Professional interviewers administer this questionnaire using computer-assisted telephone interviewing (CATI). In addition to the answer categories displayed for each question, the interviewer has the option to enter "dont know" or "refused" but these categories are not displayed on-screen.
The questionnaire consists of eight sections: an introduction section, followed by six "subject matter" sections and an interviewer close-out section:
| Section | Topics | Periodicity |
|---|---|---|
| F | Introduction and Respondent Selection Questions | Identical series each month |
| G | General Transportation Core Questions | Identical series each month |
| B | BTS Topical Transportation Questions | Change each month to address topical issues. This month: commuting, high speed rail |
| SE | Strategic Goal Questions | Rotate three times per year by goal area. Bold type denotes area addressed this month: Month 1 - Safety (SS) Month 2 - Mobility (SM) Month 3 - Environment (SE) Month 4 - National Security (SN) |
| T | USDOT Services Satisfaction Questions None this month | Identical series each month None this month |
| M | Operating Administration Modal Questions | Change each month |
| D | Demographic Questions | Identical series each month |
| I | Interviewer Close Out Questions | Identical series each month |
Formatting conventions for this document:
CATI system will generate and dial telephone number. When someone answers, interviewer begins.
F0053. Hello, my name is _______, and Im calling on behalf of the United States Department of Transportation about an important national study on transportation issues. In the aftermath of the terrorist attacks on September 11th, 2001, transportation has become a more critical issue in our society.
F0080. Have I reached [telephone number]?
TERMINATE CALL
F0065. Your household has been selected for this study, and we are very interested in your transportation habits and opinions. Please remember that your input will help strengthen our nations transportation system.
F0100. Is this phone for a home, a business, or both?
F0150. Sorry, Im trying to reach a residence. Goodbye.
TERMINATE CALL
F0200. Are you a household member who is at least 18 years old?
F0250. May I please speak to a household member who is at least 18 years old?
F0300. When would be a good time to call back to speak with someone who is at least 18 years old?
SCHEDULE CALL BACK
F0351. IF INTERVIEWER IS SPEAKING WITH A NEW RESPONDENT, BEGIN BY REPEATING F0053. THEN SAY...
This study is designed to select one household adult to answer the questions. We choose that person based on birthdays, so I need to talk with the person living there now, aged 18 years or older, who will have a birthday next. What is the first name of that person?
INTERVIEWER INSTRUCTION: PRESS "ESCAPE" KEY AFTER ENTERING INFORMATION
Name ___________ TYPE IN PERSONS FIRST NAME.
F0400. May I please speak with [insert name]?
F0454.INTERVIEWER NOTE: READ THE FOLLOWING PARENTHETICAL ONLY IF RESPONDENT ASKS FOR ADDITIONAL DETAILS. REPEAT F0351 IF NECESSARY. THEN SAY...
I have some questions about your transportation use, and about your opinions on important transportation issues such as the environment, commuting and holiday travel. Your participation in this voluntary study (there is no penalty for refusing to answer any question) will take only about 10 minutes, and your answers will be used only for statistical summaries. The study is authorized by law (Title 49, Section 111c2 of the United States Code).
Do you have any questions before we begin?
F0500. When would be a good time to call back to speak to [insert name]?
SCHEDULE CALL BACK
F0550. ADDRESS QUESTIONS OR USE REFUSAL CONVERSION TECHNIQUES
IS RESPONDENT WILLING TO CONTINUE?
PRESS "ENTER" TO CONTINUE
F0600. Fine, then lets get started. For quality purposes, my supervisor may monitor this call.
ENTER "1" TO PROCEED, OR ENTER "2" TO SCHEDULE CALL BACK
G0050. First I need to identify all the kinds of transportation you used either for personal or for business travel last month.
G0103. During December, did you drive or ride in a personal vehicle. (Examples of personal vehicles include a car, van, SUV, pickup truck, RV.)
G0851A. How many days did you drive or ride? (RECORD NUMBER)
G0150. During December, did you drive or ride in an organized carpool or vanpool?
G0851B. How many days did you drive or ride? (RECORD NUMBER)
G0302. During December, did you ride on any public transit within a city or metropolitan area? Examples of public transit include a bus, rapid rail (subway, surface or elevated), light rail, commuter bus or rail from suburb-to-city.
G0851C. How many days did you use it? (RECORD NUMBER)
____ days (Skip to G0842)
G0801. Is public transportation available in your area?
G0842. I would like to know about the types of public transportation available in your area. Is local public bus service available?
G0843. Did you ride public buses during December?
G0804. Is subway service available in your area?
G0804A INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0804O ______________________________________________(If G0804=1, Skip to G0895; If G0804=2, Skip to G0818)
G0845. Did you ride the subway during December?
G0895. Has your subway usage changed in any way as a result of the events of September 11th and subsequent events?
G0896. As a result of the events of September 11th and subsequent events, are you riding the subway more, riding the subway less, or has the amount of your subway usage remained about the same?
G0897. As a result of the events of September 11th and subsequent events, have you changed the time of day you travel on the subway?
G0898. As a result of the events of September 11th and subsequent events, have you changed the routes you travel on the subway?
G0818. Is light rail such as streetcars available in your area?
G0818A INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0818O______________________________________________(If G0302=2, skip to instruction before G0873; If G0302=1 and G0818=2, skip to instruction before G0873)
G0816. Did you ride any type of light rail during December?
If G0804 = 1 then skip to G0846.
G0873. Are any other types of local rapid rail such as elevated trains available in your area?
G0873A INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0873O______________________________________________(If G0302=2, Skip to G0846)
G0874. Did you ride any of these other types of rapid rail during December?
G0846. Is local commuter rail service from suburb to city available in your area? (Neither subways nor light rail nor AMTRAK is commuter rail.)
G0846A INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0846O ______________________________________________(If G0302=2, Skip to G0877)
G0847. Did you ride the commuter rail during December?
G0877. Is commuter or express bus service such as Park and Rides available in your area?
G0877A INTERVIEWER: DOES RESPONDENT HAVE ANY COMMENT?
G0877O ______________________________________________(If G0302=1, skip to G0201. If G0302=2, skip to G0810)
G0878. Did you use commuter or express bus service during December?
If G0302 = 1 (used public transit in the past 30 days) skip to G0201
G0810. Please tell me the main reason you did not use public transit last month. (CODE THE FIRST REASON GIVEN. IF RESPONSE IS "I DONT KNOW", "I DONT LIKE IT," OR "I DONT NEED IT" PROBE FOR A SPECIFIC REASON. IF RESPONDENT SAYS "I HAVE/USE MY OWN VEHICLE" PROBE "WHAT IS IT ABOUT PUBLIC TRANSIT THAT CAUSED YOU TO USE YOUR OWN VEHICLE)(DO NOT READ LIST)
G0201. During December, did you ride on a city-to-city bus, such as Greyhound?
G0851D. How many days did you ride on it? (RECORD NUMBER)
G0902B. And of these days, how many were for business or work? (RECORD NUMBER)
G0251. During December, did you ride on a city-to-city train, such as AMTRAK?
G0851E. How many days did you ride on it? (RECORD NUMBER)
G0902C. And of these days, how many were for business or work? (RECORD NUMBER)
Skip to G0882
G0880. In your area, do you have long distance city-to-city train service such as AMTRAK?
G0882. Is long distance HIGH SPEED city-to-city train service such as AMTRAKs Acela train service available in your area?
[INTERVIEWER, ANSWER YES IF RESPONDENT SAYS HIGH SPEED SERVICE IS AVAILABLE TO SOME CITIES.]
G0827. Have you ever used AMTRAKs HIGH SPEED Acela train service?
G0831. What is the main reason you have not used AMTRAKs HIGH SPEED Acela train service?
G0350. During December, did you fly on a commercial airline?
G0851F. How many days did you fly on a commercial airline? (RECORD NUMBER)
G0902D. And of these days, how many were for business or work? (RECORD NUMBER)
G0401. During December, did you fly on a charter, private, or corporate airplane or helicopter?
G0851G. How many days did you fly on a charter, private, or corporate airplane or helicopter? (RECORD NUMBER)
G0902E. And of these days, how many were for business or work? (RECORD NUMBER)
G0452 During December, did you drive or ride on a motorcycle, including a motorized scooter, or a motorized bicycle (such as a moped) or an ATV?
G0851H. How many days did you drive or ride one of these vehicles? (RECORD NUMBER)
G0501 During December, did you ride a bicycle? Please do not include stationary bicycles.
G0851I. How many days did you ride your bicycle? (RECORD NUMBER)
G0952. Primarily for what purpose did you use it? (DO NOT READ LIST)(RECORD ONLY ONE)
G1001. And on a typical day that you rode your bicycle, about how much time did you spend bicycling?
CATI system must ensure an entry for both hours and minutes.
G1051. Did you bicycle mostly on: (READ LIST) (RECORD ONLY ONE)
G0551. During December, did you walk, run, or jog at least one time outside for 10 minutes or more? (such as to work, to a store or to a park)
G0851J. How many days did you walk, run or jog? (RECORD NUMBER)
G1102. Primarily for what purpose did you walk, run, or jog? (DO NOT READ LIST)(RECORD ONLY ONE)
G1151. And on a typical day that you walked, ran, or jogged, about how much time did you spend walking, running, or jogging?
CATI system must ensure entry for both hours and minutes
G1202. Did you walk, run, or jog mostly on: (READ LIST) (RECORD ONLY ONE)
G0555. During December, did you ride as a passenger on a cruise ship?
G0601. During December, did you ride on a commercial boat, ship, or ferry?
G0851K. How many days did you ride on a commercial boat, ship, or ferry? (RECORD NUMBER)
G0651. During December, did you operate or ride on a personal watercraft such as a jetski or skidoo?
G0851L. How many days did you operate or ride on a personal watercraft? (RECORD NUMBER)
G1251. In total, about how much time did you spend using personal watercraft last month?
CATI system must ensure entry for both hours and minutes
G0701. During December, did you operate or ride in a recreational boat such as a sailboat, motorboat, or yacht?
G0851M. How many days did you operate or ride in a recreational boat? (RECORD NUMBER)
G1258. In total, about how much time did you spend using a recreational boat last month?
CATI system must ensure entry for both hours and minutes
G0750. During December, did you use any other means of transportation? For example a taxi, limousine, charter or tour bus, hotel or airport shuttle.
BEFORE CODING, ENSURE THAT ANSWER CANNOT BE INCLUDED IN ONE OF THE OTHER CATEGORIES)
G0851N. How many days did you use other means of transportation? (RECORD NUMBER)
B0050. The next questions are about commuting.
PRESS "ENTER" TO CONTINUE
B0102. Last month did you commute, that is, travel routinely from home to work or to attend school? (EXCLUDE TELECOMMUTING; COMMUTING MAY INCLUDE ANY TYPE OF TRANSPORTATION.)
B0152. Altogether, about how many days did you commute last month? (DO NOT READ LIST)
B0201. Did you commute from home to work, to school, or both?
B0251. Which statement best describes your most frequent commuting pattern: (READ LIST)(RECORD ONLY ONE)
B0302. To get to work on a typical day last month, what were all the types of transportation you used? PROBE: Anything else?
(DO NOT READ LIST)(RECORD ALL THAT APPLY)
INTERVIEWER NOTE: WHEN RESPONDENT IS DONE, REPEAT ANSWER TO RESPONDENT: "You used _________, _________, __________, etc. on a single day to get to work?
B0310. Did you work at the same location on most days?
B0315. Did you work at more than one location on a typical day?
B0320. On a typical day, how much time did you spend traveling from worksite to worksite?
CATI system must ensure entry for both hours and minutes
B0352. On a typical day, how much time did a one-way, door-to-door trip from home to work take?
THE TIME RECORDED FOR COMMUTING TO WORK ON A TYPICAL DAY SHOULD BE THE TIME IT TOOK TO COMMUTE USING THE MODES OF TRANSPORTATION USED ON TYPICAL DAY AND RECORDED IN B0302.
CATI system must ensure entry for both hours and minutes
B0360. Do you ever telecommute? That is, do you ever work at home for pay for your employer instead of working at the office? (This does not include taking work home at night or over the weekend.)
B0361. Do you telecommute occasionally, on a regular basis or fixed schedule, or full time?
B0362. About how many days did you telecommute in the past month?
If B0101=2 then go to B2141.
B0365. Do you ever work at a telework center or satellite office? That is, do you ever work at an office other than your regular office TO REDUCE YOUR COMMUTE?
[INTERVIEWER: Focus is on working somewhere other than ones "normal" workplace for the purpose of reducing commute time.
Satellite office: alternate work site that is in a separate location than your primary worksite.
Telework office: alternate work site, could possibly house workers from many different businesses.]
B0366. How often do you work at a telework center or satellite office?
Would you say [PLEASE READ LIST BELOW]
B0368. About how many days did you work at a telework center or satellite office in the past month?
If B0201=1, go to B2000
B0452. To get to school on a typical day last month, what were all the types of transportation you used? PROBE: Anything else?
(DO NOT READ LIST)(RECORD ALL THAT APPLY)
INTERVIEWER NOTE: WHEN RESPONDENT IS DONE, REPEAT ANSWER TO RESPONDENT: "You used _________, _________, __________, etc. on a single day to get to school?
B0501. How much time did the door-to-door trip to school usually take, one way?
THE TIME RECORDED FOR COMMUTING TO SCHOOL ON A TYPICAL DAY SHOULD BE THE TIME IT TOOK TO COMMUTE USING THE MODES OF TRANSPORTATION USED ON TYPICAL DAY AND RECORDED IN B0452
CATI system must ensure entry for both hours and minutes
B2000. My next group of questions are about holiday travel.
PRESS "ENTER" TO CONTINUE
B2141. Did you travel last month for the December holidays?
B2151. About how far did you travel one way last month for the December holidays? Did you travel...
B2151a. Enter destination (From _________ to __________) in B2151
B2161. Please tell me all the forms of transportation you used last month for your December holiday travel. Probe: Any other means?
(DO NOT READ LIST. RECORD ALL THAT APPLY).
SE0050. Now I want to ask your opinion on some transportation issues related to the environment.
PRESS "ENTER" TO PROCEED.
SE0100. Was transportation an important factor in choosing where you live?
SE0150. When thinking about your community in terms of the environment,
SE0160. Do you notice air pollution in your community that is caused by vehicle emissions?
SE0165. Do the sounds of traffic, trains, and airplanes cause noise pollution in your community?
SE0170. Is water pollution from transportation sources a problem in your community?
SE0175. Is traffic congestion a problem in your community?
SE0180. Are hazardous material incidents from transportation sources a problem in your community?
SE0300. In your own words, what do you think is the primary cause of air pollution in your community? (DO NOT READ. CODE ONLY ONE)
SE0202. Now I have a couple of questions about motor oil. In the past year, did you yourself ever change the motor oil in any of your own vehicles, including an RV, private airplane, motorcycle, or recreational boat?
SE0205. In thinking about the vehicle on which you did this the most frequently, how many times did you change the motor oil this past year?
INTERVIEWER NOTE: IF RESPONDENT SAYS OIL WAS CHANGED AT SPECIFIC MILEAGE OR HOUR INTERVALS, FOR EXAMPLE ONCE EVERY 3,000 MILES OR ONCE EVERY 100 HOURS USED, PROBE TO FIND OUT THE NUMBER OF TIMES CHANGED THIS PAST YEAR.
IF RESPONDENT SAYS MORE THAN 12 OIL CHANGES, ENTER "12."
_______
CATI system range limit should be 1-12, 98, or 99.
SE0210. How did you usually dispose of the used oil?
(DO NOT READ LIST)(RECORD ONLY ONE)
If SE0210=1, skip to next section.
SE0215. What was the main reason you did not take the used oil to a recycling collection center? (DO NOT READ LIST)(RECORD ONLY ONE)
M0050. The next questions are of interest to specific agencies within the United States Department of Transportation.
MNH0500. My first group of questions is of interest to the National Highway Transportation Safety Administration.
MNH0510. Have you driven a vehicle in the last twelve months?
MNH0520. In the last 12 months, while driving at night, has the glare from the headlights of an oncoming vehicle been not noticeable, barely noticeable, noticeable but acceptable, disturbing, or did it cause a crash or near miss?
MNH0540. In the last 12 months, while driving at night, has the glare from the headlights of a vehicle behind you been not noticeable, barely noticeable, noticeable but acceptable, disturbing, or did it cause a crash or near miss?
MNH0560. In the last 12 months, while driving during the day, has the glare from the daytime running lights on other vehicles been not noticeable, barely noticeable, noticeable but acceptable, disturbing, or did it cause a crash or near miss?
MNH0580. In the last 12 months, have you been involved in a crash in a vehicle where you were the driver?
MNH0600. In the last 12 months, have you been involved in a near miss in a vehicle where you were the driver?
M0061. My next group of questions is about the United States Coast Guard.
PRESS "ENTER" TO CONTINUE
MCG0101. Do you know what the Coast Guard does?
MCG0155. Please tell me a public service or activity that comes to your mind when I mention the Coast Guard.
INTERVIEWER INSTRUCTION: ENTER VERBATIM RESPONSE. PRESS "ESCAPE" KEY AFTER ENTERING INFORMATION
MCG0160.___________________________
MCG0161. Anything else?
MCG0162. What other public service or activity?
INTERVIEWER INSTRUCTION: ENTER VERBATIM RESPONSE. PRESS "ESCAPE" KEY AFTER ENTERING INFORMATION
____________________
MCG0163. Anything else?
MCG0164. What other public service or activity?
INTERVIEWER INSTRUCTION: ENTER VERBATIM RESPONSE. PRESS "ESCAPE" KEY AFTER ENTERING INFORMATION
____________________
MCG0165. Anything else?
MCG0166. What other public service or activity?
INTERVIEWER INSTRUCTION: ENTER VERBATIM RESPONSE. PRESS "ESCAPE" KEY AFTER ENTERING INFORMATION
____________________
D0050. This final section asks for information to help us summarize the study results. No identifying information about you or your household will ever be released or published.
PRESS "ENTER" TO CONTINUE.
D0061. How many registered road vehicles are available for regular use by members of your household?
ENTER NUMBER ______
D0101. Do you have any kind of disability or health impairment?
D0103. Does anyone else currently living there, including children, have any kind of disability or health impairment?
If D0101 = 2 and D0103 = 2 go to D0251. If D0101 = 1 and D0103 = 2 go to D0106.
D0105. How many other people (beside yourself)?
__________
D0106. Does anyone in the household use adaptive equipment in any motor vehicle, (for example hand controls, modified foot pedals, or a wheelchair lift)?
D0107. We may conduct another study soon that focuses on transportation use among persons with disabilities or health impairments. Your households experience and opinions on this critically important topic would be of great value. May we contact your household for this study?
D0251. How many people aged 18 or older live in your household, including yourself?
INTERVIEWER NOTE: REPEAT ANSWER TO RESPONDENT: "Including yourself, ______ people aged 18 or older live in your household?" (RECORD NUMBER)
D0300. Please stop me when I reach the category that includes your age: (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)
D0350.(RECORD GENDER; ASK ONLY IF NECESSARY). Are you male or female?
D0401. Is the racial or ethnic group that best describes you... (READ ENTIRE LIST. READ PARENTHETICAL ONLY IF RESPONDENT ASKS FOR CLARIFICATION.) (RECORD ALL THAT APPLY)
D0450. What is the highest level of education youve completed? (DO NOT READ LIST)(RECORD ONLY ONE)
D0501. Please stop me when I reach the category that includes your households total annual income for last calendar year, that is, 2001: (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)(RECORD ONLY ONE)
DO552. Not including the telephone number which I called you on, how many additional phone numbers do you have in your household? Please do not count numbers for cellular phones, or phone lines that are exclusively for computer of fax use.
D0751. Is the primary use of the additional phone number(s) for household use, business use, or both?
D0800. Finally, in order to classify your household for statistical purposes, what is your ZIP code? RECORD NUMBER
D0850. This concludes the study questions. On behalf of the Department of Transportation, I thank you for your time. Goodbye.
PRESS "ENTER" TO END INTERVIEW.
I0050.THESE QUESTIONS ARE ANSWERED BY THE INTERVIEWER AFTER THE RESPONDENT HANGS UP.
HOW WELL DID THE RESPONDENT UNDERSTAND THE QUESTIONS?
I0100.HOW COOPERATIVE WAS THE RESPONDENT IN ANSWERING THE QUESTIONS?
I0150.IN WHAT LANGUAGE WAS THE INTERVIEW CONDUCTED?
I0200.PLEASE NOTE ANYTHING ELSE YOU FEEL IS HELPFUL OR IMPORTANT ABOUT THIS INTERVIEW.