Professional interviewers administer this questionnaire using computer-assisted telephone interviewing (CATI). In addition to the answer categories displayed for each question, the interviewer has the option to enter "dont know" or "refused" but these categories are not displayed on-screen.
The questionnaire consists of eight sections: an introduction section, followed by six "subject matter" sections and an interviewer close-out section:
| Section | Topics | Periodicity |
|---|---|---|
| F | Introduction and Respondent Selection Questions | Identical series each month |
| G | General Transportation Core Questions | Identical series each month |
| B | BTS Topical Transportation Questions | Change each month to address topical issues. This month: commuting, and holiday travel |
| SS | Strategic Goal Questions | Rotate three times per year by goal area.Bold type denotes area addressed this month:Month 1 - Safety (SS) Month 2 - Mobility (SM) Month 3 - Environment (SE) Month 4 - National Security (SN) |
| USDOT Services Satisfaction Questions None this month | Identical series each month | |
| M | Operating Administration Modal Questions | Change each month |
| D | Demographic Questions | Identical series each month |
| I | Interviewer Close Out Questions | Identical series each month |
Formatting conventions for this document:
CATI system will generate and dial telephone number. When someone answers, interviewer begins.
F0053. Hello, my name is _______, and Im calling on behalf of the United States Department of Transportation about an important national study on transportation issues. In the aftermath of the terrorists attacks on September 11, 2001, transportation has become a more critical issue in our society.
F0080. Have I reached [telephone number]?
TERMINATE CALL
F0065. Your household has been selected for this study, and we are very interested in your transportation habits and opinions. Please remember that your input will help strengthen our nations transportation system.
F0100. Is this phone for a home, a business, or both?
F0150. Sorry, Im trying to reach a residence. Goodbye.
TERMINATE CALL
F0200. Are you a household member who is at least 18 years old?
F0250. May I please speak to a household member who is at least 18 years old?
F0300. When would be a good time to call back to speak with someone who is at least 18 years old?
SCHEDULE CALL BACK
F0351. IF INTERVIEWER IS SPEAKING WITH A NEW RESPONDENT, BEGIN BY REPEATING F0051. THEN SAY...
This study is designed to select one household adult to answer the questions. We choose that person based on birthdays, so I need to talk with the person living there now, aged 18 years or older, who will have a birthday next. What is the first name of that person?
INTERVIEWER INSTRUCTION: PRESS "ESCAPE" KEY AFTER ENTERING INFORMATION
Name ___________ TYPE IN PERSONS FIRST NAME.
F0400. May I please speak with [insert name]?
F0454.INTERVIEWER NOTE: READ THE FOLLOWING PARENTHETICAL ONLY IF RESPONDENT ASKS FOR ADDITIONAL DETAILS.
REPEAT F0351 IF NECESSARY. THEN SAY...
I have some questions about your transportation use, and about your opinions on important transportation issues such as safety, commuting and holiday travel. Your participation in this voluntary study (there is no penalty for refusing to answer any question) will take only about 10 minutes, and your answers will be used only for statistical summaries. The study is authorized by law (Title 49, Section 111c2 of the United States Code).
Do you have any questions before we begin?
F0500. When would be a good time to call back to speak to [insert name]?
SCHEDULE CALL BACK
F0550. ADDRESS QUESTIONS OR USE REFUSAL CONVERSION TECHNIQUES
IS RESPONDENT WILLING TO CONTINUE?
PRESS "ENTER" TO CONTINUE
F0600. Fine, then lets get started. For quality purposes, my supervisor may monitor this call.
ENTER "1" TO PROCEED, OR ENTER "2" TO SCHEDULE CALL BACK
G0050. First I need to identify all the kinds of transportation you used either for personal or for business travel last month.
REPEAT AS NECESSARY:
During October, did you:
G0103Drive or ride in a personal vehicle. (Examples of personal vehicles include a car, van, SUV, pickup truck, RV.)
G0150. Drive or ride in an organized carpool or vanpool?
G0301. Ride on any public transit within a city or metropolitan area? Examples of public transit include a bus, train, subway, light rail, commuter bus or rail from suburb-to-city.
G0201. Ride on a city-to-city bus, such as Greyhound?
G0251. Ride on a city-to-city train, such as AMTRAK?
G0350. Fly on a commercial airline?
G0401. Fly on a charter, private, or corporate airplane or helicopter?
G0451. Drive or ride on a motorcycle, including a motorized scooter or motorized bicycle?
G0501. Ride a bicycle? Please do not include stationary bicycles.
G0550. Walk, run, or jog at least one time outside for 10 minutes or more? (such as to a store or park)
G0555. Ride as a passenger on a cruise ship?
G0601. Ride on a commercial boat, ship, or ferry?
G0651. Operate or ride on a personal watercraft such as a jetski or skidoo?
G0701. Operate or ride in a recreational boat such as a sailboat, motorboat, or yacht?
G0750. Use any other means of transportation? For example a taxi, limousine, charter or tour bus, hotel or airport shuttle. BEFORE CODING, ENSURE THAT ANSWER CANNOT BE INCLUDED IN ONE OF THE OTHER CATEGORIES)
Ask if G0103 = 1; else go to instruction before G0851B.
G0851A. You said you drove or rode in a personal vehicle in October. How many days did you drive or ride? (RECORD NUMBER)
Ask if G0150 = 1; else go to instruction before G0851C.
G0851B. You said you used an organized carpool or vanpool in October. How many days did you use it? (RECORD NUMBER)
Ask if G0301 = 1; else go to G0801.
G0851C. You said you used public transit in October. How many days did you use it?
(RECORD NUMBER)
Ask if G0201 = 1; else go to instruction before G0851E.
G0851D. You said you used a city-to-city bus in October. How many days did you use it? (RECORD NUMBER)
G0902B. And of these days, how many were for business or work? (RECORD NUMBER)
Ask if G0251 = 1; else go to instruction before G0851F.
G0851E. You said you used a city-to-city train in October. How many days did you use it? (RECORD NUMBER)
G0902C. And of these days, how many were for business or work? (RECORD NUMBER)
Ask if G0350 = 1; else go to instruction before G0851G.
G0851F. You said you flew on a commercial airline in October. How many days did you fly? (RECORD NUMBER)
G0902D. And of these days, how many were for business or work? (RECORD NUMBER)
Ask if G0401 = 1; else go to instruction before G0851H.
G0851G. You said you flew on a charter, private, or corporate airplane or helicopter in October. How many days did you fly? (RECORD NUMBER)
G0902E. And of these days, how many were for business or work? (RECORD NUMBER)
Ask if G0451 = 1; else go to instruction before G0851I.
G0851H. You said you drove or rode on a motorcycle including a motorized scooter or motorized bicycle in October. How many days did you drive or ride? (RECORD NUMBER)
Ask if G0501 = 1; else go to instruction before G0851J.
G0851I. You said you rode a bicycle October. How many days did you ride? (RECORD NUMBER)
G0952. Primarily for what purpose did you use it? (DO NOT READ LIST)(RECORD ONLY ONE)
G1001. And on a typical day that you rode your bicycle, about how much time did you spend bicycling?
CATI system must ensure an entry for both hours and minutes.
G1051. Did you bicycle mostly on: (READ LIST) (RECORD ONLY ONE)
Ask if G0550 = 1; else go to instruction before G0851K.
G0851J. You said you walked, ran, or jogged in October. How many days did you walk or jog? (RECORD NUMBER)
G1102. Primarily for what purpose did you walk, run, or jog? (DO NOT READ LIST)(RECORD ONLY ONE)
G1150. And on a typical day, about how much time did you spend walking, running, or jogging?
CATI system must ensure entry for both hours and minutes
G1202. Did you walk, run, or jog mostly on: (READ LIST) (RECORD ONLY ONE)
Ask if G0600 = 1; else go to instruction before G0851L.
G0851K. You said you rode on a commercial boat, ship, or ferry in October. How many days did you ride? (RECORD NUMBER)
Ask if G0651 = 1; else go to instruction before G0851M.
G0851L. You said you operated or rode on a personal watercraft in October. How many days did you operate or ride on a personal watercraft? (RECORD NUMBER)
G1250. Altogether, about how much time did you spend using personal watercraft last month?
CATI system must ensure entry for both hours and minutes
Ask if G0701 = 1; else go to instruction before G0851N.
G0851M. You said you operated or rode on a recreational boat in October. How many days did you operate or ride on a recreational boat? (RECORD NUMBER)
G1257. Altogether, about how much time did you spend using a recreational boat last month?
CATI system must ensure entry for both hours and minutes
Ask if G0751 = 1; else go to G0800.
G0851N. You said you used other means of transportation in October. How many days did you ride? (RECORD NUMBER)
G0800. Now I have some questions about public transportation.
PRESS "ENTER" TO CONTINUE
Ask if G0301=2. Else skip to G0802.
G0801. You said you did not use public transportation during October. Is public transportation available in your area?
G0802. I would like to know about the types of public transportation available in your area. Is public bus service available?
G0843 Did you ride public buses during October?
G0804. Is subway service available in your area?
G0804A INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0804O (IF YES TO G0804A)______________________________________________
G0845 Did you ride the subway during October?
G0845A INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0845O(IF YES TO G0845A)______________________________________________
G0813. Are any other types of rapid rail such as elevated trains available in your area?
G0813A INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0813O (IF YES TO G0813A)______________________________________________
G0814. Did you ride any other types of rapid rail during October?
G0814A INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0814O (IF YES TO G0814A)______________________________________________
G0815. Is light rail such as streetcars or trolleys available in your area?
G0815A INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0815O (IF YES TO G0815A)______________________________________________
G0816. Did you ride any type of light rail during October?
G0816A INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0816O(IF YES TO G0816A)______________________________________________
G0806. Is commuter rail service from suburb to city available in your area? (Neither subways nor AMTRAK is commuter rail.)
G0806A INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0806 O (IF YES TO G0806A)______________________________________________
G0847 Did you ride the commuter rail October?
G0847A INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0847O (IF YES TO G0847A)______________________________________________
G0817. Is commuter bus service such as Park and Ride available in your area?
G0817A INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0817O (IF YES TO G0817A)______________________________________________
G0818. Did you use commuter bus service during October?
G0818A INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0818 O (IF YES TO G0818A)______________________________________________
If G0301 = 1 (used public transit in the past 30 days) skip to G01302
G0810. Please tell me the main reason you did not use public transit last month. (CODE THE FIRST REASON GIVEN. IF RESPONSE IS "I DONT KNOW", "I DONT LIKE IT," OR "I DONT NEED IT" PROBE FOR A SPECIFIC REASON. IF RESPONDENT SAYS "I HAVE/USE MY OWN VEHICLE" PROBE "WHAT IS IT ABOUT PUBLIC TRANSIT THAT CAUSED YOU TO USE YOUR OWN VEHICLE)(DO NOT READ LIST)
G1302. Now I need to ask about transportation-related crashes or accidents you may have experienced over the past year.
PRESS "ENTER" TO CONTINUE
G1352. Have you been in any kind of transportation-related crashes or accidents since October 2000?
G1401. How many? (RECORD NUMBER)
_____ crashes or accidents
G1451. Thinking about the most recent crash or accident, what kind of transportation were you using? (DO NOT READ LIST)(RECORD ONLY ONE)
G1501. In the most recent crash or accident, what injuries did you sustain?
PROBE: Anything else?
(DO NOT READ LIST)(RECORD ALL THAT APPLY)
B0050. The next questions are about commuting.
PRESS "ENTER" TO CONTINUE
B0101. Last month did you commute, that is, travel routinely from home to work or to school? (EXCLUDE TELECOMMUTING)
B0151. Altogether, about how many days did you commute? (DO NOT READ LIST)
B0201. Did you commute from home to work, to school, or both?
B0251. Which statement best describes your most frequent commuting pattern: (READ LIST)(RECORD ONLY ONE)
B0301. To get to work on a typical day last month, what are all the types of transportation you used?
PROBE: Anything else?
(DO NOT READ LIST)(RECORD ALL THAT APPLY)
B0310. Did you work at the same location on most days?
B0315. Did you work at more than one location on a typical day?
B0320. On a typical day, how much time did you spend traveling from worksite to worksite?
CATI system must ensure entry for both hours and minutes
B0352. On a typical day, how much time did a one-way, door to door trip from home to work take?
IF RESPONDENT USED MORE THAN ONE TYPE OF TRANSPORTATION, OBTAIN THE TIME FOR THE ENTIRE TRIP. IF TRANSPORTATION TYPE DIFFERS BY DAY, RECORD THE USUAL TRIP TIME FOR THE TRIP TYPE THAT OCCURS MOST FREQUENTLY.
CATI system must ensure entry for both hours and minutes
B0360 Do you ever telecommute? That is, do you ever work at home for pay for your employer instead of working at the office? (This does not include taking work home at night or over the weekend.)
B0361. Do you telecommute occasionally, on a regular basis or fixed schedule, or full time?
B0362. About how many days did you telecommute in the past month?
B0365. Do you ever work at a telework center or satellite office? That is, do you ever work at an office other than your regular office to reduce your commute?
B0366 How often do you work at a telework center or satellite office.
Would you say [Please Read List Below]
B0368. About how many days did you work at a telework center or satellite office in the past month?
If B0201=1, go to B2000.
B0451. To get to school on a typical day last month, what are all the types of transportation you used?
PROBE: Anything else?
(DO NOT READ LIST)(RECORD ALL THAT APPLY)
B0501. How much time did the door-to-door trip to school usually take, one way?
IF RESPONDENT USED MORE THAN ONE TYPE OF TRANSPORTATION, OBTAIN THE TIME FOR THE ENTIRE TRIP.
CATI system must ensure entry for both hours and minutes
B2000. My next group of questions are about holiday travel.
PRESS "ENTER" TO CONTINUE
B2010. Before the terrorist attacks on September 11th, did you plan to travel for the Thanksgiving holidays?
B2020. Did you change your Thanksgiving holiday travel plans because of the events of September 11th and subsequent events?
B2030. Did you travel last year for the Thanksgiving holidays?
If B2010 = 2 and B2020 = 2 then skip to B2110.
B2040. Do you currently plan to travel this year for the Thanksgiving holidays?
B2050. About how far do you plan to travel for the Thanksgiving holidays this year? Do you plan to travel...
B2060. Please tell me all the forms of transportation you plan to use for your Thanksgiving holiday travel. Probe: Any other means?
(DO NOT READ LIST) (RECORD ALL THAT APPLY)
B2070. Was this/were these the forms of transportation you planned to use before the terrorist attacks on September 11th?
B2080. What forms of transportation did you plan to use for your Thanksgiving holiday travel before then? Probe: Any other means?
(DO NOT READ LIST) (RECORD ALL THAT APPLY)
B2110. Before the terrorist attacks on September 11th, did you plan to travel for the December holidays?
B2120. Did you change your December holiday travel plans because of the events of September 11th and subsequent events?
B2130. Did you travel last year for the December holidays?
If B2110 = 2 and B2120 = 2 then skip to SS0500.
B2140. Do you currently plan to travel this year for the December holidays?
B2150. About how far do you plan to travel for the December holidays this year? Do you plan to travel...
B2160. Please tell me all the forms of transportation you plan to use for your December holiday travel.
(DO NOT READ LIST) (RECORD ALL MENTIONS)
Probe: Any other means?
B2170. Was this the form of transportation you planned to use before the terrorist attacks on September 11th?
B2180. What forms of transportation did you plan to use for your December holiday travel before then?
(DO NOT READ LIST) (RECORD ALL THAT APPLY)
Probe: Any other means?
SS0050. Now I want to ask your opinion on some safety-related transportation issues.
PRESS "ENTER" TO CONTINUE
SS0101. Using a scale from 1 to 5 where "1" means not at all concerned and "5" means very concerned, please tell me how concerned you are about the following risks to your personal safety. Consider all the types of transportation.
SS0400. The risk of being in any kind of transportation accident. Include all types of transportation.
|
Not at all concerned |
Very concerned |
|
1 2 3 4 5 |
|
SS0151. Safety risks associated with unskilled or impaired pilots, drivers, or other transportation operators.
|
Not at all concerned |
Very concerned |
|
1 2 3 4 5 |
|
SS0251. Safety risks due to mechanical equipment failure. Include all types of transportation.
|
Not at all concerned |
Very concerned |
|
1 2 3 4 5 |
|
SS0201. Safety risks due to the dangerous behaviorof others (such as aggression, road rage, air rage, and drunk driving).
|
Not at all concerned |
Very concerned |
|
1 2 3 4 5 |
|
SS0450. Safety risks due to the poor condition of roads, runways, or rail lines.
|
Not at all concerned |
Very concerned |
|
1 2 3 4 5 |
|
SS0301. Safety risks from hazardous chemicals released in a transportation accident.
|
Not at all concerned |
Very concerned |
|
1 2 3 4 5 |
|
SS0500. Safety risks from large fuel or natural gas pipelines in your community.
|
Not at all concerned |
Very concerned |
|
1 2 3 4 5 |
|
SS1000. I just asked about your concern with various transportation issues.
SS1010 Now, using a scale from 1 to 5 where "1" means very dissatisfied and "5" means very satisfied, please tell me how satisfied you are about what the Federal government is doing to address the following transportation safety issues:
|
Very Dissatisfied |
Very satisfied |
|
1 2 3 4 5 |
|
SS1050. Establishing effective passenger vehiclesafety standards
|
Very Dissatisfied |
Very satisfied |
|
1 2 3 4 5 |
|
SS1100. Establishing effective safety standards for large trucks1
|
Very Dissatisfied |
Very satisfied |
|
1 2 3 4 5 |
|
SS1300 Establishing effective safety standards for airport security
|
Very Dissatisfied |
Very satisfied |
|
1 2 3 4 5 |
|
SS1150. Ensuring the safe take-off and landing of aircraft through the air traffic control system
|
Very Dissatisfied |
Very satisfied |
|
1 2 3 4 5 |
|
SS1350 Ensuring the safety of commercial aircraftPassengers
|
Very Dissatisfied |
Very satisfied |
|
1 2 3 4 5 |
|
SS1200. Assuring the safety of large fuel andnatural gas pipelines in your community
|
Very Dissatisfied |
Very satisfied |
|
1 2 3 4 5 |
|
SS1250. Ensuring the safe transportation of hazardous chemicals
|
Very Dissatisfied |
Very satisfied |
|
1 2 3 4 5 |
|
M0050. The next questions are of interest to specific agencies within the United States Department of Transportation.
M0060. I have a couple of questions about the United States Coast Guard.
PRESS "ENTER" TO CONTINUE
MCG0101. Do you know what the Coast Guard does?
MCG0155. Please tell me a public service or activity that comes to your mind when I mention the Coast Guard.
INTERVIEWER INSTRUCTION: ENTER VERBATIM RESPONSE. PRESS "ESCAPE" KEY AFTER ENTERING INFORMATION
MCG0160.___________________________
MCG0161. Anything else?
MCG0162. What other public service or activity?
INTERVIEWER INSTRUCTION: ENTER VERBATIM RESPONSE. PRESS "ESCAPE" KEY AFTER ENTERING INFORMATION
____________________
MCG0163. Anything else?
MCG0164. What other public service or activity?
INTERVIEWER INSTRUCTION: ENTER VERBATIM RESPONSE. PRESS "ESCAPE" KEY AFTER ENTERING INFORMATION
____________________
MCG0165. Anything else?
MCG0166. What other public service or activity?
INTERVIEWER INSTRUCTION: ENTER VERBATIM RESPONSE. PRESS "ESCAPE" KEY AFTER ENTERING INFORMATION
____________________
D0050. This final section asks for information to help us summarize the study results. No identifying information about you or your household will ever be released or published.
PRESS "ENTER" TO CONTINUE.
D0061. How many registered road vehicles are available for regular use by members of your household?
ENTER NUMBER ______
D0101. Do you have any kind of disability or health impairment?
D0103. Does anyone else currently living there, including children, have any kind of disability or health impairment?
If D0101 = 2 and D0103 = 2 go to D0251. If D0101 = 1 and D0103 = 2 go to D0106.
D0105. How many other people (beside yourself)?
__________
D0106. Does anyone in the household use adaptive equipment in any motor vehicle,
(for example hand controls, modified foot pedals, or a wheelchair lift)?
D0107. We may conduct another study soon that focuses on transportation use among persons with disabilities or health impairments. Your households experience and opinions on this critically important topic would be of great value. May we contact your household for this study?
D0251. How many people aged 18 or older live in your household, including yourself?
INTERVIEWER NOTE: REPEAT ANSWER TO RESPONDENT: "Including yourself, ______ people aged 18 or older live in your household?" (RECORD NUMBER)
D0300. Please stop me when I reach the category that includes your age: (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)
D0350.(RECORD GENDER; ASK ONLY IF NECESSARY). Are you male or female?
D0401. Is the racial or ethnic group that best describes you... (READ ENTIRE LIST. READ PARENTHETICAL ONLY IF RESPONDENT ASKS FOR CLARIFICATION.) (RECORD ALL THAT APPLY)
D0450. What is the highest level of education youve completed? (DO NOT READ LIST)(RECORD ONLY ONE)
D0501. Please stop me when I reach the category that includes your households total annual income for last calendar year, that is, 2000: (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)(RECORD ONLY ONE)
D0551. Not including the telephone line youre using right now, are there any other telephone lines in your household? Please do not count cellular phones, or phone lines that are exclusively for computer or fax use.
D0700. How many additional lines do you have? (DO NOT READ LIST)
D0750. Is the primary use of the additional line(s) for household use, business use, or both?
D0800. Finally, in order to classify your household for statistical purposes, what is your ZIP code? RECORD NUMBER
D0850. This concludes the study questions. On behalf of the Department of Transportation, I thank you for your time. Goodbye.
PRESS "ENTER" TO END INTERVIEW.
I0050.THESE QUESTIONS ARE ANSWERED BY THE INTERVIEWER AFTER THE RESPONDENT HANGS UP.
HOW WELL DID THE RESPONDENT UNDERSTAND THE QUESTIONS?
I0100.HOW COOPERATIVE WAS THE RESPONDENT IN ANSWERING THE QUESTIONS?
I0150.IN WHAT LANGUAGE WAS THE INTERVIEW CONDUCTED?
I0200.PLEASE NOTE ANYTHING ELSE YOU FEEL IS HELPFUL OR IMPORTANT ABOUT THIS INTERVIEW.