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Report of Passengers Denied Confirmed Space 1st Quarter

Report of Passengers Denied Confirmed Space
1st Quarter

Quarter Ended 3/31/2011

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CARRIER 1(a) 1(b) 2(a) 2(b) 2(c) 3 4 5 6(a) 6(b) 7 8(a) 8(b) 8(c)
AirTran Airways 0 239 0 0 7 246 239 9,648 0 0 5,604,721 $35,140 $0 $0
Alaska Airlines 0 182 140 41 76 439 182 1,798 86 3 3,759,030 $0 $152,346 $0
American Airlines 866 623 4 659 43 2,191 2,148 11,820 845 225 17,751,646 $301,872 $291,542 $0
American Eagle 242 71 7 652 22 994 957 6,107 0 0 3,627,278 $43,766 $28,218 $0
Atlantic Southeast 15 157 4 3 0 179 172 7,702 3,531 823 3,185,462 2,870 $95,498 $0
Continental Airlines 65 1,080 17 23 113 1,298 1,155 7,133 1,210 798 8,706,805 $18,275 $404,592 $8,479
Delta Air Lines 19 600 16 15 6 656 619 23,802 29,604 10,246 22,640,522 5,778 392,284 $0
ExpressJet 59 443 22 0 32 556 528 6,434 0 0 3,512,336 $11,585 $124,794 $3,228
Frontier Airlines 23 119 8 69 14 233 23 837 0 0 2,090,355 592 $7,097 $1,850
Hawaiian Airlines 25 0 0 0 0 25 25 83 0 0 2,089,095 $1,000 $0 $200
JetBlue Airways 12 0 0 0 0 12 12 14 0 0 6,038,693 8,000 $0 7,000
Mesa Airlines 247 52 21 4 37 352 290 2,897 775 445 2,080,943 $93,007 $13,138 $0
SkyWest Airlines 69 371 4 5 4 453 445 14,697 5,606 1,538 5,714,175 7,143 130,613 $0
Southwest Airlines 760 787 0 0 620 2,167 1,547 16,228 0 0 25,637,423 $360,544 $394,029 $0
United Air Lines 241 828 0 124 0 1,193 1,193 18,903 25,127 7,242 10,504,227 $86,652 $369,933 $10,889
US Airways 992 0 73 0 112 1,177 992 11,360 0 2,136 12,705,868 $480,799 $0 $0

1a Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1b were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2a accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2b substitution of smaller capacity equipment

2c failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6a Upgrades

6b Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8a were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8b were denied boarding involuntarily and were not given alternate transportation

8c volunteered for denied boarding