Professional interviewers administer this questionnaire using computer-assisted telephone interviewing (CATI). In addition to the answer categories displayed for each question, the interviewer has the option to enter "dont know" or "refused" but these categories are not displayed on-screen.
The questionnaire consists of eight sections: an introduction section, followed by six "subject matter" sections and an interviewer close out section:
| Section | Topics | Periodicity |
|---|---|---|
| F | Introduction and Respondent Selection Questions | Identical series each month |
| G | General Transportation Core Questions | Identical series each month |
| B | BTS Topical Transportation Questions | Change each month to address topical issues. This month: commuting and air travel |
| SN | Strategic Goal Questions | Rotate three times per year by goal area.Bold type denotes area addressed this month: Month 1 - Safety (SS) Month 2 - Mobility (SM) Month 3 - Environment (SE) Month 4 - National Security (SN) |
| T | USDOT Services Satisfaction QuestionsNone this month | Identical series each monthNone this month |
| M | Operating Administration Modal Questions | Change each month |
| D | Demographic Questions | Identical series each month |
| I | Interviewer Close Out Questions | Identical series each month |
Formatting conventions for this document:
CATI system will generate and dial telephone number. When someone answers, interviewer begins.
F0054. Hello, my name is _______, and Im calling on behalf of the United States Department of Transportation about a national study on transportation issues. In the aftermath of the terrorist attacks on September 11, 2001, transportation has become a more critical issue in our society.
F0080. Have I reached [telephone number]?
TERMINATE CALL
F0065. Your household has been selected for this study, and we are very interested in your transportation habits and opinions. Please remember that your input will help strengthen our nations transportation system.
F0100. Is this phone for a home, a business, or both?
F0150. Sorry, Im trying to reach a residence. Goodbye.
TERMINATE CALL
F0200. Are you a household member who is at least 18 years old?
F0250. May I please speak to a household member who is at least 18 years old?
F0300. When would be a good time to call back to speak with someone who is at least 18 years old?
SCHEDULE CALL BACK
F0351. IF INTERVIEWER IS SPEAKING WITH A NEW RESPONDENT, BEGIN BY REPEATING F0054. THEN SAY...
This study is designed to select one household adult to answer the questions. We choose that person based on birthdays, so I need to talk with the person living there now, aged 18 years or older, who will have a birthday next. What is the first name of that person?
INTERVIEWER INSTRUCTION: PRESS "ESCAPE" KEY AFTER ENTERING INFORMATION
Name ___________ TYPE IN PERSONS FIRST NAME
F0400. May I please speak with [insert name]?
F0455.INTERVIEWER NOTE: READ THE FOLLOWING PARENTHETICAL ONLY IF RESPONDENT ASKS FOR ADDITIONAL DETAILS. REPEAT F0351 IF NECESSARY. THEN SAY...
I have some questions about your transportation use, and about your opinions on important transportation issues such as national security, commuting and air travel. Your participation in this voluntary study (there is no penalty for refusing to answer any question) will take only about 10 minutes, and your answers will be used only for statistical summaries. The study is authorized by law (Title 49, Section 111c2 of the United States Code).
Skip to F0550
F0500. When would be a good time to call back to speak to [insert name]?
SCHEDULE CALL BACK
F0550. ADDRESS QUESTIONS OR USE REFUSAL CONVERSION TECHNIQUES
IS RESPONDENT WILLING TO CONTINUE?
PRESS "ENTER" TO CONTINUE
F0601. For quality purposes, my supervisor may monitor this call.
ENTER "1" TO PROCEED, OR ENTER "2" TO SCHEDULE CALL BACK
G0050. First I need to identify all the kinds of transportation you used either for personal or for business travel last month.
G0103. During January, did you drive or ride in a personal vehicle. (Examples of personal vehicles include a car, van, SUV, pickup truck, RV)
G0851A. How many days did you drive or ride? (RECORD NUMBER)
G2000. Please compare your experience driving or riding in a personal vehicle in the month of January with your experience driving or riding in a personal vehicle in the month of December.
G2010. Considering all the costs associated with driving or riding in a personal vehicle, would you say it cost more or less in January than it did in December?
[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME," ACCEPT RESPONSE.]
G2020. In terms of security from crime or terrorism, did you feel more secure or less secure driving or riding in a personal vehicle in January than in December?
[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME," ACCEPT RESPONSE.]
G2040. In terms of safety from accidents, did you feel more safe or less safe driving or riding in a personal vehicle in January than you did in December?
[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME," ACCEPT RESPONSE.]
G2060. In terms of travel time, would you say you were more likely or less likely to get where you wanted to go in a reasonable length of time in January than in December?
[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME," ACCEPT RESPONSE.]
G2080. In terms of convenience, would you say it was more convenient or less convenient to drive or ride in a personal vehicle in January than it was in December?
[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME," ACCEPT RESPONSE.]
G0150. During January, did you drive or ride in an organized carpool or vanpool?
G0851B. How many days did you drive or ride? (RECORD NUMBER)
G0302. During January, did you ride on any public transit within a city or metropolitan area? Examples of public transit include a bus, rapid rail (subway, surface or elevated), light rail, commuter bus or rail from suburb to city.
G0851C. How many days did you use it? (RECORD NUMBER)
G2100. Please compare your experience using public transit in the month of January with your experience using public transit in the month of December.
G2110. Considering the cost of using public transit, would you say it cost more or less in January than it did in December?
[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME," ACCEPT RESPONSE.]
G2120. In terms of security from crime or terrorism, did you feel more secure or less secure using public transit in January than in December?
[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME," ACCEPT RESPONSE.]
G2140. In terms of safety from accidents, did you feel more safe or less safe using public transit in January than you did in December? [DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME," ACCEPT RESPONSE.]
G2160. In terms of travel time, would you say you were more likely or less likely to get where you wanted to go in a reasonable length of time in January than in December?
[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME," ACCEPT RESPONSE.]
G2180. In terms of quality of service, would you say the quality of service you received using public transit in January was better or worse than in December?
[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME," ACCEPT RESPONSE.]
G0801. Is public transportation available in your area?
If G0302 = 1 (used public transit in the past 30 days) skip to G0201
G0810. Please tell me the main reason you did not use public transit last month. (CODE THE FIRST REASON GIVEN. IF RESPONSE IS "I DONT KNOW", "I DONT LIKE IT," OR "I DONT NEED IT" PROBE FOR A SPECIFIC REASON. IF RESPONDENT SAYS "I HAVE/USE MY OWN VEHICLE" PROBE "WHAT IS IT ABOUT PUBLIC TRANSIT THAT CAUSED YOU TO USE YOUR OWN VEHICLE?")(DO NOT READ LIST)
G0201. During January, did you ride on a city-to-city bus, such as Greyhound?
G0851D. How many days did you ride on it? (RECORD NUMBER)
G0902B. And of these days, how many were for business or work? (RECORD NUMBER)
G0251. During January, did you ride on a city-to-city train, such as AMTRAK?
G0851E. How many days did you ride on it? (RECORD NUMBER)
G0902C. And of these days, how many were for business or work? (RECORD NUMBER)
Skip to G0882
G0880. In your area, do you have long distance, city-to-city train service such as AMTRAK?
G0882. Is long distance HIGH SPEED, city-to-city train service such as AMTRAKs Acela train service available in your area?
[INTERVIEWER, ANSWER YES IF RESPONDENT SAYS HIGH SPEED SERVICE IS AVAILABLE TO SOME CITIES.]
G0827. Have you ever used AMTRAKs HIGH SPEED Acela train service?
G0831. What is the main reason you have not used AMTRAKs HIGH SPEED Acela train service?
(DO NOT READ LIST. RECORD ONLY ONE ANSWER.)
G0350. During January, did you fly on a commercial airline?
G0851F. How many days did you fly on a commercial airline? (RECORD NUMBER)
G0902D. And of these days, how many were for business or work? (RECORD NUMBER)
G2200. Please compare your experience flying on a commercial airline in the month of January with your most recent experience flying on a commercial airline before January.
G2210. Considering the cost of flying on a commercial airline, would you say it cost more or less in January than it did the last time you flew?
[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME," ACCEPT RESPONSE.]
G2220. In terms of security from crime or terrorism, did you feel more secure or less secure flying on a commercial airline in January than you did the last time you flew?
[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME," ACCEPT RESPONSE.]
G2240. In terms of safety from accidents, did you feel more safe or less safe flying on a commercial airline in January than you did the last time you flew?
[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME," ACCEPT RESPONSE.]
G2260. In terms of travel time, would you say you were more likely or less likely to get where you wanted to go in a reasonable length of time in January than the last time you flew?
[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME," ACCEPT RESPONSE.]
G2280. In terms of quality of service, would you say the quality of service you received flying on a commercial airline in January was better or worse than the last time you flew?
[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME," ACCEPT RESPONSE.]
G0401. During January, did you fly on a charter, private, or corporate airplane or helicopter?
G0851G. How many days did you fly on a charter, private, or corporate airplane or helicopter? (RECORD NUMBER)
G0902E. And of these days, how many were for business or work? (RECORD NUMBER)
G0452. During January, did you drive or ride on a motorcycle, including a motorized scooter, or a motorized bicycle (such as a moped) or an ATV?
G0851H. How many days did you drive or ride on one of these vehicles? (RECORD NUMBER)
G0501. During January, did you ride a bicycle? Please do not include stationary bicycles.
G0851I. How many days did you ride your bicycle? (RECORD NUMBER)
G0952. Primarily for what purpose did you use it? (DO NOT READ LIST)(RECORD ONLY ONE)
G1001. And on a typical day that you rode your bicycle, about how much time did you spend bicycling?
CATI system must ensure an entry for both hours and minutes.
G1051. Did you bicycle mostly on: (READ LIST) (RECORD ONLY ONE)
G0551. During January, did you walk, run, or jog at least one time outside for 10 minutes or more? (such as to work, to a store or to a park)
G0851J.How many days did you walk, run or jog? (RECORD NUMBER)
G1102. Primarily for what purpose did you walk, run, or jog? (DO NOT READ LIST)(RECORD ONLY ONE)
G1151. And on a typical day that you walked, ran, or jogged, about how much time did you spend walking, running, or jogging?
CATI system must ensure entry for both hours and minutes
G1202. Did you walk, run, or jog mostly on: (READ LIST) (RECORD ONLY ONE)
G0555. During January, did you ride as a passenger on a cruise ship?
G0601. During January, did you ride on a commercial boat, ship, or ferry?
G0851K. How many days did you ride on a commercial boat, ship, or ferry? (RECORD NUMBER)
G0651. During January, did you operate or ride on a personal watercraft such as a jetski or skidoo?
G0851L. How many days did you operate or ride on a personal watercraft? (RECORD NUMBER)
G1251. In total, about how much time did you spend using a personal watercraft last month?
CATI system must ensure entry for both hours and minutes
G0701. During January, did you operate or ride in a recreational boat such as a sailboat, motorboat, or yacht?
G0851M. How many days did you operate or ride in a recreational boat? (RECORD NUMBER)
G1258. In total, about how much time did you spend using a recreational boat last month?
CATI system must ensure entry for both hours and minutes
G0750. During January, did you use any other means of transportation? For example a taxi, limousine, charter or tour bus, hotel or airport shuttle.
BEFORE CODING, ENSURE THAT ANSWER CANNOT BE INCLUDED IN ONE OF THE OTHER CATEGORIES)
G0851N. How many days did you use other means of transportation? (RECORD NUMBER)
B0050. The next questions are about commuting.
PRESS "ENTER" TO CONTINUE
B0102. Last month did you commute, that is, travel routinely from home to work or to attend school? (EXCLUDE TELECOMMUTING; COMMUTING MAY INCLUDE ANY TYPE OF TRANSPORTATION.)
B0152. Altogether, about how many days did you commute last month? (DO NOT READ LIST)
B0201. Did you commute from home to work, to school, or both?
B0251. Which statement best describes your most frequent commuting pattern: (READ LIST)(RECORD ONLY ONE)
B0302. To get to work on a typical day last month, what were all the types of transportation you used? PROBE: Anything else?
(DO NOT READ LIST)(RECORD ALL THAT APPLY)
INTERVIEWER NOTE: WHEN RESPONDENT IS DONE, REPEAT ANSWER TO RESPONDENT: "You used _________, _________, __________, etc. on a single day to get to work?
B0310. Did you work at the same location on most days?
B0315. Did you work at more than one location on a typical day?
B0320. On a typical day, how much time did you spend traveling from worksite to worksite?
CATI system must ensure entry for both hours and minutes
B0352. On a typical day, how much time did a one-way, door-to-door trip from home to work take?
THE TIME RECORDED FOR COMMUTING TO WORK ON A TYPICAL DAY SHOULD BE THE TIME IT TOOK TO COMMUTE USING THE MODES OF TRANSPORTATION USED ON TYPICAL DAY AND RECORDED IN B0302.
CATI system must ensure entry for both hours and minutes
B0370. Do you ever telecommute? That is, do you ever work at home for pay for your employer instead of working at the office? (This does not include taking work home at night or over the weekend or self-employed persons who work at home.)
B0361. Do you telecommute occasionally, on a regular basis or fixed schedule, or full time?
B0362. About how many days did you telecommute in the past month?
B0365. Do you ever work at a telework center or satellite office? That is, do you ever work at an office other than your regular office TO REDUCE YOUR COMMUTE?
[INTERVIEWER: Focus is on working somewhere other than ones "normal" workplace for the purpose of reducing commute time.
Satellite office: alternate work site that is in a separate location other than your primary worksite.
Telework center: alternate work site, could possibly house workers from many different businesses.]
B0366. How often do you work at a telework center or satellite office?
Would you say [PLEASE READ LIST BELOW]
B0368. About how many days did you work at a telework center or satellite office in the past month?
B2300. My next group of questions are about commercial air travel.
If G0350 = 1 then skip to B2320.
B2310. How long ago was your most recent commercial airline flight?
B2320. Now, Id like you to think of your most recent commercial airline flight. Was the primary purpose of your trip business or job related? (If necessary, give examples such as professional conference, meeting with clients.)
B2330. Still thinking of your most recent flight, which may have been a return flight on a round-trip ticket, in which of the following sections was your seat located: (READ ENTIRE LIST EXCEPT DON"T KNOW)
B2340. Did the price you paid for the airline ticket carry any restrictions? For example, did you have to book your trip two weeks in advance, were you required to stay overnight on a Friday or Saturday, or were you prohibited from changing your ticket without paying a penalty?
SN1000. Now I want to ask your opinion on some transportation issues related to national security.
SN1100. Are you very concerned, somewhat concerned, or not at all concerned about U.S. dependence on oil from the Middle East?
SN1110. Are you very concerned, somewhat concerned, or not at all concerned about keeping computerized systems like air traffic control secure from terrorism?
SN1120. Are you very concerned, somewhat concerned, or not at all concerned about the risk of terrorism against American citizens traveling by air outside the U.S.?
SN1130. Are you very concerned, somewhat concerned, or not at all concerned about the risk of terrorism against American citizens traveling by air inside the U.S.?
SN1140. Are you very concerned, somewhat concerned, or not at all concerned about the risk of terrorism against American citizens traveling by highway, train, or public transit inside the U.S.?
SN1150. Are you very concerned, somewhat concerned, or not at all concerned about illegal immigration across U.S. borders?
SN1160. Are you very concerned, somewhat concerned, or not at all concerned about the transport of illegal drugs across U.S. borders?
SN1181. I just asked about your concern with various transportation issues. Now, I would like to ask you about your level of satisfaction with what the Federal government is doing to address those issues.
SN1200. Are you very satisfied, somewhat satisfied, or not at all satisfied with what the Federal government is doing to address U.S. dependence on oil from the Middle East?
SN1210. Are you very satisfied, somewhat satisfied, or not at all satisfied with what the Federal government is doing to address keeping computerized systems like air traffic control secure from terrorism?
SN1220. Are you very satisfied, somewhat satisfied, or not at all satisfied with what the Federal government is doing to address the risk of terrorism against American citizens traveling by air outside the U.S.?
SN1230. Are you very satisfied, somewhat satisfied, or not at all satisfied with what the Federal government is doing to address the risk of terrorism against American citizens traveling by air inside the U.S.?
SN1240. Are you very satisfied, somewhat satisfied, or not at all satisfied with what the Federal government is doing to address the risk of terrorism against American citizens traveling by highway, train, or public transit inside the U.S.?
SN1250. Are you very satisfied, somewhat satisfied, or not at all satisfied with what the Federal government is doing to address illegal immigration across U.S. borders?
SN1260. Are you very satisfied, somewhat satisfied, or not at all satisfied with what the Federal government is doing to address the transport of illegal drugs across U.S. borders?
MNH0500. My next group of questions are of interest to the National Highway Transportation Safety Administration.
MNH0510. Have you driven a vehicle in the last twelve months?
MNH0515. Do you drive at night?
MNH0520. In the last 12 months, while driving at night, has the glare from the headlights of an oncoming vehicle been not noticeable, barely noticeable, noticeable but acceptable, disturbing, or did it cause a crash or near miss?
MNH0540. In the last 12 months, while driving at night, has the glare from the headlights of a vehicle behind you been not noticeable, barely noticeable, noticeable but acceptable, disturbing, or did it cause a crash or near miss?
MNH0560. In the last 12 months, while driving during the day, has the glare from the daytime running lights on other vehicles been not noticeable, barely noticeable, noticeable but acceptable, disturbing, or did it cause a crash or near miss?
MNH0580. In the last 12 months, have you been involved in a crash in a vehicle where you were the driver?
MNH0600. In the last 12 months, have you been involved in a near miss in a vehicle where you were the driver?
D0050. This final section asks for information to help us summarize the study results. No identifying information about you or your household will ever be released or published.
PRESS "ENTER" TO CONTINUE
D0061. How many registered road vehicles are available for regular use by members of your household?
ENTER NUMBER ______
D0101. Do you have any kind of disability or health impairment?
D0103. Does anyone else currently living there, including children, have any kind of disability or health impairment?
If D0101 = 2 and D0103 = 2 go to D0251. If D0101 = 1 and D0103 = 2 go to D0106.
D0105. How many other people (beside yourself)?
__________
D0106. Does anyone in the household use adaptive equipment in any motor vehicle (for example hand controls, modified foot pedals, or a wheelchair lift)?
D0107. We may conduct another study soon that focuses on transportation use among persons with disabilities or health impairments. Your households experience and opinions on this critically important topic would be of great value. May we contact your household for this study?
D0251. How many people aged 18 or older live in your household, including yourself?
INTERVIEWER NOTE: REPEAT ANSWER TO RESPONDENT: "Including yourself, ______ people aged 18 or older live in your household?" (RECORD NUMBER)
D0300. Please stop me when I reach the category that includes your age: (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)
D0350.(RECORD GENDER; ASK ONLY IF NECESSARY) Are you male or female?
D0401. Is the racial or ethnic group that best describes you... (READ ENTIRE LIST. READ PARENTHETICAL ONLY IF RESPONDENT ASKS FOR CLARIFICATION.) (RECORD ALL THAT APPLY)
D0450. What is the highest level of education youve completed? (DO NOT READ LIST) (RECORD ONLY ONE)
D0501. Please stop me when I reach the category that includes your households total annual income for last calendar year, that is, 2001: (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)(RECORD ONLY ONE)
D0900. Last month, did you do any work for pay or profit?
D0552. Not including the telephone number which I called you on, how many additional phone numbers do you have in your household? Please do not count numbers for cellular phones, or phone lines that are exclusively for computer of fax use.
READ AFTER RESPONDENT HAS GIVEN ANSWER:
"Sir/Maam, you have a total of X additional telephone numbers in your home, not including your main number, and these additional phone numbers are not used exclusively for the fax machine, the computer or a cellular phone."
D0751. Is the primary use of the additional phone number(s) for household use, business use, or both?
D0800. Finally, in order to classify your household for statistical purposes, what is your ZIP code? (RECORD NUMBER)
D0850. This concludes the study questions. On behalf of the Department of Transportation, I thank you for your time. Goodbye.
PRESS "ENTER" TO END INTERVIEW
I0050.THESE QUESTIONS ARE ANSWERED BY THE INTERVIEWER AFTER THE RESPONDENT HANGS UP.
HOW WELL DID THE RESPONDENT UNDERSTAND THE QUESTIONS?
I0100.HOW COOPERATIVE WAS THE RESPONDENT IN ANSWERING THE QUESTIONS?
I0150.IN WHAT LANGUAGE WAS THE INTERVIEW CONDUCTED?
I0200.PLEASE NOTE ANYTHING ELSE YOU FEEL IS HELPFUL OR IMPORTANT ABOUT THIS INTERVIEW.