Professional interviewers administer this questionnaire using computer-assisted telephone interviewing (CATI). In addition to the answer categories displayed for each question, the interviewer has the option to enter "dont know" or "refused" but these categories are not displayed on-screen.
The questionnaire consists of eight sections: an introduction section, followed by six "subject matter" sections and an interviewer close-out section:
| Section | Topics | Periodicity |
|---|---|---|
| F | Introduction and Respondent Selection Questions | Identical series each month |
| G | General Transportation Core Questions | Identical series each month |
| B | BTS Topical Transportation Questions | Change each month to address topical issues. This month: commuting, holiday travel and safety |
| SM | Strategic Goal Questions | Rotate three times per year by goal area. Bold type denotes area addressed this month: Month 1 - Safety (SS) Month 2 - Mobility (SM) Month 3 - Environment (SE) Month 4 - National Security (SN) |
| T | USDOT Services Satisfaction Questions None this month | Identical series each month None this month |
| M | Operating Administration Modal Questions | Change each month |
| D | Demographic Questions | Identical series each month |
| I | Interviewer Close Out Questions | Identical series each month |
Formatting conventions for this document:
CATI system will generate and dial telephone number. When someone answers, interviewer begins.
F0053. Hello, my name is _______, and Im calling on behalf of the United States Department of Transportation about a national study on transportation issues. In the aftermath of the terrorists attacks on the United States on September 11, 2001, transportation has become a more critical issue in our society.
F0080. Have I reached [telephone number]?
TERMINATE CALL
F0065. Your household has been selected for this study, we are very interested in your transportation habits and opinions. Please remember that your input will help strengthen our nations transportation system.
F0100. Is this phone for a home, a business, or both?
F0150. Sorry, Im trying to reach a residence. Goodbye.
TERMINATE CALL
F0200. Are you a household member who is at least 18 years old?
F0250. May I please speak to a household member who is at least 18 years old?
F0300. When would be a good time to call back to speak with someone who is at least 18 years old?
SCHEDULE CALL BACK
F0351. IF INTERVIEWER IS SPEAKING WITH A NEW RESPONDENT, BEGIN BY REPEATING F0053. THEN SAY...
This study is designed to select one household adult to answer the questions. We choose that person based on birthdays, so I need to talk with the person living there now, aged 18 years or older, who will have a birthday next. What is the first name of that person?
INTERVIEWER INSTRUCTION: PRESS "ESCAPE" KEY AFTER ENTERING INFORMATION
Name ___________ TYPE IN PERSONS FIRST NAME
F0400. May I please speak with [insert name]?
F0454.INTERVIEWER NoTE: READ THE FOLLOWING PARENTHETICALS ONLY IF RESPONDENT ASKS FOR ADDITIONAL DETAILS.
REPEAT F0351 IF NECESSARY. THEN SAY...
I have some questions about your transportation use, and about your opinions on important transportation issues such as safety, commuting and holiday travel. Your participation in this voluntary study (there is no penalty for refusing to answer any question) will take only about 10 minutes, and your answers will be used only for statistical summaries. The study is authorized by law (Title 49, Section 111c2 of the United States Code).
Do you have any questions before we begin?
F0500. When would be a good time to call back to speak to [insert name]?
SCHEDULE CALL BACK
F0550. ADDRESS QUESTIONS OR USE REFUSAL CONVERSION TECHNIQUES
IS RESPONDENT WILLING TO CONTINUE?
PRESS "ENTER" TO CONTINUE
F0600. Fine, then lets get started. For quality purposes, my supervisor may monitor this call.
ENTER "1" TO PROCEED, OR ENTER "2" TO SCHEDULE CALL BACK
G0050. First I need to identify all the kinds of transportation you used either for personal or for business travel last month.
G0103. During November, did you drive or ride in a personal vehicle. (Examples of personal vehicles include a car, van, SUV, pickup truck, RV.)
G0851A. How many days did you drive or ride? (RECORD NUMBER)
G0150. During November, did you drive or ride in an organized carpool or vanpool?
G0851B. How many days did you drive or ride? (RECORD NUMBER)
G0301. During November, did you ride on any public transit within a city or metropolitan area? Examples of public transit include a bus, train, subway, light rail, commuter bus or rail from suburb to city.
G0851C. How many days did you use it? (RECORD NUMBER)
G0801. Is public transportation available in your area?
G0842. I would like to know about the types of public transportation available in your area. Is local public bus service available?
G0843. Did you ride public buses during November?
G0804. Is subway service available in your area?
G0804A.INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0804O. ______________________________________________(If G0301=2, Skip to G0873)
G0845. Did you ride the subway during November?
G0845A.INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0845O. ______________________________________________(If G0845=1, Skip to G0815)
G0873. Are any other types of local rapid rail such as elevated trains available in your area?
G0873A.INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0873O. ______________________________________________(If G0301=2, Skip to G0815)
G0814. Did you ride any other types of rapid rail during November?
G0814A.INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0814O. ______________________________________________
G0815. Is light rail such as streetcars or trolleys available in your area?
G0815A.INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0815O. ______________________________________________(If G0301=2, Skip to G0846)
G0816. Did you ride any type of light rail during November?
G0816A.INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0816O.______________________________________________
G0846. Is local commuter rail service from suburb to city available in your area? (Neither subways nor light rail nor AMTRAK is commuter rail.)
G0846A.INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0846O. ______________________________________________(If G0301=2, Skip to G0877)
G0847. Did you ride the commuter rail during November?
G0847A.INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0847O. ______________________________________________
G0877. Is commuter or express bus service such as Park and Rides available in your area?
G0877A.INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0877O. ______________________________________________(If G0301=1, skip to G0201. If G0301=2, skip to G0810)
G0878. Did you use commuter or express bus service during November?
G0878A.INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0878O. ______________________________________________
If G0301 = 1 (used public transit in the past 30 days) skip to G0201
G0810. Please tell me the main reason you did not use public transit last month. (CODE THE FIRST REASON GIVEN. IF RESPONSE IS "I DONT KNoW", "I DONT LIKE IT," OR "I DONT NEED IT" PROBE FOR A SPECIFIC REASON. IF RESPONDENT SAYS "I HAVE/USE MY OWN VEHICLE" PROBE "WHAT IS IT ABOUT PUBLIC TRANSIT THAT CAUSED YOU TO USE YOUR OWN VEHICLE)(DO NOT READ LIST)
G0201. During November, did you ride on a city-to-city bus, such as Greyhound?
G0851D. How many days did you ride on it? (RECORD NUMBER)
G0902B. And of these days, how many were for business or work? (RECORD NUMBER)
G0251. During November, did you ride on a city-to-city train, such as AMTRAK?
G0851E. How many days did you ride on it? (RECORD NUMBER)
G0902C. And of these days, how many were for business or work? (RECORD NUMBER)
G0350. During November, did you fly on a commercial airline?
G0851F. How many days did you fly on a commercial airline? (RECORD NUMBER)
G0902D. And of these days, how many were for business or work? (RECORD NUMBER)
G0401. During November, did you fly on a charter, private, or corporate airplane or helicopter?
G0851G. How many days did you fly on a charter, private, or corporate airplane or helicopter? (RECORD NUMBER)
G0902E. And of these days, how many were for business or work? (RECORD NUMBER)
G0451. During November, did you drive or ride on a motorcycle, including a motorized scooter or motorized bicycle?
G0851H. How many days did you drive or ride one of these vehicles? (RECORD NUMBER)
G0501. During November, did you ride a bicycle? Please do not include stationary bicycles.
G0851I. How many days did you ride a bicycle? (RECORD NUMBER)
G0952. Primarily for what purpose did you use it? (DO NOT READ LIST)(RECORD ONLY ONE)
G1001. And on a typical day that you rode a bicycle, about how much time did you spend bicycling?
CATI system must ensure an entry for both hours and minutes.
G1051. Did you bicycle mostly on: (READ LIST) (RECORD ONLY ONE)
G0550. During November, did you walk, run, or jog at least one time outside for 10 minutes or more? (such as to a store or park.)
G0851J. How many days did you walk, run or jog? (RECORD NUMBER)
G1102. Primarily for what purpose did you walk, run, or jog? (DO NOT READ LIST)(RECORD ONLY ONE)
G1150. And on a typical day, about how much time did you spend walking, running, or jogging?
CATI system must ensure entry for both hours and minutes
G1202. Did you walk, run, or jog mostly on: (READ LIST) (RECORD ONLY ONE)
G0555. During November, did you ride as a passenger on a cruise ship?
G0601. During November, did you ride on a commercial boat, ship, or ferry?
G0851K. How many days did you ride on a commercial boat, ship, or ferry? (RECORD NUMBER)
G0651. During November, did you operate or ride on a personal watercraft such as a jetski or skidoo?
G0851L. How many days did you operate or ride on a personal watercraft? (RECORD NUMBER)
G1250. Altogether, about how much time did you spend using a personal watercraft last month?
CATI system must ensure entry for both hours and minutes
G0701. During November, did you operate or ride in a recreational boat such as a sailboat, motorboat, or yacht?
G0851M. How many days did you operate or ride in a recreational boat? (RECORD NUMBER)
G1257. Altogether, about how much time did you spend using a recreational boat last month?
CATI system must ensure entry for both hours and minutes
G0750. During November, did you use any other means of transportation? For example a taxi, limousine, charter or tour bus, hotel or airport shuttle.
BEFORE CODING, ENSURE THAT ANSWER CANNoT BE INCLUDED IN ONE OF THE OTHER CATEGORIES)
G0851N. How many days did you use other means of transportation? (RECORD NUMBER)
B0050. The next questions are about commuting.
PRESS "ENTER" TO CONTINUE
B0101. Last month did you commute, that is, travel routinely from home to work or to school? (EXCLUDE TELECOMMUTING; COMMUTING MAY INCLUDE ANY TYPE OF TRANSPORTATION.)
B0151. Altogether, about how many days did you commute? (DO NOT READ LIST)
B0201. Did you commute from home to work, to school, or both?
B0251. Which statement best describes your most frequent commuting pattern: (READ LIST)(RECORD ONLY ONE)
B0301. To get to work on a typical day last month, what are all the types of transportation you used? PROBE: Anything else?
(DO NOT READ LIST)(RECORD ALL THAT APPLY)
B0310. Did you work at the same location on most days?
B0315. Did you work at more than one location on a typical day?
B0320. On a typical day, how much time did you spend traveling from worksite to worksite?
_____ hours and_____ minutes - go to B0360
CATI system must ensure entry for both hours and minutes
B0352. On a typical day, how much time did a one-way, door-to-door trip from home to work take?
IF RESPONDENT USED MORE THAN ONE TYPE OF TRANSPORTATION, OBTAIN THE TIME FOR THE ENTIRE TRIP. IF TRANSPORTATION TYPE DIFFERS BY DAY, RECORD THE USUAL TRIP TIME FOR THE TRIP TYPE THAT OCCURS MOST FREQUENTLY.
CATI system must ensure entry for both hours and minutes
B0360. Do you ever telecommute? That is, do you ever work at home for pay for your employer instead of working at the office? (This does not include taking work home at night or over the weekend.)
B0361. Do you telecommute occasionally, on a regular basis or fixed schedule, or full time?
B0362. About how many days did you telecommute in the past month?
B0365. Do you ever work at a telework center or satellite office? That is, do you ever work at an office other than your regular office TO REDUCE YOUR COMMUTE?
[INTERVIEWER: Focus is on working somewhere other than ones "normal" workplace for the purpose of reducing commute time. Satellite office: alternate work site that is in a separate location than your primary worksite. Telework office: alternate work site, could possibly house workers from many different businesses.]
B0366. How often do you work at a telework center or satellite office?
Would you say [PLEASE READ LIST BELOW]
B0368. About how many days did you work at a telework center or satellite office in the past month?
If B0201=1, go to B2000.
B0451. To get to school on a typical day last month, what are all the types of transportation you used?
PROBE: Anything else?
(DO NOT READ LIST)(RECORD ALL THAT APPLY)
B0501. How much time did the door-to-door trip to school usually take, one way?
IF RESPONDENT USED MORE THAN ONE TYPE OF TRANSPORTATION, OBTAIN THE TIME FOR THE ENTIRE TRIP.
CATI system must ensure entry for both hours and minutes
B2000. My next group of questions are about holiday travel.
PRESS "ENTER" TO CONTINUE
B2041. Did you travel this year for the Thanksgiving holidays?
B2051. How far did you travel for the Thanksgiving holidays this year? Did you travel
B2061. Please tell me all the forms of transportation you used for your Thanksgiving holiday travel. Probe: Any other means?
(DO NOT READ LIST)(RECORD ALL THAT APPLY)
B2111. Now I would like to ask you about your December holiday travel plans. Did you have plans to travel for the December holidays before the terrorist attacks on September 11th?
B2120. Did you change your December holiday travel plans because of the events of September 11th and subsequent events?
B2130. Did you travel last year for the December holidays?
If B2111 = 2 and B2120 = 2 then skip to B1400.
B2140. Do you currently plan to travel this year for the December holidays?
B2150. About how far do you plan to travel for the December holidays this year? Do you plan to travel...
B2160. Please tell me all the forms of transportation you plan to use for your December holiday travel. Probe: Any other means?
(DO NOT READ LIST)(RECORD ALL THAT APPLY)
B2170. Was this/were these the forms of transportation you planned to use before the terrorist attacks on September 11th?
B2180. What forms of transportation did you plan to use for your December holiday travel before then? Probe: Any other means?
(DO NOT READ LIST)(RECORD ALL THAT APPLY)
B1400. Now I want to ask you some questions about how concerned you are about your safety from terrorists when traveling. Please tell me whether you are very concerned, somewhat concerned, or not at all concerned about your safety from terrorist attacks traveling...
B1405. in personal vehicles such as cars, trucks, or motorcycles on roads and highways.
B1410. Are you very concerned, somewhat concerned, or not at all concerned:
about your safety from terrorist attacks traveling on a commercial airline?
B1415. READ IF NECESSARY
(Are you very concerned, somewhat concerned, or not at all concerned)
about your safety from terrorist attacks traveling on subways?
B1420. READ IF NECESSARY
(Are you very concerned, somewhat concerned, or not at all concerned)
about your safety from terrorist attacks traveling on public buses or other public transit above ground?
B1425. READ IF NECESSARY
(Are you very concerned, somewhat concerned, or not at all concerned)
about your safety from terrorist attacks traveling on commuter rail?
B1430. READ IF NECESSARY
(Are you very concerned, somewhat concerned, or not at all concerned)
about your safety from terrorist attacks traveling on city to city trains such as AMTRAK?
B1435. READ IF NECESSARY
(Are you very concerned, somewhat concerned, or not at all concerned)
about your safety from terrorist attacks traveling on city to city buses such as Greyhound?
B1440. READ IF NECESSARY
(Are you very concerned, somewhat concerned, or not at all concerned)
about your safety from terrorist attacks traveling on cruise ships?
B1445. READ IF NECESSARY
(Are you very concerned, somewhat concerned, or not at all concerned)
about your safety from terrorist attacks travelingon other commercial boats, ships or ferries?
B1450. Youve told me how concerned you are about safety from terrorist attacks for different types of transportation. Now I would like to know how likely you are to change your usage of these same types of transportation.
B1455. As a result of your concern about safety from terrorist attacks, are you very likely, somewhat likely, or not at all likely to change your use of personal vehicles such as cars, trucks, or motorcycles on roads and highways?
B1460. As a result of your concern about safety from terrorist attacks, are you very likely, somewhat likely, or not at all likely to change your use of commercial airlines?
B1465. READ IF NECESSARY
(As a result of your concern about safety from terrorist attacks, are you very likely, somewhat likely, or not at all likely to)
change your use of subways?
B1470. READ IF NECESSARY
(As a result of your concern about safety from terrorist attacks, are you very likely, somewhat likely, or not at all likely to)
change your use of public buses or other public transit above ground?
B1475. READ IF NECESSARY
(As a result of your concern about safety from terrorist attacks, are you very likely, somewhat likely, or not at all likely to)
change your use of commuter rail?
B1480. READ IF NECESSARY
(As a result of your concern about safety from terrorist attacks, are you very likely, somewhat likely, or not at all likely to)
change your use of city to city trains such as AMTRAK?
B1485. READ IF NECESSARY
(As a result of your concern about safety from terrorist attacks, are you very likely, somewhat likely, or not at all likely to)
change your use of city to city buses such as Greyhound?
B1490. READ IF NECESSARY
(As a result of your concern about safety from terrorist attacks, are you very likely, somewhat likely, or not at all likely to)
change your use of cruise ships?
B1495. READ IF NECESSARY
(As a result of your concern about safety from terrorist attacks, are you very likely, somewhat likely, or not at all likely to)
change your use of other commercial boats, ships or ferries?
SM0050. Now I want to ask your opinion on some transportation issues related to mobility.
PRESS "ENTER" TO PROCEED
If G0103 = 2 skip to instruction before SM1050.
SM1000. Did you experience any significant delays while traveling in a personal vehicle in November?
SM1005. Please tell me whether those delays caused you to...(READ LIST)
SM1010. Change the time of day you traveled
SM1015. Change the type of transportation you used
SM1020. Change the route you took to reach your destination
SM1025. Postpone your travel to another day
SM1030. Cancel your trip entirely
If G0150 = 2 skip to instruction before SM1100.
SM1050. Did you experience any significant delays while traveling in an organized carpool or vanpool in November?
SM1055. Please tell me whether those delays caused you to...(READ LIST)
SM1060. Change the time of day you traveled
SM1065. Change the type of transportation you used
SM1070. Change the route you took to reach your destination
SM1075. Postpone your travel to another day
SM1080. Cancel your trip entirely
If G0301 = 2 skip to instruction before SM1150.
SM1100. Did you experience any significant delays while traveling on public transit in November?
SM1105. Please tell me whether those delays caused you to...(READ LIST)
SM1110. Change the time of day you traveled
SM1115. Change the type of transportation you used
SM1120. Change the route you took to reach your destination
SM1125. Postpone your travel to another day
SM1130. Cancel your trip entirely
If G0201 = 2 skip to instruction before SM1200.
SM1150. Did you experience any significant delays while traveling on city-to city-buses in November?
SM1055. Please tell me whether those delays caused you to...(READ LIST)
SM1160. Change the time of day you traveled
SM1165. Change the type of transportation you used
SM1170. Change the route you took to reach your destination
SM1175. Postpone your travel to another day
SM1180. Cancel your trip entirely
If G0251 = 2 skip to instruction before SM1250.
SM1200. Did you experience any significant delays while traveling on city-to-city trains in November?
SM1205. Please tell me whether those delays caused you to...(READ LIST)
SM1210. Change the time of day you traveled
SM1215. Change the type of transportation you used
SM1220. Change the route you took to reach your destination
SM1225. Postpone your travel to another day
SM1230. Cancel your trip entirely
If G0350 = 2 skip to instruction before SM1300.
SM1250. Did you experience any significant delays while traveling on commercial airlines in November?
SM1255. Please tell me whether those delays caused you to...(READ LIST)
SM1260. Change the time of day you traveled
SM1265. Change the type of transportation you used
SM1270. Change the route you took to reach your destination
SM1275. Postpone your travel to another day
SM1280. Cancel your trip entirely
If G0601 = 2 skip to instruction before M0050.
SM1300. Did you experience any significant delays while traveling on a commercial boat, ship or ferry in November?
SM1305. Please tell me whether those delays caused you to...(READ LIST)
SM1310. Change the time of day you traveled
SM1315. Change the type of transportation you used
SM1320. Change the route you took to reach your destination
SM1325. Postpone your travel to another day
SM1330. Cancel your trip entirely
M0050. The next questions are of interest to specific agencies within the United States Department of Transportation.
M0060. I have a couple of questions about the United States Coast Guard.
PRESS "ENTER" TO CONTINUE
MCG0101. Do you know what the Coast Guard does?
MCG0155. Please tell me a public service or activity that comes to your mind when I mention the Coast Guard.
INTERVIEWER INSTRUCTION: ENTER VERBATIM RESPONSE. PRESS "ESCAPE" KEY AFTER ENTERING INFORMATION
MCG0160.___________________________
MCG0161. Anything else?
MCG0162. What other public service or activity?
INTERVIEWER INSTRUCTION: ENTER VERBATIM RESPONSE. PRESS "ESCAPE" KEY AFTER ENTERING INFORMATION
____________________
MCG0163. Anything else?
MCG0164. What other public service or activity?
INTERVIEWER INSTRUCTION: ENTER VERBATIM RESPONSE. PRESS "ESCAPE" KEY AFTER ENTERING INFORMATION
____________________
MCG0165. Anything else?
MCG0166. What other public service or activity?
INTERVIEWER INSTRUCTION: ENTER VERBATIM RESPONSE. PRESS "ESCAPE" KEY AFTER ENTERING INFORMATION
____________________
D0050. This final section asks for information to help us summarize the study results. No identifying information about you or your household will ever be released or published.
PRESS "ENTER" TO CONTINUE
D0061. How many registered road vehicles are available for regular use by members of your household?
ENTER NUMBER ______
D0101. Do you have any kind of disability or health impairment?
D0103. Does anyone else currently living there, including children, have any kind of disability or health impairment?
If D0101 = 2 and D0103 = 2 go to D0251. If D0101 = 1 and D0103 = 2 go to D0106.
D0105. How many other people (beside yourself)?
__________
D0106. Does anyone in the household use adaptive equipment in any motor vehicle,
(for example hand controls, modified foot pedals, or a wheelchair lift)?
D0107. We may conduct another study soon that focuses on transportation use among persons with disabilities or health impairments. Your households experience and opinions on this critically important topic would be of great value. May we contact your household for this study?
D0251. How many people aged 18 or older live in your household, including yourself?
INTERVIEWER NoTE: REPEAT ANSWER TO RESPONDENT: "Including yourself, ______ people aged 18 or older live in your household?" (RECORD NUMBER)
D0300. Please stop me when I reach the category that includes your age: (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)
D0350.(RECORD GENDER; ASK ONLY IF NECESSARY). Are you male or female?
D0401. Is the racial or ethnic group that best describes you... (READ ENTIRE LIST. READ PARENTHETICAL ONLY IF RESPONDENT ASKS FOR CLARIFICATION.) (RECORD ALL THAT APPLY)
D0450. What is the highest level of education youve completed? (DO NOT READ LIST)(RECORD ONLY ONE)
D0501. Please stop me when I reach the category that includes your households total annual income for last calendar year, that is, 2000: (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)(RECORD ONLY ONE)
D0551. Not including the telephone line youre using right now, are there any other telephone lines in your household? Please do not count cellular phones, or phone lines that are exclusively for computer or fax use.
D0700. How many additional lines do you have? (DO NOT READ LIST)
D0750. Is the primary use of the additional line(s) for household use, business use, or both?
D0800. Finally, in order to classify your household for statistical purposes, what is your ZIP code? (RECORD NUMBER)
D0850. This concludes the study questions. On behalf of the Department of Transportation, I thank you for your time. Goodbye.
PRESS "ENTER" TO END INTERVIEW
I0050.THESE QUESTIONS ARE ANSWERED BY THE INTERVIEWER AFTER THE RESPONDENT HANGS UP.
HOW WELL DID THE RESPONDENT UNDERSTAND THE QUESTIONS?
I0100.HOW COOPERATIVE WAS THE RESPONDENT IN ANSWERING THE QUESTIONS?
I0150.IN WHAT LANGUAGE WAS THE INTERVIEW CONDUCTED?
I0200.PLEASE NoTE ANYTHING ELSE YOU FEEL IS HELPFUL OR IMPORTANT ABOUT THIS INTERVIEW.