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Omnibus Survey Household Survey Results Final Annotated Survey Questionnaire June 2002

Omnibus Survey
Household Survey Results
Final Annotated Survey Questionnaire
June 2002

Professional interviewers administer this questionnaire using computer-assisted telephone interviewing (CATI). In addition to the answer categories displayed for each question, the interviewer has the option to enter "don’t know" or "refused" but these categories are not displayed on-screen.

The questionnaire consists of eight sections: an introduction section, followed by six "subject matter" sections and an interviewer close-out section:

Section Topics Periodicity
F Introduction and Respondent Selection Questions Identical series each month
G General Transportation Core Questions Identical series each month
B BTS Topical Transportation Questions Change each month to address topical issues. This month: commuting and air travel
SN Strategic Goal Questions Rotate three times per year by goal area. Bold type denotes area addressed this month: Month 1 - Safety (SS) Month 2 - Mobility (SM) Month 3 - Environment (SE) Month 4 - National Security (SN)
T USDOT Services Satisfaction Questions None this month Identical series each month None this month
M Operating Administration Modal Questions Change each month
D Demographic Questions Identical series each month
I Interviewer Close Out Questions Identical series each month

Section F – Introduction and Respondent Selection

CATI system will generate and dial telephone number. When someone answers, interviewer begins.

F0054. Hello, my name is _______, and I’m calling on behalf of the United States Department of Transportation about a national study on transportation issues. In the aftermath of the terrorist attacks on September 11, 2001, transportation has become a more critical issue in our society.

HIT "RETURN" TO CONTINUE

F0080. Have I reached [telephone number]?

    1. Yes
    2. No - Sorry, I must have dialed incorrectly. Goodbye.

TERMINATE CALL

F0065. Your household has been selected for this study, and we are very interested in your transportation habits and opinions. Please remember that your input will help strengthen our nation’s transportation system.

HIT "RETURN" TO CONTINUE

F0100. Is this phone for a home, a business, or both?

    1. Home - go to F0200
    2. Business
    3. Both home and business - go to F0200

F0150. Sorry, I’m trying to reach a residence. Goodbye.

TERMINATE CALL

F0200. Are you a household member who is at least 18 years old?

    1. Yes - go to F0351
    2. No

F0250. May I please speak to a household member who is at least 18 years old?

    1. Yes - go to F0351
    2. No

F0300. When would be a good time to call back to speak with someone who is at least 18 years old?

SCHEDULE CALLBACK

F0351. IF INTERVIEWER IS SPEAKING WITH A NEW RESPONDENT, BEGIN BY REPEATING F0054. THEN SAY...

This study is designed to select one household adult to answer the questions. We choose that person based on birthdays, so I need to talk with the person living there now, aged 18 years or older, who will have a birthday next. What is the first name of that person?

INTERVIEWER INSTRUCTION: PRESS "ESCAPE" KEY AFTER ENTERING INFORMATION

Name___________ TYPE IN PERSON’S FIRST NAME

F0400. May I please speak with [insert name]?

    1. Yes
    2. No - go to F0500

F0455. INTERVIEWER NOTE: READ THE FOLLOWING PARENTHETICAL ONLY IF RESPONDENT ASKS FOR ADDITIONAL DETAILS. REPEAT F0351 IF NECESSARY. THEN SAY...

I have some questions about your transportation use, and about your opinions on important transportation issues such as national security, commuting and air travel. Your participation in this voluntary study (there is no penalty for refusing to answer any question) will take only about 10 minutes, and your answers will be used only for statistical summaries. The study is authorized by law (Title 49, Section 111c2 of the United States Code).

HIT "RETURN" TO CONTINUE

Skip to F0550

F0500. When would be a good time to call back to speak to [insert name]?

SCHEDULE CALLBACK

F0550. ADDRESS QUESTIONS OR USE REFUSAL CONVERSION TECHNIQUES.

IS RESPONDENT WILLING TO CONTINUE?

    1. Yes
    2. No - THANK RESPONDENT AND TERMINATE

HIT "RETURN" TO CONTINUE

F0601. For quality purposes, my supervisor may monitor this call.

ENTER "1" TO PROCEED, OR ENTER "2" TO SCHEDULE CALLBACK

    1. PROCEED - go to G0051
    2. SCHEDULE CALLBACK

Section G - General Transportation Core Questions

G0051. First I need to ask about all the kinds of transportation you used either for personal or for business travel last month.

HIT "RETURN" TO CONTINUE

G0103. During May, did you drive or ride in a personal vehicle? Examples of personal vehicles include a car, van, SUV, pickup truck, RV.)

    1. Yes
    2. No (Skip to G0150)

G0851A. How many days did you drive or ride?

ENTER NUMBER____

G0150. During May, did you drive or ride in an organized carpool or vanpool?

    1. Yes
    2. No (Skip to G0302)

G0851B. How many days did you drive or ride?

ENTER NUMBER____

G0302. During May, did you ride on any public transit within a city or metropolitan area? Examples of public transit include a bus, rapid rail (subway, surface or elevated), light rail, commuter bus or rail from suburb to city.

    1. Yes
    2. No

G0851C. How many days did you use it?

ENTER NUMBER____

G0819. Is public transportation available in your area?

    1. Yes (If G0302 = 2 skip to G0201)
    2. No (If G0302 = 2 skip to G0201)

G3000. Please tell me the main reason you used public transit last month.

(CODE THE FIRST REASON GIVEN) (DO NOT READ LIST)

    1. Have no vehicle available
    2. Cheaper/Costs less/Saves money/Parking too expensive
    3. Faster than other means of transportation
    4. More convenient than other means of transportation
    5. Less impact on the environment than other means of transportation
    6. Parking not available
    7. Away from home on business or pleasure travel
    8. Other - SPECIFY _______________________

G3050. Consider your most recent trip using public transit. What was the primary purpose of the trip? (CODE PRIMARY PURPOSE) (DO NOT READ LIST)

    1. Work
    2. School
    3. Shopping
    4. Recreation (Movie, dining out, etc.)
    5. Visit friends/relatives
    6. Errands (post office, dry cleaning, etc.)
    7. Other - SPECIFY _______________________

G0201. During May, did youride on a city-to-city bus, such as Greyhound?

    1. Yes
    2. No (Skip to G0251)

G0851D. How many days did you ride on it?

ENTER NUMBER____

G0902B. And of these days, how many were for business or work?

_____ days

G0251. During May, did youride on a city-to-city train, such as AMTRAK?

    1. Yes
    2. No (Skip to G0880)

G0851E. How many days did you ride on it?

ENTER NUMBER____

G0902C. And of these days, how many were for business or work?

_____ days

Skip to G0350

G0880. In your area, do you have long distance, city-to-city train service such as AMTRAK?

    1. Yes
    2. No

G0350. During May, did youfly on a commercial airline?

    1. Yes
    2. No (Skip to G0401)

G0851F. How many days did you fly on a commercial airline?

ENTER NUMBER____

G0902D. And of these days, how many were for business or work?

_____ days

G0401. During May, did youfly on a charter, private, or corporate airplane or helicopter?

    1. Yes
    2. No (Skip to G0452)

G0851G. How many days did you fly on a charter, private, or corporate airplane or helicopter?

ENTER NUMBER____

G0902E. And of these days, how many were for business or work?

_____ days

G0452. During May, did youdrive or ride on a motorcycle, including a motorized scooter, or a motorized bicycle (such as a moped) or an ATV?

    1. Yes
    2. No (Skip to G0501)

G0851H. How many days did you drive or ride one of these vehicles?

ENTER NUMBER____

G0501. During May, did you ride a bicycle? Please do not include stationary bicycles.

    1. Yes
    2. No (Skip to G0551)

G0851I. How many days did you ride your bicycle?

ENTER NUMBER____

G0952. Primarily for what purpose did you use it? (DO NOT READ LIST)

    1. Commuting to work or school,
    2. Recreation,
    3. Exercise/for my health,
    4. Personal errands, (to the store, post office, and so on)
    5. Required for my job
    6. Some other purpose - SPECIFY _________________________

G1001. And on a typical day that you rode your bicycle, about how much time did you spend bicycling?

_____ hours and _____ minutes

CATI system must ensure an entry for both hours and minutes

G1051. Did you bicycle mostly on: (READ LIST)

    1. Paved roads, not on shoulder,
    2. Shoulders of paved roads,
    3. Bike lanes on roads,
    4. Sidewalks,
    5. Bike paths, walking paths or trails,
    6. Unpaved roads (for example dirt, gravel, sand),
    7. Grass, or,

97) Other - SPECIFY ____________________

G0551. During May, did youwalk, run, or jog at least one time outside for 10 minutes or more? (such as to work, to a store or to a park)

    1. Yes
    2. No (Skip to G0555)

G0851J. How many days did you walk, run or jog?

ENTER NUMBER____

G1102. Primarily for what purpose did you walk, run, or jog? (DO NOT READ LIST)

    1. Commuting to work or school,
    2. Recreation,
    3. Exercise/for my health,
    4. Personal errands, (to the store, post office, walking the dog, and so on)
    5. Required for my job
    6. Some other purpose - SPECIFY _______________

G1151. And on a typical day that you walked, ran, or jogged, about how much time did you spend walking, running, or jogging?

_____ hours and _____ minutes

CATI system must ensure entry for both hours and minutes

G1202. Did you walk, run, or jog mostly on: (READ LIST)

    1. Paved roads, not on shoulder,
    2. Shoulders of paved roads,
    3. Bike lanes on roads,
    4. Sidewalks,
    5. Bike paths, walking paths or trails,
    6. Unpaved roads (for example dirt, gravel, sand),
    7. Track,
    8. Grass, or
    9. Other - SPECIFY ___________________

G0555. During May, did youride as a passenger on a cruise ship?

    1. Yes
    2. No

G0601. During May, did youride on a commercial boat, ship, or ferry?

    1. Yes
    2. No (Skip to G0652)

G0851K. How many days did you ride on a commercial boat, ship, or ferry?

ENTER NUMBER____

G0652. During May, did youoperate or ride on a personal watercraft such as a jetski, skidoo or waverunner?

    1. Yes
    2. No (Skip to G0701)

G0851L. How many days did you operate or ride on a personal watercraft?

ENTER NUMBER______

G1251. In total, about how much time did you spend using a personal watercraft last month?

____ hours and ___ minutes

CATI system must ensure entry for both hours and minutes

G0701. During May, did youoperate or ride on a recreational boat such as a sailboat, motorboat, or yacht?

    1. Yes
    2. No (Skip to G0750)

G0851M. How many days did you operate or ride on a recreational boat?

ENTER NUMBER______

G1258. In total, about how much time did you spend using a recreational boat last month?

____ hours and ____ minutes

CATI system must ensure entry for both hours and minutes

G0750. During May, did youuse any other means of transportation? For example a taxi, limousine, charter or tour bus, hotel or airport shuttle.

(BEFORE CODING, ENSURE THAT ANSWER CANNOT BE INCLUDED IN ONE OF THE OTHER CATEGORIES)

    1. Yes
    2. No (Skip to G2001)

G0780. What other means of transportation did you use?

__________________________________________

__________________________________________

G0851N. How many days did you use other means of transportation?

ENTER NUMBER____

If G0103 = 2 and G0302=2 and G0350 = 2 then skip to B0050

G2001. Now I would like you to compare your perceptions and/or experiences using [CATI system enter number] major modes of transportation in May with your perceptions and/or experiences using those modes a year ago.

HIT "RETURN" TO CONTINUE

If G0103 = 2 then skip to instruction before G2101

G2011. You said you drove or rode in a personal vehicle last month. Considering all the costs associated with driving or riding in a personal vehicle, would you say it cost more or less in May than it did a year ago?

[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME", ACCEPT RESPONSE.]

    1. Cost less
    2. Cost the same
    3. Cost more

G2021. In terms of security from crime or terrorism, did you feel more secure or less secure driving or riding in a personal vehicle in May than a year ago?

[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME", ACCEPT RESPONSE.]

    1. Less secure
    2. Same
    3. More secure

G2041. In terms of safety from accidents, did you feel more safe or less safe driving or riding in a personal vehicle in May than you did a year ago?

[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME", ACCEPT RESPONSE.]

    1. Less safe
    2. Same
    3. More safe

G2061. In terms of travel time, would you say you were more likely or less likely to get where you wanted to go in a reasonable length of time in May than a year ago?

[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME", ACCEPT RESPONSE.]

    1. Less likely
    2. Same
    3. More likely

G2081. In terms of convenience, would you say it was more convenient or less convenient to drive or ride in a personal vehicle in May than it was a year ago?

[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME", ACCEPT RESPONSE.]

    1. Less convenient
    2. Same
    3. More convenient

If G0302 = 2 then skip to instruction before G2201

G2101. Now I would like you to compare your perceptions and/or experiences using public transit in May with your perceptions and/or experiences using public transit a year ago.

G2111. Considering the cost of using public transit, would you say it cost more or less in May than it did a year ago?

[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME", ACCEPT RESPONSE.]

    1. Cost less
    2. Cost the same
    3. Cost more

G2121. In terms of security from crime or terrorism, did you feel more secure or less secure using public transit in May than a year ago?

[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME", ACCEPT RESPONSE.]

    1. Less secure
    2. Same
    3. More secure

G2141. In terms of safety from accidents, did you feel more safe or less safe using public transit in May than you did a year ago?

[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME", ACCEPT RESPONSE.]

    1. Less safe
    2. Same
    3. More safe

G2161. In terms of travel time, would you say you were more likely or less likely to get where you wanted to go in a reasonable length of time in May than a year ago?

[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME", ACCEPT RESPONSE.]

    1. Less likely
    2. Same
    3. More likely

G2181. In terms of quality of service, would you say the quality of service you received using public transit in May was better or worse than a year ago?

[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME", ACCEPT RESPONSE.]

    1. Worse
    2. Same
    3. Better

If G0350 = 2 then skip to B0050

G2201. Finally I would like you to compare your perceptions and/or experiences flying on a commercial airline in May with your perceptions and/or experiences flying on a commercial airline a year ago.

G2211. Considering the cost of flying on a commercial airline, would you say it cost more or less in May than it did a year ago?

[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME", ACCEPT RESPONSE.]

    1. Cost less
    2. Cost the same
    3. Cost more

G2221. In terms of security from crime or terrorism, did you feel more secure or less secure flying on a commercial airline in May than a year ago?

[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME", ACCEPT RESPONSE.]

    1. Less secure
    2. Same
    3. More secure

G2241. In terms of safety from accidents, did you feel more safe or less safe flying on a commercial airline in May than a year ago?

[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME", ACCEPT RESPONSE.]

    1. Less safe
    2. Same
    3. More safe

G2261. In terms of travel time, would you say you were more likely or less likely to get where you wanted to go in a reasonable length of time in May than a year ago?

[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME", ACCEPT RESPONSE.]

    1. Less likely
    2. Same
    3. More likely

G2281. In terms of quality of service, would you say the quality of service you received flying on a commercial airline in May was better or worse than a year ago?

[DO NOT READ LIST. RECORD ONLY ONE ANSWER. IF THE RESPONDENT SAYS "THE SAME", ACCEPT RESPONSE.]

    1. Worse
    2. Same
    3. Better

Section B - BTS Topical Transportation Questions

B0050. The next questions are about commuting.

HIT "RETURN" TO CONTINUE

B0103. Last month did you commute, that is, travel routinely from home to work? (EXCLUDE TELECOMMUTING; COMMUTING MAY INCLUDE ANY TYPE OF TRANSPORTATION.)

    1. Yes
    2. No (Skip to B2300)

B0152. Altogether, about how many days did you commute last month? (DO NOT READ LIST)

    1. 29-31 days/month
    2. 22-28 days/month
    3. 15-21 days/month
    4. 8-14 days/month
    5. 1-7 days/month

B0310. Did you work at the same location on most days?

    1. Yes (Skip to B0352)
    2. No

B0315. Did you work at more than one location on a typical day?

    1. Yes
    2. No (Skip to B0352)

B0320. On a typical day, how much time did you spend traveling from worksite to worksite?

_____ hours and_____ minutes (go to B2300)

CATI system must ensure entry for both hours and minutes

B0352. On a typical day, how much time did a one-way, door-to-door trip from home to work take?

THE TIME RECORDED FOR COMMUTING TO WORK ON A TYPICAL DAY SHOULD BE THE TIME IT TOOK TO COMMUTE USING THE MODES OF TRANSPORTATION USED ON A TYPICAL DAY.

_____ hours and_____ minutes

CATI system must ensure entry for both hours and minutes

B2300. My next group of questions is about commercial air travel.

HIT "RETURN" TO CONTINUE

B2311. What month and year was your most recent commercial airline flight? (INTERVIEWER: PLEASE PROMPT FOR MONTH AND YEAR. IF RESPONDENT CANNOT RECALL THEN READ LIST OF CATEGORIES)

    1. Enter month and year (More than one year ago skip to B3000)

5) Have never flown on a commercial airline (Skip to B3000)

B2311_1. ENTER MONTH

    1. January
    2. February
    3. March
    4. April
    5. May
    6. June
    7. July
    8. August
    9. September
    10. October
    11. November
    12. December

B2311_2. ENTER YEAR

B2312. Please let me verify the last question. In what month and year was your most recent commercial flight?

    1. month__________ year ___________ (More than one year ago skip to B3000)

B2314. What airport did you depart from on your most recent flight?

(INTERVIEWER: IF RESPONDENT CANNOT RECALL AIRPORT NAME PLEASE PROMPT FOR CITY AND STATE.)

_________________________

B2320. Now, I’d like you to think of your most recent commercial airline flight. Was the primary purpose of your trip business or job related? (IF NECESSARY, GIVE EXAMPLES SUCH AS PROFESSIONAL CONFERENCE, MEETING WITH CLIENTS.)

    1. Yes, business/job related
    2. No

B2332. Still thinking of your most recent flight, which may have been a return flight on a round-trip ticket, in which of the following sections was your seat located: (READ ENTIRE LIST EXCEPT REFUSED/DON’T KNOW)

    1. Economy or coach section (also sometimes called the main cabin)
    2. First class section
    3. There were no sections in the plane; all seats were in the same section
    4. Other - SPECIFY ____________________________________________

B2341. Did the price paid for the airline ticket carry any restrictions? For example, did you have to book your trip two weeks in advance, were you required to stay overnight on a Friday or Saturday, or were you prohibited from changing your ticket without paying a penalty?

    1. Yes
    2. No

B2401. Once more, think about your most recent flight. Did you check any baggage on this flight? Baggage may include suitcases, laptop computers, bicycles, golf clubs, or any package too large to carry on to the plane.

    1. Yes
    2. No (Skip go B2430)

B2421. How many items did you yourself check on this flight?

ENTER NUMBER __________

INTERVIEWER NOTE: REPEAT ANSWER TO RESPONDENT: So, on your most recent flight, you checked a total of ______ items that were just for you?

B2430. Did you carry any baggage on to this flight? Carry-on baggagemay include purses, briefcases, laptop computers, overnight bags, or anything else that you did not check.

    1. Yes
    2. No (Skip to B2600)

B2441. How many items did you yourself carry on to the plane on your most recent flight?

ENTER NUMBER __________

INTERVIEWER NOTE: REPEAT ANSWER TO RESPONDENT: So, on your most recent flight, you carried on a total of ______ items that were just for you?

B2600. How soon before your most recent flight did you arrive at the airport? Did you arrive at the airport… (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)

    1. Less than 30 minutes before your flight
    2. 30 minutes to less than 60 minutes
    3. 60 minutes to less than 90 minutes
    4. 90 minutes to less than two hours before your flight
    5. Two hours to less than three hours
    6. Three hours or more before your flight

B2650. How long did you wait in line to check in at the ticket counter for your most recent flight? Did you wait… (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)

    1. Less than 15 minutes to check in
    2. 15 minutes to less than 30 minutes
    3. 30 minutes to less than 60 minutes
    4. 60 minutes to less than 90 minutes to check in
    5. 90 minutes to less than two hours
    6. Two hours to less than three hours
    7. Three hours or more to check in
    8. Did not check in at the ticket counter

B2700. How long did you wait in line to go through the passenger screening checkpoint for your most recent flight? The checkpoint we are referring to is the only one where you must walk through a metal detector and your carry-on items are x-rayed. Did you wait… (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)

    1. Less than 15 minutes to go through the checkpoint
    2. 15 minutes to less than 30 minutes
    3. 30 minutes to less than 60 minutes
    4. 60 minutes to less than 90 minutes to go through the checkpoint
    5. 90 minutes to less than two hours
    6. Two hours to less than three hours
    7. Three hours or more to go through the checkpoint

B2750. How satisfied were you with the time that you waited in line at the passenger screening checkpoint? Were you… (READ LIST)

    1. Very unsatisfied
    2. Somewhat unsatisfied
    3. Neither unsatisfied nor satisfied
    4. Somewhat satisfied
    5. Very satisfied

B2800. How would you rate the intensity of screening that you received? Would you rate it… (READ LIST)

    1. Inadequate
    2. Adequate
    3. Excessive

B2851. On a scale from 1 to 5 where 1 means not confident and 5 means very confident, how confident were you in the ability of the passenger screeners to keep air travel secure from individuals with hostile intentions?

INTERVIEWER: IF NECESSARY, REMIND RESPONDENT THEY CAN USE ANY NUMBER BETWEEN 1 AND 5.

    1. Not confident
    5. Very confident

B2900. How satisfied were you with the courtesy of the screeners at the passenger screening checkpoint? Were you… (READ LIST)

    1. Very unsatisfied
    2. Somewhat unsatisfied
    3. Neither unsatisfied nor satisfied
    4. Somewhat satisfied
    5. Very satisfied

B2950. How satisfied were you overall with your experience at the passenger screening checkpoint? Were you… (READ LIST)

    1. Very unsatisfied
    2. Somewhat unsatisfied
    3. Neither unsatisfied nor satisfied
    4. Somewhat satisfied
    5. Very satisfied

B2975. How consistent have check-in and screening procedures been in U.S. airports you have departed from? Have they been... (READ LIST)

    1. Very inconsistent
    2. Somewhat inconsistent
    3. Somewhat consistent
    4. Very consistent

Skip to B3100

B3000. On a scale from 1 to 5 where 1 means not confident and 5 means very confident, how confident are you in the ability of the passenger screeners to keep air travel secure from individuals with hostile intentions?

    1. Not confident
    2.  
    3.  
    4.  
    5. Very confident

B3100. Have the changes in passenger screening procedures since September 11th made you… (READ LIST)

    1. Less inclined to travel by commercial airline
    2. More inclined to travel by commercial airline, or
    3. Have had no effect on your commercial airline travel

Section SN - Strategic Goal Questions

SN1000. Now I want to ask your opinion on some transportation issues related to national security.

HIT "RETURN" TO CONTINUE

SN1100. Are you very concerned, somewhat concerned, or not at all concerned about U.S. dependence on oil from the Middle East?

    1. Very concerned
    2. Somewhat concerned
    3. Not at all concerned

SN1110. Are you very concerned, somewhat concerned, or not at all concerned about keeping computerized systems like air traffic control secure from terrorism?

    1. Very concerned
    2. Somewhat concerned
    3. Not at all concerned

SN1120. Are you very concerned, somewhat concerned, or not at all concerned about the risk of terrorism against American citizens traveling by air outside the U.S.?

    1. Very concerned
    2. Somewhat concerned
    3. Not at all concerned

SN1130. Are you very concerned, somewhat concerned, or not at all concerned about the risk of terrorism against American citizens traveling by air inside the U.S.?

    1. Very concerned
    2. Somewhat concerned
    3. Not at all concerned

SN1140. Are you very concerned, somewhat concerned, or not at all concerned about the risk of terrorism against American citizens traveling by highway, train, or public transit inside the U.S.?

    1. Very concerned
    2. Somewhat concerned
    3. Not at all concerned

SN1150. Are you very concerned, somewhat concerned, or not at all concerned about illegal immigration across U.S. borders?

    1. Very concerned
    2. Somewhat concerned
    3. Not at all concerned

SN1160. Are you very concerned, somewhat concerned, or not at all concerned about the transport of illegal drugs across U.S. borders?

    1. Very concerned
    2. Somewhat concerned
    3. Not at all concerned

SN1181. I just asked about your concern with various transportation issues. Now, please tell me whether you are very satisfied, somewhat satisfied, or not at all satisfied with what the Federal government is doing to address those issues.

HIT "RETURN" TO CONTINUE

SN1200. Are you very satisfied, somewhat satisfied, or not at all satisfied with what the Federal government is doing to addressU.S. dependence on oil from the Middle East?

    1. Very satisfied
    2. Somewhat satisfied
    3. Not at all satisfied

SN1210. Are you very satisfied, somewhat satisfied, or not at all satisfied with what the Federal government is doing to address keeping computerized systems like air traffic control secure from terrorism?

    1. Very satisfied
    2. Somewhat satisfied
    3. Not at all satisfied

SN1220. Are you very satisfied, somewhat satisfied, or not at all satisfied with what the Federal government is doing to address the risk of terrorism against American citizens traveling by air outside the U.S.?

    1. Very satisfied
    2. Somewhat satisfied
    3. Not at all satisfied

SN1230. Are you very satisfied, somewhat satisfied, or not at all satisfied with what the Federal government is doing to address the risk of terrorism against American citizens traveling by air inside the U.S.?

    1. Very satisfied
    2. Somewhat satisfied
    3. Not at all satisfied

SN1240. Are you very satisfied, somewhat satisfied, or not at all satisfied with what the Federal government is doing to address the risk of terrorism against American citizens traveling by highway, train, or public transit inside the U.S.?

    1. Very satisfied
    2. Somewhat satisfied
    3. Not at all satisfied

SN1250. Are you very satisfied, somewhat satisfied, or not at all satisfied with what the Federal government is doing to addressillegal immigration across U.S. borders?

    1. Very satisfied
    2. Somewhat satisfied
    3. Not at all satisfied

SN1260. Are you very satisfied, somewhat satisfied, or not at all satisfied with what the Federal government is doing to address the transport of illegal drugs across U.S. borders?

    1. Very satisfied
    2. Somewhat satisfied
    3. Not at all satisfied

Section M - Operating Administration Modal Questions

MNH0500. My next group of questions is of interest to the National Highway Transportation Safety Administration.

HIT "RETURN" TO CONTINUE

MNH0510. Have you driven a vehicle in the last twelve months?

    1. Yes
    2. No (Skip to D0050)

MNH0515. Do you drive at night?

    1. Yes
    2. No (Skip to MNH0560)

MNH0520. In the last 12 months, while driving at night, has the glare from the headlights of an oncoming vehicle been not noticeable, barely noticeable, noticeable but acceptable, disturbing, or did it cause a crash or near miss?

    1. Not noticeable - none
    2. Barely noticeable
    3. Noticeable but acceptable
    4. Disturbing
    5. Caused crash or near miss

MNH0540. In the last 12 months, while driving at night, has the glare from the headlights of a vehicle behind you beennot noticeable, barely noticeable, noticeable but acceptable, disturbing, or did it cause a crash or near miss?

    1. Not noticeable - none
    2. Barely noticeable
    3. Noticeable but acceptable
    4. Disturbing
    5. Caused crash or near miss

MNH0560. In the last 12 months, while driving during the day, has the glare from the daytime running lights on other vehicles beennot noticeable, barely noticeable, noticeable but acceptable, disturbing, or did it cause a crash or near miss?

    1. Not noticeable - none
    2. Barely noticeable
    3. Noticeable but acceptable
    4. Disturbing
    5. Caused crash or near miss

MNH0580. In the last 12 months, have you been involved in a crash in a vehicle where you were the driver?

    1. Yes
    2. No

MNH0600. In the last 12 months, have you been involved in a near miss in a vehicle where you were the driver?

    1. Yes
    2. No

Section D - Demographic Questions

D0050. This final section asks for information to help us summarize the study results. No identifying information about you or your household will ever be released or published.

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D0061. How many registered road vehicles are available for regular use by members of your household?

ENTER NUMBER ______

INTERVIEWER: IF RESPONDENT ANSWERS 10 OR MORE, RECORD AS 10.

D0101. Do you have any kind of disability or health impairment?

1) Yes (if B2311 <09 2001 then go to D0103 else go to D0102)

2) No (Skip to D0103)

D0102. Based upon your actual experience, how have the passenger screening procedures changed for you since September 11th due to your disability or health impairment?

________________________________________________________

D0103. Does anyone else currently living there, including children, have any kind of disability or health impairment?

    1. Yes
    2. No

If D0101 = 2 and D0103 = 2 go to D0251. If D0101 = 1 and D0103 = 2 go to D0106.

D0105. How many other people(beside yourself)?

__________

D0106. Does anyone in the household use adaptive equipment in any motor vehicle(for example hand controls, modified foot pedals, or a wheelchair lift)?

    1. Yes
    2. No

D0107. We may conduct another study soon that focuses on transportation use among persons with disabilities or health impairments. Your household’s experience and opinions on this critically important topic would be of great value. May we contact your household for this study?

    1. Yes
    2. No

D0251. How many people aged 18 or older live in your household, including yourself? (ENTER NUMBER)

_____ people

INTERVIEWER NOTE: REPEAT ANSWER TO RESPONDENT: Including yourself, ______ people aged 18 or older live in your household?

D0300. Please stop me when I reach the category that includes your age: (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY)

    1. 18 to 24 years
    2. 25 to 34
    3. 35 to 44
    4. 45 to 54
    5. 55 to 64
    6. 65 to 74
    7. 75 or older

D0350. (RECORD GENDER; ASK ONLY IF NECESSARY) Are you male or female?

    1. Male
    2. Female

D0401. Is the racial or ethnic group that best describes you... (READ ENTIRE LIST. READ PARENTHETICAL ONLY IF RESPONDENT ASKS FOR CLARIFICATION.) (RECORD ALL THAT APPLY)

    1. American Indian (Native American) or Alaska Native,
    2. Asian (e.g. Chinese, Filipino, Japanese, Korean, Vietnamese),
    3. Black or African-American,
    4. Hispanic or Latino,
    5. Native Hawaiian or other Pacific Islander (e.g. Samoan or Chamorro),
    6. White (Caucasian, Anglo), or
    7. Other - SPECIFY _________

D0450. What is the highest level of education you’ve completed? (DO NOT READ LIST) (RECORD ONLY ONE)

    1. Less than high school graduate
    2. High school graduate (or GED)
    3. Some college (or technical vocational school/professional business school)
    4. Two-year college degree (AA: Associate in Arts)
    5. Four-year college degree (BA or BS: Bachelor of Arts of Science degree)
    6. Graduate degree (Master’s, Ph.D., Lawyer, Medical Doctor)

D0501. Please stop me when I reach the category that includes your household’s total annual income for last calendar year, that is, 2001: (READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY) (RECORD ONLY ONE)

    1. Under $15,000
    2. From $15,000 to less than $30,000
    3. From $30,000 to less than $50,000
    4. From $50,000 to less than $75,000
    5. From $75,000 to less than $100,000
    6. $100,000 or more

D0900. Last month, did you do any work for pay or profit?

    1. Yes
    2. No

D0552. Not including the telephone number which I called you on, how many additional phone numbers do you have in your household? Please do not count numbers for cellular phones, or phone lines that are exclusively for computer of fax use.

    1. None (Skip to D0800)
    2. One
    3. Two
    4. Three
    5. Four or more

INTERVIEWER NOTE: REPEAT ANSWER TO RESPONDENT: So, you have a total of ______ phone numbers that are not used exclusively for fax machine, computer or cellular phone?

D0751. Is the primary use of the additional phone number(s) for household use, business use, or both?

    1. Household use only
    2. Business use only
    3. Both household and business use

D0800. Finally, in order to classify your household for statistical purposes, what is your ZIP code?

ENTER NUMBER ___ ___ ___ ___ ___

D0850. This concludes the study questions. On behalf of the Department of Transportation, I thank you for your time. Goodbye.

HIT "RETURN" TO CONTINUE

Section I - Interviewer Close Out Questions

I0050. THESE QUESTIONS ARE ANSWERED BY THE INTERVIEWER AFTER THE RESPONDENT HANGS UP.

HOW WELL DID THE RESPONDENT UNDERSTAND THE QUESTIONS?

    1. Not at all
    2. Not very well
    3. Well
    4. Very well

I0100. HOW COOPERATIVE WAS THE RESPONDENT IN ANSWERING THE QUESTIONS?

    1. Not at all cooperative
    2. Not very cooperative
    3. Cooperative
    4. Very cooperative

I0150. IN WHAT LANGUAGE WAS THE INTERVIEW CONDUCTED?

    1. English
    2. Spanish
    3. Both English and Spanish
    1. Other - SPECIFY __________________

I0200. PLEASE NOTE ANYTHING ELSE YOU FEEL IS HELPFUL OR IMPORTANT ABOUT THIS INTERVIEW.

11) CONTINUE TO ENTER TEXT OF RESPONSE

99) No notes to add