tail number Character 6  

Cancellation Codes:

A Air Carrier
B Weather
C National Aviation System (NAS)
D Security

Delay Codes:

E – Carrier Caused
F – Weather
G – National Aviation System (NAS)
H – Security
I – Late Arriving Flight (Initial)

VI. Submission of Reports

1. Carriers shall send electronic copies of their reports to:ontime.support@dot.gov

2. Additional options for correspondence include:

Address: The address for the Form 234 data submission and the Mishandled-Baggage Report is:

U.S. Department of Transportation
Research and Innovative Technology Administration
Bureau of Transportation Statistics
Office of Airline Information, RTS-42, E34-433
1200 New Jersey Avenue, SE
Washington, DC 20590-0001

Fax: The fax number for the Office of Airline Information is (202) 366-3383.

For assistance, carriers should e-mail ontime.support@dot.gov.

The Air Travel Consumer Report is a product of the Office of Secretary's Aviation Consumer Protection Division. Questions concerning this publication should be directed to:

Norman A. Strickman
Director, Aviation Consumer Protection Division
Office of Aviation Enforcement and Proceedings
Office of the General Counsel
U.S. Department of Transportation
202-366-5960

3. Due Dates. The due date for Form 234 and the Mishandled-Baggage Report is 15 days after the applicable reporting month, i.e., data for the month of March are due by April 15. If the 15th day falls on a weekend or Federal holiday, the due date will be the next workday.

4. Enforcement. Penalties for late filing or noncompliance with these reporting requirements will be assessed in accordance with 49 U.S.C. 46310.

5. Missing or Incomplete Records. Any carrier subject to this directive which does not file the required data for any period, or files incomplete data, will submit a sworn statement of an officer that the carrier was unable to provide the data because it did not have and could not obtain the necessary records. That statement, as well as the veracity of the information and the data submitted, will be subject to 18 U.S.C. 1001, regarding criminal penalties for false statements made to a government agency. The statement will be filed with the Director, Office of Airline Information, at the address in paragraph 1 above, three days prior to the due date.

6. Special Circumstances. Requests for waivers, exceptions, extensions, or other considerations will be submitted in writing to the Director, Office of Airline Information, at the address in paragraph 1 above.

VII. Records Retention

Form 234 and the Mishandled-Baggage Report are statistical reports. The record retention requirements for statistical reports are governed by Part 249, "Preservation of Air Carrier Records" of the Department's Regulations. Specifically, 249.20-6 requires the information supporting a statistical report to be maintained by the carrier for three years.

VIII. Data Requirements and Instructions for CRS Disclosure

As required by 234.8 of the Department's Regulations, each reporting carrier providing data pursuant to this directive will calculate an on-time performance code for each reportable (nonstop) flight included in its monthly data submission to the Department, and for each one-stop or multi-stop flight that includes a reportable flight segment as specified below. That calculation will be carried out as follows:

1. Each reporting carrier will compute the arrival delay in minutes for each reported (nonstop) flight operation in its monthly data submission by subtracting the scheduled arrival time for each flight operation per its CRS records (data field K) from the actual gate arrival time (data field L).

2. Using the data derived from the computation in paragraph 1 above, each reporting carrier will calculate, for each nonstop flight in its data submission, the percent of that flight's operations that were on-time during the month (i.e., arrived sooner than the CRS scheduled arrival time + 15 minutes). The calculation will be performed by dividing the number of reported operations of each flight that arrived less than 15 minutes after the scheduled arrival time, by the total number of reported operations of that flight during the month.

3. Each reporting carrier will convert the percentage derived from the computations in paragraph 2 into a one digit CRS on-time performance code for each reportable flight operated during the month as follows:

Percent of operations of the flights that were on-time CRS on-time performance code
90 to 100 9
80 to 89.9 8
70 to 79.9 7
60 to 69.9 6
50 to 59.9 5
40 to 49.9 4
30 to 39.9 3
20 to 29.9 2
10 to 19.9 1
0 to 9.9 0

4. New flights, as defined in 234.2, for which no on-time percentage is available yet will be designated with the CRS data code "N" (no record).

5. Each reporting carrier will include the appropriate one digit CRS code (0 through 9 or "N") as a standard data element in each flight schedule it provides the OAG and/or any CRS vendor(s), for every reportable flight.

6. In addition, using the procedure illustrated in this paragraph, each reporting carrier will include the appropriate one digit CRS code (0 through 9 or "N") as a standard data element in each flight schedule it provides the OAG and/or any CRS vendor(s), for every one-stop or multi-stop flight, or portion thereof, that includes a reportable flight as a final flight segment.

Examples:

If flight 102 operates EWR-DCA-ATL-MIA, provide the on-time performance codes for:

102 EWR-DCA (calculated per paragraphs 1-4 above)
102 DCA-ATL (calculated per paragraphs 1-4 above)
102 ATL-MIA (calculated per paragraphs 1-4 above)
102 EWR-ATL: assign 102 DCA-ATL performance code
102 EWR-MIA: assign 102 ATL-MIA performance code
102 DCA-MIA: assign 102 ATL-MIA performance code

If flight 103 operates BUF-SYR-EWR-DCA, provide on-time performance codes for:

103 SYR-EWR (calculated per paragraphs 1-4 above)
103 EWR-DCA (calculated per paragraphs 1-4 above)
103 BUF-EWR: assign 103 SYR-EWR performance code
103 BUF-DCA: assign 103 EWR-DCA performance code
103 SYR-DCA: assign 103 EWR-DCA performance code

If flight 104 operates MKE-DTW-CMH-LEX, provide on-time performance codes for:

104 MKE-DTW (calculated per paragraphs 1-4 above)
104 DTW-CMH (calculated per paragraphs 1-4 above)
104 MKE-CMH: assign 104 DTW-CMH performance code

7. A flight that is not a new flight will be assigned the on-time performance code calculated for the flight that it replaces, even if the two flights do not have the same flight number.

8. No later than the 15th day of each month, each reporting carrier will deliver or arrange to have delivered to its CRS vendor(s), updated on-time performance codes. If a carrier relies on a third party to supply such flight information to CRS vendor(s), the carrier will provide their flight information, including the appropriate CRS on-time performance codes, at the same time that the carrier submits its monthly flight data to the Department.

9. The calculation and assignment of on-time performance codes for flights other than reportable flights, as permitted in 234.10, will follow the procedures set forth above. Carriers are required to perform those calculations only for reportable flights, and for one-stop or multi-stop flights, or portions thereof, that include a reportable flight as a final flight segment, but may do so for all flights at their option.

10. No carrier may provide on-time performance codes to the OAG or to any CRS vendor(s) for any flight during any month unless the carrier also provides the required flight data for the month to the Department as specified in Part 234 and in this Technical Directive.

IX. Reporting the Causes of Canceled and Delayed Flights

1. There are four categories for cancellation:

A. Air Carrier
B. Extreme Weather
C. National Aviation System
D. Security

2. There are five categories for delayed flights:

E. Air Carrier
F. Extreme Weather
G. National Aviation System
H. Security
I. Late Arriving Aircraft

3.Causal data must be reported for canceled and late arriving flights (flights that arrive at the destination airport 15 minutes or more after the scheduled arrival time. No causal data are required for flights that are considered on-time or for diverted flights.

4. For all late flights, you account for the cause and length of departure delays of 6 minutes or longer (with the exception of No. 5 below). Carriers may choose to report only the predominant departure delay but they must do it on a consistent basis. Also, carriers that report predominant cause of delay must abide by No. 8 below.

5. When there are multiple causes of delays that start at the same time, report the cause of delay having the longest duration.

6. Reported delay minutes must equal the arrival delay. When the arrival delay is greater than the departure delay, the difference is attributed to NAS.

7. When departure delay is greater than the arrival delay, report the arrival delay minutes. If there were multiple delay causes, prorate the time-savings to each cause of delay. Report in whole minutes and do not report a negative number for the length of delay.

8. Causal delay minutes assigned to late arriving aircraft can be equal to or less than but not more than the delay time of the previous flight operated with the same aircraft with one exception, i.e. a carrier swaps aircraft between routes to lessen delays.

(At 2 p.m., aircraft N0011 arrived on time and its next flight segment is scheduled to depart at 5 p.m. Aircraft N0012 was scheduled to arrive at 1 p.m. and is still en-route. The next scheduled flight with this aircraft is at 2:10 p.m. The air carrier swapped aircraft and the 2:10 p.m. flight departed at 2:30 p.m. The carrier reported a 20 minute delay for late arriving aircraft even though the previous flight with this aircraft arrived on-time.) The flight scheduled to depart at 2:10 p.m. would have departed even later if the air carrier had not swapped aircraft.

Causal Delays and Cancellations

The primary purpose for collecting causal data is to categorize delays and cancellations so that system problems can be identified and the appropriate parties can take corrective action.

Air Carrier Delays or Cancellations

Below is a list of examples of causes for delays and cancellations that we believe are within the control of the air carrier. This list should be used as a guide for the type of occurrences that should be reported as an air carrier delay and/or cancellation. It should not be considered a complete list, and we welcome comments on additions or deletions.

Air Carrier

Aircraft cleaning
Aircraft damage (except bird strikes, lightning/hail damage)
Airport curfew
Awaiting the arrival of connecting passengers or crew
Awaiting alcohol test
Awaiting gate space
Baggage loading
Cabin servicing
Cargo loading
Catering
Computer outage - carrier equipment
Crew legality (pilot or attendant rest)
Damage by hazardous goods
Engineering Inspection
Public Health, etc.
Flight paperwork
Fueling

Gate congestion

Government forms not properly completed - INS, FAA, Agriculture
Ground equipment out of service
Hot brakes restriction
Last minute passenger
Late mail from Post Office
Late crew

Lavatory servicing

Maintenance
Medical emergency

Out of service aircraft

Oversales
Positive passenger baggage match
Passenger services
Potable water servicing
Pre-flight check
Ramp congestion - blocked by another aircraft under carrier's control
Ramp service
Removal of unruly passenger
Revised weight sheet
Shortage of ramp equipment
Slow boarding or seating
Snow removal (when it is a carrier ramp service function)
Stowing carry-on baggage
Weight and balance delays

Weather

Below is a list of examples of causes for delays and cancellations that we believe are the result of weather. This list should be used as a guide for the type of occurrences that should be reported as an air carrier delay and/or cancellation. It should not be considered a complete list, and we welcome comments on additions or deletions.

Weather

Below minimum conditions
Clear ice inspection
Deicing aircraft
Earthquake
Extreme high or low temperatures
Hail Damage
Holding at gate for enroute weather
Hurricane
Lightning damage
Pre-planned cancellations that result from predicted weather
Snow Storm
Thunder Storm
Tornado

National Aviation System (NAS)

Below is a list of examples of causes for delays and cancellations that we believe are in the control of the FAA, airport operators or State/local officials.  This list should be used as a guide for the type of occurrences that should be reported as a NAS delay and/or cancellation.  It should not be considered a complete list; and we welcome comments on additions or deletions.

National Aviation System (NAS)

Airport conditions
Airport construction
Air Traffic Control (ATC)
Awaiting ATC clearance while still at gate
Air Traffic Quota Flow Program – ATC
Bird strikes
Closed Runways
Computer failure - ATC equipment
Equipment Outage - ATC
Gate hold - ATC
Ground delay program - ATC
Flow control program - FAA
Other disabled aircraft blocking runway
Ramp congestion - blocked by aircraft not under carrier's control
Ramp Traffic - Air Traffic Control
Restricted aircraft movement on runways
Volume Delays

Security

Below is a list of examples of causes for delays and cancellations that we believe were the result of security measures outside the control of air carriers.  This list should be used as a guide for the type of occurrences that should be reported as a security delay and/or cancellation.  It should not be considered a complete list; and we welcome comments on additions or deletions.

Security

Bomb threat
Inoperative screening equipment - TSA
Evacuation of terminal or concourse resulting from security breech
Re-boarding aircraft because of security breech
Sky Marshal caused delay
Weapon confiscation
Lines at screening area that exceed standard time (see X. Security Screening below)

Note: Delays caused by routine passenger screening should not be assigned to "Security" when the wait at screening areas are less than 30 minutes. Also, air carriers should ensure that delays and cancellations assigned to "Security" were not attributable to their own actions or caused by their own employees who fail to follow security procedures.

Late Arriving Aircraft

Late Arriving Aircraft means a previous flight with the same aircraft arrived late which caused the present flight to depart late. The minutes assigned to Late Arriving Aircraft can never be more than the delay time of the previous flight. When assigning a causal code for Late Arriving Aircraft, the carrier must consider the scheduled time between flights and the carrier's allotted turn time. (Exception from the same aircraft rule is allowed when carrier substitutes an aircraft for a delayed aircraft in order to decrease the delay of upcoming flights).

Guidance for Calculating Delay Minutes Attributed to a Late Arriving Flight

Minutes attributed to a Late Arriving Flight = Arrival time of previous flight + Scheduled turn time Scheduled Departure time.

Examples:

1. A Flight was 40 minutes late and arrived @ 2:15. There was a scheduled 20-minute turn time and the next flight was schedule to depart at 1:55. (2:15 + 20 minutes 1:55 = a 40 minute delay may be attributed to a late arriving aircraft.)

2. A flight was 60 minutes late and arrived @ 2:15. There was a scheduled 20-minute turn time and the next flight was scheduled to depart at 4:00. (2:15 + 20 minutes 4:00 = no allowable time for late arriving aircraft.)

X. Security Screening.

1. Long lines at the passenger screening area can cause carriers to delay flights. Passenger inconvenience and anxiety can create its own security risks. By the nature of the airline business, many screening areas have processing peaks and valleys, which generally result from a large number of flights being scheduled in a short period of time. While the Department is not mandating how air carriers schedule flights, it may be in the carriers' self-interest to review scheduling practices to alleviate delays both inside the airport and on the tarmac.

2. While TSA is in control of passenger screening, the air carriers are responsible for managing the lines up to the screening lanes. Carriers can alleviate the need to hold flights for passengers in screening queues by bringing those passengers to the front of the line. Managing the line becomes more problematical when the carrier has multiple flights scheduled to depart at the same time or multi carriers use the same screening areas.

3. Lines at some screening points amass early in the morning, after there were long lines at the carriers’ check-in-counter.  The check-in lines quickly disperse when air carriers add service agents.  These passengers gather at the screening queue.  The problem could be lessened or avoided by air carriers rescheduling service-agent assignments to encourage a more even flow of passengers to the screening areas.

XI. Gate Returns including Canceled Flights

For consistency in the reporting of gate returns, carrier must report the last gate-departure time before wheels-off time as the official gate-departure time (Field I), and carriers will report the first gate departure time in Field AC [First Gate Departure time (Actual)]. Two additional fields (AD Total ground time away from gate and AE Longest ground time away from gate) will be reported. These fields will give consumers and the Federal Aviation Administration a more complete picture of tarmac delays. The clock for computing fields AD and AE will stop when the passengers are given the opportunity to deplane (most carriers measure this time when the main passenger door is opened or when the parking brake is set.) Carriers must include their method for measuring when the passengers were given the opportunity to deplane in their procedure statement.

For flights, which are canceled after the aircraft leaves the boarding gate but before departing the runway (wheels-off), carriers will populate Fields I, AC, AD and AE.

For flights that are canceled after wheels-off time (fly returns/air returns), carriers will report the actual gate-departure time in Field I, the wheels-off time in Field T, a 9 in field AF Number of Diverted Landings (the use of a 9 designates a fly return), the airport code of the origin airport in field AG, the wheels-on time for the fly return in field AH, the total ground time away from gate (after fly return) in field AI and the longest time away from gate (after fly return) in field AJ. For flights that are diverted to an alternate airport, return to the origin airport, and then are cancelled, carriers will report the actual gate-departure time in Field I, the wheels-off time in Field T, a 9 in field AF Number of Diverted Landings (the use of a 9 designates a fly return), the airport code of the alternate airport in field AG, the wheels-on time in field AH, the total ground time away from gate in field AI, the longest time away from gate in field AJ, the wheels off time at diverted airport in field AK, the Aircraft Tail Number in field AL, the origin airport code in field AM (fly return) the Wheels on time in field AN, the total ground time away from gate (after fly return) in field AO and the longest time away from gate (after fly return) in field AP.

XII. Diversions

Carriers will now complete all relevant fields when a flight is diverted to an alternate airport with the exception of cause of delay. The exclusion of not reporting causal data for diversions remains in effect. When a diverted flight does not reach its scheduled destination, fields L Gate Arrival Time, P Actual Gate-to-Gate Time, R Arrival Delay Time, S Elapsed Time Difference and U Wheels-On Time will be blank (NO data between the commas separating the fields). However, these fields will be populated if a diverted flight reaches the scheduled destination. Carriers will also report the number of diverted landings in field AF Number of Landings at Diverted Airports (up to 5 diverted landings are permitted, and a 9 entered in this fields designates a fly return of a flight which was ultimately canceled); the three letter code of the Diverted Airport in field AG Three Letter Code of Diverted Airport; the wheels-on time in field AH Wheels-on Time at Diverted Airport; the appropriate minutes in field AI Total Time Away from Gate at Diverted Airport; the appropriate minutes in field AJ Longest Time Away from Gate at Diverted Airport; and the wheels-off time at Diverted Airport, AK Wheels-off Time at Diverted Airport, and AL Aircraft Tail Number. When tracking the minutes to report in fields AI and AJ, the clock stops when passengers are given the opportunity to deplane the aircraft (most carriers measure this time when the main passenger door is opened or when the parking brake is set.) Carriers must include their method for measuring when the passengers were given the opportunity to deplane in their procedure statement.

In order to retain the fixed file format, we have provided fields to capture the data elements for five diversions.

XIII. PROCEDURAL STATEMENT

Some carriers use ACARS to track flight times, other carriers have their pilots record the required times.

Carriers have the option of tracking all causes of delays from the moment the delay occurs or only those causes that persist for 6 minutes or longer. Whichever method the carrier elects to use, the carrier must consistently apply the method in its monthly report.

Carriers have the option of reporting multiple causes of departure delays or the predominant cause of departure delays with two exceptions: (1) Causal delay minutes assigned to late arriving aircraft can be equal to or less than but never more than the delay time of the previous flight operated with the same aircraft; and (2) Carriers cannot use minutes assigned to NAS (because arrival delay was greater than departure delay) to disguise another delay cause. For example, a carrier had an 8-minute weather delay at departure and the flight arrived 23 minutes late. The correct reporting would be 8 minutes for weather and 15 minutes for NAS. Whichever method the carrier elects to use, the carrier must consistently apply the method in its monthly report.

The Procedural Statement must be dated and advise users whether it: (1) uses ACARS to track times; (2) tracks causes of delay beginning with the first minute of delay or only delay causes of 6 minutes or longer; (3) reports all causes of delays or only the predominant cause of delay, and the method used to stop the clock on tarmac times for gate returns and diversions after passengers have been given the opportunity to deplane. Carriers must e-mail the Procedural Statement to ontime.support@dot.gov. If a carrier elects to change a reporting method, it must submit a revised Procedural Statement for On-Time Reporting before submitting its monthly 234 report.

Questions regarding this technical directive should be addressed to ontime.support@dot.gov.

Anne Suissa
Anne Suissa
Director
Office of Airline Information