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Appendix A: Final Annotated Survey Questionnaire

Appendix A: Final Annotated Survey Questionnaire

2009 Omnibus Household Survey (OHS)

F = Introduction

F1000.

Hello, my name is _______ and I'm calling on behalf of the United States Department of Transportation. We're conducting a survey on transportation issues including security of the transportation system, commuting to work and congestion. Your household has been randomly selected for this study and your opinions will help to strengthen our nation's transportation system.

F = Determining Eligible Household

F0080.

Have I reached you at [telephone number]?

1) Yes
2) No - I am very sorry, I must have dialed incorrectly. Thank you, goodbye.

F1010.

Are you a member of this household and at least 18 years old?

1) YES (Go to F1030)
2) NO
3) BUSINESS ADDRESS (Go to F1140)

F1020.

May I speak to a member of this household who is at least 18 years old?

1) AVAILABLE (Go to F1000)
2) NOT AVAILABLE (MAKE APPOINTMENT)
When would be a good time to call back?
3)THERE ARE NONE (Go to F1140)

F1030.

Is this phone number used for. . .

1) home use only
2) home and business use, or
3) business use only
(If 3) - I am very sorry; I'm trying to reach a residence. Thank you. Goodbye.

F = Within Household Sample Selection

F1040.

Including you, how many people aged 18 or older currently live in this household?

[IF NEEDED: "Include people who usually stay in this household, but are temporarily away on business, vacation, or in the hospital. Do not include persons who are away on full-time active military duty with the armed forces, students living away from home in their own apartment, or any other family member who may be in a nursing home or other institution."]

|___|___|# OF ADULT HH MEMBERS

INTERVIEWER: IF NEEDED, SAY "Include people who usually stay in this household, but are temporarily away on business, vacation, or in the hospital. Do not include persons who are away on full-time active military duty with the armed forces, students living away from home in their own apartment, or any other family member who may be in a nursing home or other institution."

IF PERSON ON THE PHONE IS CHOSEN GO TO F1075 IF NOT GO TO F1050

F1075.

A Federal agency may not collect information from a private citizen nor is a person required to respond to an information collection unless the collection displays a valid Office of Management and Budget number. The OMB number for this collection is 2139-0012. All responses to this information collection are voluntary. The information you provide about yourself and your household will be used for statistical purposes only. In accordance with the Confidential Information Protection provisions in Public Law 107-347, your responses will be kept confidential and will not be disclosed in identifiable form. By law, everyone working on this DOT survey is subject to a jail term, a fine, or both if he or she discloses ANY information that could identify any confidential survey response. Your participation in this study will only take about 15 minutes. If you would like to make comments on any aspect of this information collection, including the length of the survey, I would be happy to provide you with the appropriate address. Would you like the address?

INTERVIEWER: READ ADDRESS IF NECESSARY
Information Collection Clearance Officer, U.S. Department of Transportation, Research and Innovative Technology Administration, RTAD-21, Room E35-116, 1200 New Jersey Avenue, SE, Washington, DC 20590.

F1080.

What is your first name?

NAME: _________________________________________________________

GENDER:
1) MALE AGE: |___|___|
2) FEMALE AGE: |___|___|

(Skip to question M1000)

IF PERSON ON THE PHONE IS NOT CHOSEN CONTINUE:

F1050.

The computer has randomly determined that one of the [F1040 answer minus 1] adults other than you should be selected for the rest of the interview. To help us select this person, do you know who has the NEXT birthday among these adults?

1) YES
2) NO (Go to F1070)

F1060.

Other than you then, which adult has the NEXT birthday?
(A FIRST NAME IS SUFFICIENT IF IT UNIQUELY IDENTIFIES THE HH MEMBER. IF NEEDED - "We need some way to ask for this person should we need to call back. If you prefer, just give me that person's gender and age.")

NAME AND AGE: __________________________________________________
OR GENDER:

1) MALE AGE: |___|___|
1) FEMALE AGE: |___|___|

(Go to F1110)

INTERVIEWER: A FIRST NAME IS SUFFICIENT IF IT UNIQUELY IDENTIFIES THE HH MEMBER. IF NEEDED SAY, "We need some way to ask for this person should we need to call back. If you prefer, just give me that person's gender and age."

F1070.

So that the computer can choose someone to interview, please tell me the first names and ages of the [FILL # FROM F1040 MINUS 1] adults currently living in this household. Please do not include yourself.
[IF NEEDED: "Include people who usually stay in this household, but are temporarily away on business, vacation, or in the hospital. Do not include persons who are away on full-time active military duty with the armed forces, students living away from home in their own apartment, or any other family member who may be in a nursing home or other institution."]

IF NOT OBVIOUS, ASK: "Is {NAME} male or female?"
IF R ANSWERS DK OR RF TO IDENTIFY HH MEMBERS, EXIT INTERVIEW.

FIRST NAME

GENDER

AGE

___________________________

1) MALE

|___|___|

2) FEMALE

___________________________

1) MALE

|___|___|

2) FEMALE

___________________________

1) MALE

|___|___|

2) FEMALE

F1081.

This study is designed to select one household adult to answer the questions. The computer has chosen the other adult in the household to participate in the next part of the study. What is the other adult's name?

INTERVIEWER: PROBE FOR INFORMATION THAT UNIQUELY IDENTIFIES THE HH MEMBER SELECTED.

NAME: _________________________________________________________

GENDER:
1) MALE AGE: |___|___|
2) FEMALE AGE: |___|___|

(If extended respondent = screener respondent, go to F1120. Otherwise, continue.)

F1110.

(HH MEMBER) has been selected to participate in the next part of the study. May I speak to (HH MEMBER)?

1)AVAILABLE (Go to F1130)
2) NOT AVAILABLE (MAKE APPOINTMENT)

F1130.

Hello, my name is _______ and I'm calling on behalf of the U. S Department of Transportation. We're conducting a survey on transportation issues including security of the transportation system, commuting to work and congestion and would like to include your opinions and experiences. For quality purposes only, a supervisor may be monitoring this call.

A Federal agency may not collect information from a private citizen nor is a person required to respond to an information collection unless the collection displays a valid Office of Management and Budget number. The OMB number for this collection is 2139-0012. All responses to this information collection are voluntary. The information you provide about yourself and your household will be used for statistical purposes only. In accordance with the Confidential Information Protection provisions in Public Law 107-347, your responses will be kept confidential and will not be disclosed in identifiable form. By law, everyone working on this DOT survey is subject to a jail term, a fine, or both if he or she discloses ANY information that could identify any confidential survey response. Your participation in this study will only take about 15 minutes. If you would like to make comments on any aspect of this information collection, including the length of the survey, I would be happy to provide you with the appropriate address. Would you like the address?

INTERVIEWER: READ ADDRESS IF NECESSARY
Information Collection Clearance Officer, U.S. Department of Transportation, Research and Innovative Technology Administration, RTAD-21, Room E35-116, 1200 New Jersey Avenue, SE, Washington, DC 20590.

(Skip to question M1000)

FINAL QUESTION:

F1140.

Those are all of the questions that I have. If you have questions about transportation issues or just want some information, you can call 1-800-853-1351 email questions here: https://ntl.custhelp.com/app/ask or visit the www.bts.gov/omnibus web site for additional information. Thank you for your time today.

M=Mode Use Questions

M1000.

First I'd like to ask about the types of transportation you use during a TYPICAL WEEK. We are defining a typical week beginning on Sunday ending the following Saturday.
____CONTINUE

M1010.

During a typical week, on how many DAYS do you drive or ride in a car, van, SUV, pickup truck, RV or motorcycle?

ENTER NUMBER
____DAYS

M1020.

During a typical week, on how many DAYS do you travel by taxi or limousine?

ENTER NUMBER
____DAYS

M1030.

During a typical week, on how many DAYS do you use public transportation?

ENTER NUMBER
____DAYS

M1040.

During a typical week, on how many DAYS do you ride a bicycle outdoors for any reason?

ENTER NUMBER
____DAYS

INTERVIEWER READ IF NECESSARY: "In this instance, riding a bicycle outdoors does not have to be for transportation purposes."

L = Community Livability Questions

L1000.

The next few questions are about the transportation-related characteristics of the community that you live in. First, which of these categories would you say best represents the type of community where you live?

INTERVIEWER: READ ALL CATEGORIES. MARK ONLY ONE

1) Urban Area in Downtown or the City Center
2) Urban Area NOT in the Downtown or City Center
3) Suburban
4) Rural

L1020.

Next I am going to read a list of transportation options or features available in some communities. Please tell me how important each is to have in your community - "very important," "somewhat important," "somewhat unimportant," or "not important" to you.

1) Sidewalks, paths or other safe walking routes to shopping, work, or schools?
2) Bike lanes or paths to shopping, work, or schools?
3) Reliable local bus, rail or ferry transportation that can be reached without driving?
4) Reliable long-distance bus or train transportation to and from major metropolitan areas?
5) Major roads or highways that access and serve your community?
6)Easy access to an airport?
7) Pedestrian-friendly streets or boulevards in the downtown or central business district?
8) Adequate parking in the downtown or central business district?

L1040.

The next few questions are about activities that sometimes happen while people are driving a motor vehicle. For each statement, please tell me whether you strongly agree, somewhat agree, somewhat disagree, or strongly disagree.

1) Drivers of motor vehicles should be allowed to talk on a hand-held cell phone while driving...
2) Drivers of motor vehicles should be allowed to talk on a cell phone using a hands-free device while driving...
3) Drivers of motor vehicles should be allowed to text message on a cell phone, blackberry or similar device while driving...
4) Drivers of motor vehicles should be allowed to eat while driving...
5) Controls on new cars should be mounted on the steering wheel so that drivers do not have to reach across to operate the radio or other audio player...
6) Television and video monitors in cars should be allowed to be mounted in a way that they are visible to drivers of OTHER cars...

J = Journey to Work Items

J1000.

The next questions are about traveling to and from work.
_____ CONTINUE

J1010.

LAST WEEK, did you work for pay OUTSIDE YOUR HOME?

1) Yes (Skip to question J1030)
2) No
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

J1020.

LAST WEEK, did you perform any volunteer work OUTSIDE YOUR HOME?

1) Yes (Skip to question J1035)
2) No (Skip to question T1000)
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

J1030.

For the next questions, please use your main job. By main job we mean the one at which you usually work the most hours.

LAST WEEK, on how many DAYS did you travel from home to work?

_____ days ENTER NUMBER
CATI program should ensure that response is less than 8.
(Skip to question J1040)

J1035.

For the next question, please use your main volunteer work place. By main volunteer work place we mean the one at which you usually work the most hours

LAST WEEK, on how many DAYS did you travel from home to your volunteer work place?

_____ days ENTER NUMBER
CATI program should ensure that response is less than 8.

(Skip to question J1045)

J1040.

LAST WEEK, which of the following types of transportation did you use while traveling from home to work? Did you:

INTERVIEWER: READ LIST

 

YES

NO

01) drive alone in a company vehicle

1

2

02) drive with others in a company vehicle

1

2

03) drive alone in a non-company vehicle

1

2

04) drive with others in a non-company vehicle

1

2

05) drive or ride in a carpool or vanpool

1

2

06) ride a bus

1

2

07) ride a subway

1

2

08) ride a train

1

2

09) ride a ferry

1

2

10) ride a bicycle

1

2

11) walk

1

2

INTERVIEWER: Do not include short walks, e.g., from the house to the car/parking lot to the office.

12) Used some other mode (SPECIFY)

1

2

(Skip to question J1050)

J1045.

LAST WEEK, which of the following types of transportation did you use while traveling from home to your volunteer work place? Did you:

INTERVIEWER: READ LIST

 

YES

NO

01) drive alone in a company vehicle

1

2

02) drive with others in a company vehicle

1

2

03) drive alone in a non-company vehicle

1

2

04) drive with others in a non-company vehicle

1

2

05) drive or ride in a carpool or vanpool

1

2

06) ride a bus

1

2

07) ride a subway

1

2

08) ride a train

1

2

09) ride a ferry

1

2

10) ride a bicycle

1

2

11) walk

1

2

INTERVIEWER: Do not include short walks, e.g., from the house to the car/parking lot to the office.

12) Used some other mode (SPECIFY)

1

2

J1050.

IF J1020 = 1, INTERVIEWER WILL READ:
Please consider "work" as your main volunteer work place.

LAST WEEK, how would you rate the level of traffic congestion on your commute to work?

INTERVIEWER: READ 1-4 ONLY

1) Very congested
2) Moderately congested
3) Slightly congested
4) Not at all congested
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

J1060.

Now I'd like to ask you about your commute to work over the LAST 12 MONTHS.

Thinking about the LAST 12 MONTHS, have you done any of the following to improve your commute to work? Have you:

INTERVIEWER: READ LIST

 

YES

NO

1) Changed your schedule or work hours to improve your commute

1

2

2) Moved to a home closer to work to improve your commute

1

2

3) Moved to a home closer to public transportation to improve your commute

1

2

4) Changed jobs or left a job to improve your commute

1

2

5) Changed office locations to improve your commute

1

2

6) Worked at home instead of your usual work site to improve your commute

1

2

7) Paid to use a toll road or toll lane to improve your commute

1

2

8) Made any other change to improve your commute?

1

2

(SPECIFY:____________________________________)

   

J1065.

Thinking about your commute trips in the LAST 12 MONTHS, about how often would you say that you made additional stops for some other purpose during your trip to or from work? Include stops to go to the store, purchase gas, pick someone up from work or school, or perform some other non-work related business.

INTERVIEWER: READ ALL - MARK ONE

1) Made additional stops on at least half of all commute trips
2) Made additional stops on some but fewer than half of all commute trips
3) Did not make any additional trips or almost none

J1070.

Again, thinking about the LAST 12 MONTHS, would you say the traffic congestion on your commute to work has gotten...

INTERVIEWER: READ 1-5 ONLY

1) Much better
2) Somewhat better
3) Stayed about the same
4) Somewhat worse
5) Much worse
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

(If J1020 = 1, skip to T1000)

J1080.

Is at least part of the work that you do in your main job something you could do at home?

1) Yes
2) No (Skip to T1000)
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

J1090.

Does your main employer allow workers to sometimes work at home instead of coming into the work place?

1) Yes
2) No (Skip to T1000)
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

J1100.

LAST WEEK, did you work at home instead of traveling to your usual workplace of your main job? This does not include taking work home at night or over the weekend, working at home while sick, or self-employed persons who work at home.

1) Yes
2) No (Skip to T1000)
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

J1110.

LAST WEEK, on how many days did you work at home instead of going to your usual workplace of your main job?
(CATI programmed to accept less than 8.)

_______ Days

IF THE RESPONDENT GIVES ANY 1 "Yes" RESPONSES to J1040 and J1110 HAS "7" as a RESPONSE, THEN INTERVIEWER SAYS: You stated that you commuted to the workplace of your main job last week, and you worked from home for your main job for 7 days last week. Please tell me why you commuted and worked from home during the same day(s).

TYPE COMMENT _____________________________

J1120.

What is your primary reason for working at home instead of traveling to your usual work place of your main job?

INTERVIEWER: DO NOT READ LIST.

01) Convenience

(INTERVIEWER PROBE: Why is working at home more convenient?-
ENTER RESPONSE AS A NOTE

02)Saves the company money
03) Saves me money
04) Saves me time
05) To avoid congestion
06) Allows me to take care of family members/be home when kids come home
07) I don't live in the same area as the company I work for
08) I work for multiple businesses
09) I get more work done at home
10) For health reasons - disability reasons
11) Lack of transportation
12) Any other reason: (SPECIFY:____________________________)
98) Don't know
99) Refused

T = TSA Items

T1000.

The next few questions are about commercial air travel.
_____ CONTINUE

T1010

During the LAST 12 MONTHS (since October of 2008), have you flown on a commercial airline?

1) Yes
2) No (Skip to T1160)
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1020.

During September 2009 did you fly on a commercial airline?

1) Yes
2) No (Skip to T1040)
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1030.

How many DAYS in September 2009 did you fly on a commercial airline?
ENTER NUMBER

____days

T1040.

In what month and year was your most recent commercial airline flight that departed from a U. S. airport?

_________________MONTH _____________YEAR
(Skip to question T1160 if before October 2008)

T1050.

Please let me verify your last answer as [insert respondent's last answer]

1) Yes, correct - CONTINUE
2) No, incorrect

T1060.

Please think about your MOST RECENT FLIGHT that departed from a U.S. airport.

For your most recent flight, how long did you wait in line to get to the first passenger security screening checkpoint where you walked through a metal detector and your carry-on items were x-rayed. Don't include the time required to get through the checkpoint -ONLY the time you waited in line to get to the checkpoint. How long did you wait? Computer Assisted Telephone Interviewing (CATI) system must ensure entry for both hours and minutes - cannot have zero for both fields. CATI system to ask for verification if more than 4 hours 59 minutes. Probe why wait was so long and enter information into open-end box.

_____ hours and_____ minutes

INTERVIEWER PROBE/COMMENT: IF OVER 4 HOURS, Please consider the question reads: "how long did you wait in line to get to the first passenger security screening checkpoint where you walked through a metal detector and your carry-on items were x-rayed. Don't include the time required to get through the checkpoint - ONLY the time you waited in line to get to the checkpoint."

T1080.

For your most recent flight, thinking about the amount of time you spent waiting in line to get to the passenger security screening checkpoint, would you say that it was

INTERVIEWER: READ 1-5 ONLY

1) Much shorter than expected
2) Shorter than expected
3) About what you expected
4) Longer than you expected
5) Much longer than you expected

INTERVIEWER: DO NOT READ, IF PROVIDED, RECORD

6) You had no expectation
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1070.

For your most recent flight, how satisfied were you overall with your experience at the passenger security screening check point? Were you

INTERVIEWER: READ 1-4 ONLY

1) Very satisfied
2) Satisfied
3)Dissatisfied
4)Very dissatisfied
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1090.

For your most recent flight, how satisfied were you with the time it took to screen you and your carry-on items? This is the length of time between placing your carry-on items on the x-ray table and exiting the security screening area in the direction of the boarding gates. This does not include the time you spent waiting in line to get to the passenger security screening checkpoint.

INTERVIEWER: READ 1-4 ONLY

1) Very satisfied
2) Satisfied
3) Dissatisfied
4) Very dissatisfied
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1100.

For your most recent flight, were you selected for additional screening at the passenger security screening checkpoint such as body wand screening and/or a body pat-down?

INTERVIEWER: READ IF NEEDED: A body wand search is when a hand held electronic device in the shape of a slender stick is held very close and moved over the front, back and sides of your body. A body pat down is when the front, back and sides of your body are lightly hand patted for the purpose of detecting something concealed under your clothing.

1) Yes
2) No (Skip to T1110)
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1102.

Now I'd like you to think about why you believe you were selected for additional screening. Would you say it was for...

INTERVIEWER: READ 1-5 ONLY

1) Medical Reasons
2) Travel Documents
3) Clothing
4) Randomly Selected
5) Another Reason: Specify: ___________________
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1104.

For your most recent flight, did you make a complaint about receiving additional passenger screening at the security checkpoint?

1) Yes
2) No (Skip to T1110)

T1106.

How satisfied are you with the resolution of your complaint?

INTERVIEWER: READ 1-5 ONLY

1) Very satisfied
2) Satisfied
3) Dissatisfied
4) Very dissatisfied
5) Does not apply; there was/has been no resolution
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1110.

For your most recent flight, would you say the passenger screening you experienced at the security checkpoint was...

INTERVIEWER: READ 1-3 ONLY

1) Excessive
2) Appropriate
3) Inadequate
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1120.

For your most recent flight, how satisfied were you with the courtesy of the Transportation Security Officer at the passenger security screening checkpoint?

INTERVIEWER: READ 1-4 ONLY

1) Very satisfied
2)Satisfied
3)Dissatisfied
4)Very dissatisfied
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1170.

What is your level of confidence in the ability of the Transportation Security Officer to keep air travel secure?

INTERVIEWER: READ 1-5 ONLY

1) No confidence
2) A small amount of confidence
3) A moderate amount of confidence
4) A great deal of confidence
5) Total confidence
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1124.

How confident are you in the ability of the equipment used to screen passengers and carry-on bags to keep air travel secure? Would you say you have...

INTERVIEWER: READ 1-5 ONLY

1) No confidence
2) A small amount of confidence
3) A moderate amount of confidence
4) A great deal of confidence
5) Total confidence
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

INTERVIEWER: READ IF NEEDED: Examples of equipment used to screen passengers and carry-on baggage are x-ray machines and hand-held metal detectors.

T1128.

How confident are you in the ability of the equipment used to screen checked bags. Would you say you have...

INTERVIEWER: READ 1-5 ONLY

1) No confidence
2) A small amount of confidence
3) A moderate amount of confidence
4) A great deal of confidence
5) Total confidence
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

INTERVIEWER: READ IF NEEDED: An example of equipment used to screen checked baggage is an x-ray machine.

T1130.

How informed do you feel you are about passenger security screening procedures? Are you...

INTERVIEWER: READ 1-4 ONLY

1) Very well informed
2) Moderately well informed
3) Slightly informed
4) Not at all informed
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1140.

Where have you received information about the airport passenger security screening process?

INTERVIEWER DO NOT READ LIST - RECORD ALL ANSWERS

1) Transportation Security Administration website/blog
2) My own travel experience
3) Airline or travel agent website
4) Placed a call or email to the airline
5) Placed a call or email to a travel agent
6) Printed material such as a brochure or pamphlet
7) Signs displayed at airport
8) Radio, television or newspaper
9) Friends, family, word of mouth
10) Some other source: Specify: __________________________

INTERVIEWER: (RECORD ANY COMMENT IN T1150 THAT COULD NOT BE CATEGORIZED AS "Other" IN QUESTION T1140) EXAMPLE : "CHANGES SO OFTEN WHY BOTHER TO CHECK" or "NO ONE CAN EVER GIVE YOU A STRAIGHT ANSWER"

T1150.

Comment _________________________________________________________

T1154.

How satisfied are you with your accessibility to information about airport screening procedures?

INTERVIEWER: READ 1-4 ONLY

1) Very satisfied
2) Satisfied
3) Dissatisfied
4) Very dissatisfied
8) Don't know (DON'T READ)
9) Refused (DON'T READ

T1156.

For your most recent flight, did you request an explanation of security procedures?

1) Yes
2) No (Skip to T1160)

T1158.

For your most recent flight, how satisfied were you with the way security procedures were explained to you at the security screening checkpoint?

INTERVIEWER: READ 1-4 ONLY

1) Very satisfied
2) Satisfied
3) Dissatisfied
4) Very dissatisfied
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

Questions T1160, T1165 and T1180 are asked of all respondents including those that have not flown in the last 12 months.

T1160.

What is your level of confidence in the ability of the flight crew to defend an aircraft and its passengers from individuals with hostile intentions?

INTERVIEWER: READ 1-5 ONLY

1) No confidence
2) A small amount of confidence
3) A moderate amount of confidence
4) A great deal of confidence
5) Total confidence
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

INTERVIEWER: READ IF NEEDED: Flight Crew refers to all employees working on an aircraft including pilot and flight attendants.

T1165.

Federal Air Marshals are routinely assigned to randomly selected flights for security purposes. What is your level of confidence in the ability of the Federal Air Marshals to defend an aircraft and its passengers from individuals with hostile intentions?

INTERVIEWER: READ 1-5 ONLY

1) No confidence
2) A small amount of confidence
3) A moderate amount of confidence
4) A great deal of confidence
5) Total confidence
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1180.

If cell phones did not interfere with airplane communications systems, do you think that passengers should be allowed to use their cell phones during a flight?

INTERVIEWER: READ 1-5 ONLY

1) Definitely should
2) Probably should
3) Not sure
4) Probably should not
5) Definitely should not
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

INTERVIEWER: READ: During September 2009, did you use any of the following types of public transportation system either in your area of residence or while visiting somewhere else within the U.S. ?

T1200.

During September 2009, did you use a subway system or elevated train?

1) Yes
2) No (Skip to T1210)

T1205.

The next question refers to terrorism; not crime in general.

How secure did you feel when you used subway system or elevated train?

INTERVIEWER: READ 1-4 ONLY

1) Very secure
2)Moderately secure
3)Somewhat secure
4)Not at all secure
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1210.

During September 2009, did you use any of the following types of public

transportation system? Water ferry or water taxi?

1) Yes
2) No (Skip to T1220)

T1215.

The next question refers to terrorism; not crime in general.

How secure did you feel when you used water ferry or water taxi.

INTERVIEWER: READ 1-4 ONLY

1) Very secure
2) Moderately secure
3) Somewhat secure
4) Not at all secure
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1220.

During September 2009, did you use any of the following types of public

transportation system? Light rail or street car?

1) Yes
2) No (Skip to T1230)

T1225.

The next question refers to terrorism; not crime in general.

How secure did you feel when you used light rail or street car?

INTERVIEWER: READ 1-4 ONLY

1) Very secure
2) Moderately secure
3) Somewhat secure
4) Not at all secure
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1230.

During September 2009, did you use any of the following types of public

transportation system? Commuter rail or long distance train?

1) Yes
2) No (Skip to T1250)

T1235.

The next question refers to terrorism; not crime in general.

How secure did you feel when you used commuter rail or long distance train.

INTERVIEWER: READ 1-4 ONLY

1) Very secure
2) Moderately secure
3) Somewhat secure
4) Not at all secure
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1250.

During September 2009, did you use any of the following types of public transportation system? Transit Bus, commuter bus, or intercity motor coach.

INTERVIEWER: READ IF NEEDED: Transit bus refers to city buses; commuter bus refers to buses that run within a metropolitan area (usually from suburban areas to city center), stop only at specified locations rather than at every bus stop, and that bring people to work and back home (usually morning and evening rush hours); and intercity motor coaches are scheduled large comfortable buses that make trips between cities.

1) Yes
2) No (Skip to T1280)

T1255.

How secure did you feel when you travelled by transit bus, commuter bus, or intercity motor coach?

INTERVIEWER: READ 1-4 ONLY

1) Very secure
2) Moderately secure
3) Somewhat secure
4) Not at all secure
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

INTERVIEWER: If the respondent did not use any of these modes (replied "NO" to each of questions T1200, T1210, T1220, T1230, and T1250), skip to question D1000.

T1280.

The next question refers to terrorism; not crime in general.

What is your level of confidence that security procedures for public transit will keep you safe from individuals with hostile intentions?

INTERVIEWER: READ 1-4 ONLY

1) No confidence
2) A small amount of confidence
3) A moderate amount of confidence
4) A great deal of confidence
5) Total confidence
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

T1300.

How much additional time would you be willing to spend in transit (on public transportation) for increased security measures under elevated threat conditions?

INTERVIEWER: DO NOT READ LIST

1) No additional time
2)1-5 minutes
3)6-10 minutes
4)11-15 minutes
5)16-20 minutes
6)More than 20 minutes
8) Don't know
9) Refused

D = Demographic Questions

D1000.

This final section asks for information to help us summarize the study results. No identifying information about you or your household will ever be released or published.

______ CONTINUE

D1010.

How many vehicles are owned, leased, or available for regular use by the people who currently live in your household? Please be sure to include motorcycles, mopeds, and RVs?

ENTER NUMBER ______

(INTERVIEWER: IF RESPONDENT ANSWERS 10 OR MORE, RECORD AS 10)

D1020.

Do you have a medical condition that makes it difficult to travel outside the home?

1) Yes
2) No

D1040.

Please tell me the month and year you were born.

______________MONTH _______________YEAR

CATI system make sure the respondent is at least 18 years of age
CATI system ask for interviewer to verify if respondent is 100 or greater.
CATI system to match age with F1060 or F1070 if age is entered.

INTERVIEWER: If respondent refuses, use the question below to attempt to get their age.

If I read some age ranges, would you be willing to stop me when I get to the category that includes your age?

INTERVIEWER: READ LIST UNTIL RESPONDENT STOPS YOU.

18 to 24
25 to 34
35 to 44
45 to 54
55 to 64
65 to 74
75 or older

CATI system to match age category with F1060 or F1070 if age is entered

D1050.

Are you male or female?

RECORD GENDER; ASK ONLY IF NECESSARY

1) Male
2) Female

D1060.

Do you consider yourself to be Spanish, Hispanic or Latino?

Yes

(If "Yes," INTERVIEWER MUST READ: "People who identify themselves as Spanish, Hispanic or Latino origin may be of any race."


(INTERVIEWER: READ ONLY IF NEEDED: "Origin can be viewed as the heritage, nationality group, lineage, or country of birth of the person or the person's parents or ancestors before their arrival in the United States.")

No
8) Don't know
9) Refused

D1070.

What is your race? Please select one or more.

INTERVIEWER: READ 1-5 ONLY. READ PARENTHETICAL ONLY IF RESPONDENT ASKS FOR CLARIFICATION. RECORD ALL THAT APPLY

1) White
2) Black or African American
3) American Indian or Alaska Native (Eskimo, Aleut)
4)Asian (Asian Indian, Chinese, Filipino, Japanese, Korean, Vietnamese)
5)Native Hawaiian or Other Pacific Islander (Guamanian, Chamorro, Samoan)

INTERVIEWER: DO NOT READ LAST OPTION. ENTER ONLY IF RESPONDENT PROVIDES A DIFFERENT OPTION THAN LISTED ABOVE.

6) Other - SPECIFY ____________
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

D1080.

What is the highest level of education you've completed?

INTERVIEWER: DO NOT READ LIST

1) LESS THAN HIGH SCHOOL GRADUATE
2) HIGH SCHOOL GRADUATE (OR GED)
3) SOME COLLEGE (OR TECHNICAL VOCATIONAL SCHOOL/PROFESSIONAL BUSINESS SCHOOL)
4) TWO-YEAR COLLEGE DEGREE (A.A.: ASSOCIATE IN ARTS)
5) FOUR-YEAR COLLEGE DEGREE (B.A. OR B.S.: BACHELOR OF ARTS/SCIENCE DEGREE)
6) GRADUATE DEGREE (MASTER'S, PH.D., LAWYER, MEDICAL DOCTOR)
8) DON'T KNOW
9) REFUSED

D1090.

Please stop me when I reach the category that includes your household's total annual income for last calendar year, that is, 2008:

INTERVIEWER: READ LIST UNTIL RESPONDENT STOPS YOU TO SELECT A CATEGORY

1) Under $15,000
2) From $15,000 to less than $30,000
3) From $30,000 to less than $50,000
4) From $50,000 to less than $75,000
5) From $75,000 to less than $100,000
6) From $100,000 to less than $125,000
7) $125,000 or more
8) Don't know (DON'T READ)
9) Refused (DON'T READ)

D1160.

How many home telephone numbers do you have in your household? Please do not count numbers for cell phones, or phone lines that are used exclusively for business purposes, computers or fax machines.

1) One
2) Two
3) Three
4) Four or more
8) Don't know
9) Refused

D1170

INTERVIEWER: READ AFTER RESPONDENT HAS GIVEN ANSWER: "So, you have ______ phone numbers that are not used exclusively for business, computers, fax machines or cell phones?"

D1180.

In order to classify your household for statistical purposes, what is your ZIP code? ENTER NUMBER

___ ___ ___ ___ ___

D1190.

Did your household receive an advance notice in the mail concerning this study?

1) Yes
2) No
3) Not sure

D1200.

This concludes the study questions. On behalf of the United States Department of Transportation, I thank you for your time. Goodbye.
_____ CONTINUE

Interviewer Close Out Questions

THESE QUESTIONS ARE ANSWERED BY THE INTERVIEWER AFTER THE RESPONDENT HANGS UP.

I0050.

HOW WELL DID THE RESPONDENT SEEM TO UNDERSTAND THE QUESTIONS?

1) Not at all
2) Not very well
3) Well
4) Very well

I0100.

HOW COOPERATIVE WAS THE RESPONDENT IN ANSWERING THE QUESTIONS?

1) Not at all cooperative
2) Not very cooperative
3) Cooperative
4) Very cooperative

I0150.

IN WHAT LANGUAGE WAS THE INTERVIEW CONDUCTED?

1) English
2) Spanish
3) Both English and Spanish
4) Other - SPECIFY __________________

PLEASE NOTE ANYTHING ELSE YOU FEEL IS HELPFUL OR IMPORTANT ABOUT THIS INTERVIEW. CONTINUE TO ENTER TEXT OF RESPONSE